New Mail
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289 results found
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Can we limit the search feature to the in box and not all mail
Currently when we do a search it brings up all the conversations including those that have been filed. Is there a way to limit the searches to the in box and not all boxes.
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The time on today's e mails are all wrong by a couple of hours or more. What's going on?
You're not interested in improving, I think, because there's no way to reach with a problem.
If the timestamps on emails are off on the web, you can make sure you’ve selected the right timezone in the Settings menu and verify that your computer’s clock is correct.
If you ever have any other issues, you can always reach out to us through our Help pages or through our Forums:
https://help.yahoo.com
https://forums.yahoo.netThank you!
Mail Support -
If you still find that the issue is happening, please see this help page for troubleshooting:
https://help.yahoo.com/kb/new-mail/fix-problems-mail-sln28075.html?impressions=true
Thank you!
Mail Support -
This week I have had two days that I could not get to my messages in Yahoo mail. Let us know when you are working on site.
Send an email to subscribers letting them know they will experience down time on emails because you are working on issues. Hate being in the dark -- my computer was not at fault.
If you still find that the issue is happening, please see this help page for troubleshooting:
https://help.yahoo.com/kb/new-mail/fix-problems-mail-sln28075.html?impressions=true
Thank you!
Mail Support -
Why does my inbox keep saying its empty?
It has 999 emails, which I would like to delete or read, yet it keeps saying I have none??
If you still find that the issue is happening on a desktop/laptop, please see this help page for troubleshooting:
https://help.yahoo.com/kb/new-mail/fix-problems-mail-sln28075.html?impressions=true
If you’re using a non-Yahoo Mail app and see this, try removing and re-adding the account from the app.
Thank you!
Mail Support -
Sometimes when emails go missing it’s because of another program or app the account is being accessed from. Check out this post for more info and how to restore missing emails.
If the emails show up when doing a search but aren’t in the message list, please see this help page for troubleshooting:
https://help.yahoo.com/kb/new-mail/fix-problems-mail-sln28075.html?impressions=true
Thank you!
Mail Support -
Quit making me log in every 3rd visit. God I cant wait to quit you guys and move exclusively to G**gle
Quit making me log in every 3rd visit. God I cant wait to quit you guys and move exclusively to G**gle
If you still find that the issue is happening, please see this help page for troubleshooting:
https://help.yahoo.com/kb/new-mail/fix-problems-mail-sln28075.html?impressions=true
Thank you!
Mail Support -
I keep getting messages to whitelist and I've tried but need better instructions.
Please post better instructions on how to whitelist yahoo. Also explain effects this might have.
Hi there,
The instructions depend on the software you maybe using. We have tried to capture the steps for the most frequently used programs here:
https://en-global.help.yahoo.com/kb/new-mail-for-desktop/sln28635.htmlNote if you are using Firefox, you can follow the steps under the heading “Turn off Tracking Protection for individual sites” on the following page:
https://support.mozilla.org/en-US/kb/tracking-protection?redirectlocale=en-US&redirectslug=tracking-protection-pbm#w_how-to-turn-tracking-protection-offWe have seen issues where users using Ad Blockers have not been able to see the latest email in their inbox due to the ad blocking software incorrectly blocking it. Whitelisting Yahoo Mail should eliminate issues like this.
Of course it will also mean that ads will not be blocked, but its not cheap to provide 1TB of email storage for free for everyone, so we need to pay the bills somehow!Thanks,
Mail Support -
I have spent an hour trying to find some real help. All there is lots of loops and canned non-answers. I have a real problem & no help.
I am unable to access addresses on the to line. I put in a letter and that is all I get, a letter -- no list of addresses for that letter.
If you still find that the issue is happening, please see this help page for troubleshooting:
https://help.yahoo.com/kb/new-mail/fix-problems-mail-sln28075.html?impressions=true
If that doesn’t work, please post your issue on our forums:
Thank you!
Mail Support -
Embedded pictures in my emails stopped showing. Up until a couple days ago, they showed and I haven't made any changes to my system.
All the embedded pictures in my email do not show. Until a couple days ago, they worked. There have been no changes to our system, and my husband's Google email works, but he has the same problem with his Yahoo email.
If you still find that the issue is happening, please see this help page for troubleshooting:
https://help.yahoo.com/kb/new-mail/fix-problems-mail-sln28075.html?impressions=true
Thank you!
Mail Support -
sent folder says draft
After sending an email, if I go to my SENT folder the email I just sent says "draft" next to it in red letters. What's that all about? It isn't listed in the DRAFT folder. Has it been sent or not? Ever since Yahoo made a bunch of "upgrades" a lot of things seem to be going wrong. If you're going to make changes, how about makings sure they are improvements?
If you still find that the issue is happening, please see this help page for troubleshooting:
https://help.yahoo.com/kb/new-mail/fix-problems-mail-sln28075.html?impressions=true
Thank you!
Mail Support -
Separate accounts
I have two yahoo accounts. I did not ask to sync. I want to sign in to each account separately. I have tried to restore back to separate account but it was not possible. Please send the option to sign in separately. It sucks!
You may want to unlink your email accounts, here’s how: https://help.yahoo.com/kb/SLN26459.html
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better backup restore options
Try to set an automatic backup or restore point for mail,contacts and calendar.
Yahoo Mail offers a 7-day restore timeframe for emails. Regardless of how old an email is, if it was deleted within the past 7 days, there’s a chance it can be recovered.
Contacts typically have a 30-day restoration window. If you need help restoring Calendar events, reach out to us through our Help pages or our Forums:
https://help.yahoo.com
https://forums.yahoo.netThank you!
Mail Support -
Return My past/present e-mails
I have tried several times to do this. I still do not have e-mail of any kind. At one point I was told that I now use g-mail. Well.... I have never used g-mail and will not use g-mail. I do not care who you have signed up with just return my past/present/future e-mail. I am now going to a friend and sign into the type of e-mail they use as they do not seem to have a problem with it. Glad to no longer be using you. Good Bye. Hope they can get my mail from you.
Sometimes when emails go missing it’s because of another program or app the account is being accessed from. Check out this post for more info and how to restore missing emails.
Thank you!
Mail Support -
It seems that many of my friends don't recive the emails from me and I don't recive the emails from them
After I send the Email, I always check the " sent folder" and it seems to be alright, but is not. It didn't happen only to me so what is the problem?
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My email auto closes when using the scroll wheel on the mouse.
DO NOT have my email auto close when using the scroll wheel.
If you still find that the issue is happening, please see this help page for troubleshooting:
https://help.yahoo.com/kb/new-mail/fix-problems-mail-sln28075.html?impressions=true
Thank you!
Mail Support -
Cant download all attachment as a zip file on chrome latest version browser windows 10 please look into that even after one click or double
Cant download all attachment as a zip file on chrome latest version browser windows 10
please look into that even after one click or double click it is not downloading so i have no choice but to use gmail id also i tried using ucweb but that was horrible with yahoo browser..
Hi there,
We’ve tried and so far we have not been able to replicate this issue.
When downloading a file, please note that you must click on either the file name or the download arrow within the file icon. Clicking on the attachment thumbnail (the box with file icon inside it) will not download the file.
We made this click to download area smaller to avoid unintentionally downloading files.
Thanks!
Mail Product Support -
Bring back the forwarding all mail option. This is complete rubbish, all about the looks (who cares), and no functionality. Utter pants.
Bring back the forwarding all mail option. This is complete rubbish, all about the looks (who cares), and no functionality. Utter pants.
Currently, forwarding is only available in Classic Mail. See the links below to switch to Classic and to set up auto-forwarding.
https://help.yahoo.com/kb/sln15936.html
https://help.yahoo.com/kb/SLN22028.htmlThank you!
Mail Support -
Why are my "sent" messages still showing as "draft" even after several minutes????
Why are my "sent" messages still showing as "draft" even after several minutes????
Can you look into this issue as I am now not sure that my messages are going through.If you still find that the issue is happening, please see this help page for troubleshooting:
https://help.yahoo.com/kb/new-mail/fix-problems-mail-sln28075.html?impressions=true
Thank you!
Mail Support -
i want the old format back
this new email format is a bad idea.
Hi there,
This help page explains how to switch back:
https://help.yahoo.com/kb/switch-back-previous-version-yahoo-mail-sln15936.html?redirect=true
Thank you!
Mail Support
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