lost my password.
One can no longer recover one's password. All that's available is having a code sent to one's phone and then typing in the code. This has locked me out of my netflix account as it keeps asking for my yahoo password (it's linked to my yahoo account.) I am in the process of moving all of my important email out of yahoo and into gmail. Then I will close this account. Extraordinarily stupid, not to mention it's discriminatory towards people without smart phones (like my mother).
Judith Sayad
shared this idea
If you need to reset your password, you can follow our online system here:
https://help.yahoo.com/kb/sln27051.html
If you can’t sign into an account and are unable to recover it online, we offer phone support through our Yahoo Account Pro service:
https://productcentral.yahoo.com/products/yahoo-account-pro-help/?ncid=mbr_ryhacqdis00000015If you’re seeing a prompt to get a code each time you log in, you may need to turn Account Key off:
https://help.yahoo.com/kb/account/sln25921.html
Finally, if you feel your account has been compromised, you can follow these steps to secure it:
https://help.yahoo.com/kb/SLN3516.html
Thank you!
Mail Support
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jane fox
commented
Have you stopped using passwords? I cannot see where to change mine. I'm loffed in but have forgotten my pw, so cannot log in on other device without access to phone or other email.
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C R
commented
When you click on settings, it should be an option you see right away.
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Newton Malerman
commented
I have been asked for my password 4 times. Your *#@% program now doesn't accept any of them.
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Amit Saraswat
commented
Your password selection method is pathetic. Please keep it simple - and dont give the **** that it is for our safety. If others can provide it you too should be able to provide it.
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Manjula Saxena
commented
Not able to change password.Make your web page friendly so that 60 plus persons like me can change password easily.I am unable to locate the heading where I can do it.Thanks.
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Angela Theophilo
commented
there is few inputs on setting regarding security matter, i want you people to add the area were some one can change passwords its self while he on his e-mail and to have two authentication password access, meas password its self and code number for security matter . then the tips you have in help center are not useful at all because its gives some info without the solution on how to deals with it.
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rrich
commented
Your password male bovine excrement through my cell phone is, how can I be polite, hurting my hemorrhoids. I regularly use 5 different computers / network devices. Please let me put in a password that I can use everywhere.
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Colleen McCarey
commented
I can no longer sign in using my password. I have to go to my phone and get a text to sign in. Please fix this!
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Anonymous
commented
EVERY time I sign in, I put my password in correctly, and STILL have to wait for a notification to my cell phone (which has terrible service so it takes a LONG time to recieve). The other option is to have a message sent to my email address......which I CANT LOGIN TO......DUH.....
Seriously. Once in like 6 months or so is okay, but EVERY TIME?
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Britt Spillman
commented
The last 3 days someone has changed my password from what I had set is as. Have I been hacked or why is this happening?
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Anonymous
commented
While I respect your two-factor authentication, it's irritating as **** to have to log into TWO emails just to get into THIS one.
The prompt is "unusual activity" with no mention of where our how to address it. If something else is accessing my account, I NEED TO KNOW ABOUT IT to change my password.
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Anonymous
commented
Why do I have to go through 3 screen to sign in? Please have the username and password in one screen.
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Judith Carney
commented
Make settings easier to find. I cannot change my password because yahoo instructions are inaccurate.
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Kenard Swift
commented
why is it when you people think your making things better all you do is ***** it up. I need to reset the pass word on my mobile device and the instruction you provide are No help. An dfrom what I'm seeing below you people just do no care
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Brian
commented
Why do you require a code for me to enter now? I do not want the extra security step. Please return me to just entering my password, thanks.
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Erit Campo
commented
This new sign in feature is total ****. You have to confirm with your cell phone your identity. If I wanted to use my phone I would just check my email on the app. When I get on my pc I don't want to run to get my phone. Please change this back to a regular password this is backwards thinking.