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Change the name that appears on my outgoing emails

There is no way for me to change the name on the outgoing emails from our Yahoo Small Business account. I've tried all of the ways that the support team have given me, which look like they work until I send an email and the recipient still thinks they are talking with my boss instead of me. Solutions on the support site either don't work (https://forums.yahoo.net/t5/Yahoo-Help-Community/ct-p/english), or are broken links (https://forums.yahoo.net/t5/Tips-and-tricks/Sent-emails-show-wrong-name-in-Yahoo-Mail/td-p/445701/jump-to/first-unread-message). I'm pretty disappointed in this service that as far as i know we are paying $70 a year for.

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Leavitt And Peirce shared this idea  ·   ·  Report…  ·  Admin →
Responded  ·  Product Support responded  · 

You can update your sending name in Yahoo Mail, by going to Settings-More settings-Mailboxes, then click your account and then edit the ‘’Your name’’ section.

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  • Sarah Hayward commented  ·   ·  Report

    Let customer set their own nick name, I was given "Rogers", I do not want this on my email, and have never chosen ROgers, your instructions to change this do not work for me. Better to just have my own name or initials on my account, it confuses people who receive my emails.

  • Basil Mayhan commented  ·   ·  Report

    I have updated the name on my account but when I send emails to other people it still shows the wrong name. This is completely unacceptable, if I update my name it should show my actual current name.

  • Antonio Loyal commented  ·   ·  Report

    I am unable to change my last name. Every email that goes out is still under Antonio Thrash, when the account name shows Antonio Loyal. I have no REAL way to get this updated.

  • k bright commented  ·   ·  Report

    Legal Name,

    Allow the Name change from base info. I am sick of it coming up by a name that is not my legal anymore!!!!!!!!! My sent emails are missed as it says it comes from a person they dont know by that name!!!!

  • k bright commented  ·   ·  Report

    NAME CHANGE

    Why cant you change your base name on your account, people who get married ect divorced i am always questioned when sending emails who the person is and why my email name doesn't match my legal name? Its so frustrating and a hassle to explain this every time. Even if you have to provide ID for the name change to do it, or only allowed a name change once every 5 years or something

  • Hayley Kopp (They/Them) commented  ·   ·  Report

    When I was a kid, I put my last name as Brown to match my then step-dad's last name. Brown was never my legal last name. I have since went into settings and changed it to my birth last name, but when people receive emails from me, they still see my last name as Brown. How do I change it? Is there a way for it to be changed?

  • Miron hly… commented  ·   ·  Report

    ALL I WANT IS TO SEND AN EMAIL WITH SOMEONE ELSES NAME IN THE HEADING

  • Amit Kumar commented  ·   ·  Report

    I have changed my name and want the updated name to be shown to the people when they receive mail from me. Even after updating people receive my emails with my old name.

  • Laura L commented  ·   ·  Report

    Hello,
    was be enough if Yahoo was be working correctly with changing new name. When I as customer Im changing and then saving my new name my emails receive other still with old screen name. Im following all steps as have to be done for change but it not working. Seems problem on side Yahoo. Can you fix it? Years Im trying change it as I have already long time new name but not possible change it what doing confusing then. Thank you for checking situation

  • Sarah Smith commented  ·   ·  Report

    When an account last name is updated it should update the name on outgoing emails. Signature and account are new last name.

  • Pratik Chakraborty commented  ·   ·  Report

    When I am composing a new email, sender iname is appearing as **, whereas it should be ** Please help

  • Stella Kim commented  ·   ·  Report

    I have changed my name on the system of Yahoo Email to in English (almost 15 years ago). Since then, my name is shown in English on my email homepage. However, for others' email or on the section of "Sent" of my email, ê¹€ì„ ì§„ (xxxxx@ymail.com) is showed. How can "ê¹€ì„ ì§„" be a name???

    I'm not sure how to fix it. It is a big problem for me as some people think my email is a scam or bug etc.

  • J Himes commented  ·   ·  Report

    Instructions for how to change account name, sending name, nickname on email account don't work. I have an OLD nickname associated with my account that doesn't show up anywhere, but it's there when I send or receive replies back. Not there when I compose however!

  • Yến Thanh Nguyễn commented  ·   ·  Report

    I changed personal information (first name, surname for my account) but my old name still stayed in emails sent out. Pls advice .

  • Superior Moving commented  ·   ·  Report

    Yahoo mail shows Yahoo Mailing versus the actual email that is sending it. My emails get ignored or go to spam since people can't tell emails are from me. This is a business email so it is extremely annoying to answer questions why it shows like this. I don't know the answer.

  • Rosalyn Flynn commented  ·   ·  Report

    All of my emails are going out under notification service. I do not want this. I want my emails to show that I am the sender. Please help me fix this. thank you

  • Brandy Willemse commented  ·   ·  Report

    You should have the option to change the outgoing name associated with your email account so when you get married, you don’t have to set up a new account. Or allow the merging of 2 accounts. My name says it changed when I look at it, however when people receive my messages it still has my maiden name.

  • Ayşen Müge Kani commented  ·   ·  Report

    I could not change my sending name. Why it is so difficult.
    When receiver check from: part my name seems **. I would like to revise it. How can I revise it? Could you please help me out?
    Thanks
    **

  • Heather Data commented  ·   ·  Report

    I changed it in the system for my email a long time ago. People make out checks to the wrong person. I have become a guest speaker for a zoom meeting under my old name. It does not matter how many times I tell people my real name, they want to use the one that comes up on my email. Why can't you change it. Why do I have to pay for support to change it. You would think you could change it by now. It has only been 12 years.

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