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Welcome to our Yahoo Mail feedback forum! This is a place for you to provide feedback on Desktop for Yahoo Mail. 
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160 results found

  1. "Unread" Folder

    I pay for yahoo email. In the new Yahoo the folder "Unread" is a problem. Every time I open mail in it, that email disappears from 'EVERYWHERE". Please HELP!!!!!!!! I have searched the internet for a long and cannot find the problem mentioned anywhere. Please fix this issue or I will completely stop all my yahoo email and go to gmail.

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    0 comments  ·  Folders  ·  Admin →
  2. How to add a folder between Inbox and Trash for easy of finding

    I want to add a folder after INBOX so I see it faster. How does one do this?

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    0 comments  ·  Folders  ·  Admin →
    Responded  ·  Product Support responded

    Thanks for contacting us.

    At the moment, this feature is not available. You cannot create a folder between Inbox and Trash. All the folders that you create, are situated at the button of the email. We will pass along this feedback to the appropriate team for review.

  3. folder name hidden

    Two Problem with new version which i am facing.

    1. I can't see full folder name.
    2. Option to create filter by selecting the mail is not there in new version.

    Yahoo need to fix these two issues.

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    0 comments  ·  Folders  ·  Admin →
    Responded  ·  Product Support responded

    Thank your for your feedback about the folders in the New Yahoo mail. We will pass along your feedback to the appropriate team.

    To create filters in Yahoo Mail, go to Settings-More settings-Filters.

  4. please return my old correspondence

    Recently I went into my mail and found out that all my old letters were deleted, the mail was completely empty, like new, I would like to know the reason

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    0 comments  ·  Folders  ·  Admin →
    Responded  ·  Product Support responded

    If an account is unused or dormant for 12 months, it is deactivated and its emails are deleted, more info here: help.yahoo.com/kb/SLN2018.html

    If this does not apply to you, You can try doing a search or doing an email restore if the email was deleted in the past 7 days.

    help.yahoo.com/kb/SLN2552.html

    In case you are using a mail client such as Outlook or the Native mobile app, emails may be deleted by that third party client. We do recommend accessing your mail via yahoo.com or the Yahoo Mail app to avoid this issue.

  5. In the new yahoo mail, I can't see the Trash folder. News emails land in this folder

    In the new yahoo mail, I can't see the Trash folder. News emails land in this folder

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    0 comments  ·  Folders  ·  Admin →
  6. keeps deleting emails that I haven't read

    When going through my emails I always mark as read before deleting them. Have noticed more and more emails being sent to trash that I haven't read, but have seen in my inbox. No idea how they are getting there. Really frustrating as I have to go through my inbox and trash folders just to make sure I've not missed anything. Will have to move to Outlook. They don't seem to change format ever 2 minutes and I don't have this issue there

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    37 comments  ·  Folders  ·  Admin →
    Responded  ·  Product Support responded

    Please check the filters on the account to make sure there isn’t one set up that might make your emails go to the trash folder: https://help.yahoo.com/kb/SLN15994.html

    In case you do not have any incoming mail filters set-up on your Yahoo account, please check the incoming mail filters, and junk mail filter, in the mail applications that you are using (e.g. Outlook, Mac Mail, Windows Mail, Thunderbird, mobile email application).

  7. search emails

    How do I search for emails within a specific folder? I could do it within the old Yahoo! inbox.

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    32 comments  ·  Folders  ·  Admin →
  8. Hi, I have not logged in in a long time but all my emails have been erased. Can you please help me?

    Hi, I have not logged in in a long time but all my emails have been erased. Can you please help me?

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    0 comments  ·  Folders  ·  Admin →
  9. Old mail

    I have just logged into my Yahoo account for the first time in a long time. All my old emails are gone. I want them back!

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    32 comments  ·  Folders  ·  Admin →
    Responded  ·  Product Support responded

    If you did not sign into your account within 12 months the account is deactivated. Unfortunately, you will not be able to reactivate it or re-create the same email address. You can always sign up for a new Yahoo account.

  10. Record the steps of moving an emails to a specific folder and convert that into Filter rule

    Record the steps of moving an emails to a specific folder and convert that into Filter rule

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    2 comments  ·  Folders  ·  Admin →
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    0 comments  ·  Folders  ·  Admin →
  12. new folder

    I can't see how to create a new folder. This seems very basic, and should not be this difficult.

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    0 comments  ·  Folders  ·  Admin →
    Responded  ·  Product Support responded

    You can create a new folder from the Folders list using the “New Folder” option at the top of the list. Once it’s created, you should be able to move emails there with eh “Move” button.

    Thank you!
    Mail Support

  13. Folder search Icon gone?!

    Where has the search icon gone for searching folder titles??

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    0 comments  ·  Folders  ·  Admin →
  14. Filters gone crazy... Tried all differnt type of filters that used to work but now all my groups mail go to spam or in box.

    Filters gone crazy... Tried all differnt type of filters that used to work but now all my groups mail go to spam or in box.l

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    0 comments  ·  Folders  ·  Admin →
  15. In the old email I created "Purchases" file and deleted them when I received the products. New email will not allow me to delete these emai

    New email will not allow me to delete (no check boxes) emails I placed
    in a "Purchases" folder. I normally would delete these emails when
    the products arrived. What the heck have you done???????????????

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    0 comments  ·  Folders  ·  Admin →
    Responded  ·  Product Support responded

    “Purchase” view isn’t a folder, it’s just a saved search of emails in the mailbox, therefore, you will have to delete the email from the Inbox.

  16. Buggy Mail

    1. Multiple selection Action not working. 2. The right click button not working. How can you force everyone to go new mail when it so bugg

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    0 comments  ·  Folders  ·  Admin →
  17. failed renaming folder

    I cannot rename a folder. It has no sub-folders. Each time I try, it gives me a message "failed renaming folder" but does not tell me WHY it failed. (This option is critical because I insert a digit before my folder names to control the sequence. I am no longer using folder "3 Xxxxx", but it is blocking a more frequently used folder since I cannot rename it.)

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    0 comments  ·  Folders  ·  Admin →
  18. can't create new folder in new yahoo email

    can't create new folder in new yahoo email,,,,why so stupid a way!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!???????????????????????????????????????????????

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    3 comments  ·  Folders  ·  Admin →
    Responded  ·  Product Support responded

    To create a new folder, please click the ’’+’’ icon in front of the New Folder.

  19. Wondering if any one knows the answer to this question??

    Why is there a Folder called "Suspension" in our list of Folders, and what purpose does it serves?

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    0 comments  ·  Folders  ·  Admin →
    Responded  ·  Product Support responded

    That folder isn’t a part of Yahoo Mail. It may have been created by you or synced from another device or app that accesses the mailbox.

    Thanks!
    Mail Support

  20. You should add the option on Yahoo! Mail to report phishing scams like they have on microsoft hotmail!

    You should add the option on Yahoo! Mail to report phishing scams like they have on microsoft hotmail! They have the option on there to report phishing scams in the junk mail folder. You should add the option to report phishing scams in the spam folder on Yahoo! Mail!

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    1 comment  ·  Folders  ·  Admin →
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