Skip to content

How can we improve New Mail?

← New Mail

Contacts hard to find, edit, alter, and delete

Since the new changes it has become much more difficult to search and edit or delete a single contact. It would be very helpful if a dropdown menu were available to search by several choices such as ending email address or last name or company. partial name, with the ability to select the item and go to edit.

1st ranked

We're glad you're here

Please sign in to leave feedback
Signed in as (Sign out)
Close
Close

We’ll send you updates on this idea

RC SKIP Speer shared this idea  ·   ·  Report…  ·  Admin →
Comments are closed An error occurred while saving the comment
  • Danielle Welham commented  ·   ·  Report

    Why change the contact format when it was working so well for everybody? Please bring back the full page of contacts with possibility to edit/alter details and do scrap the ridiculous capital letters in a circle to the left of the contact, too distracting and useless

  • Anonymous commented  ·   ·  Report

    You people must lay awake at night and dream up ways to ***** up yahoo mail. I use the list feature and the list changes year to year. Now I can't use the list from one year to make a list for the new year without retyping or selecting each contact individually. The old mail would let me pick the contact and which list I wanted that contact to belong to. Not any more. Way to go Yahoo!

  • Susan Aiken commented  ·   ·  Report

    It is VERY, VERY difficult to edit any personal contacts or group email contacts because the contact only are available in a small window to the right of the inbox. Why can't we open the contacts in a tab like we do for our inbox?? This is not very customer friendly. I have had a Yahoo email account for a very long time, but if it is no longer user friendly then I will be forced to change my email to another company. Please make Yahoo contacts more user friendly. Also, when I try to type an email to a large group, I am unable to see the entire body of my message. The message part that shows is about 1/4 of an inch, not allowing to see the entire message.!!!!!

  • Daniel Goulding commented  ·   ·  Report

    I can no longer manage my contacts list. The person responsible for the change should be fired.

  • Material Magic commented  ·   ·  Report

    Can we not have groups in our contacts any more? We can't have someone in two different groups apparently which is stupid. This email is for a non-profit and we have several groups for a reason and sometimes a person needs to be in two different groups. It used to work but now it's terrible and won't allow us to put the same person in different groups. I'm thinking of going to gmail maybe it works better.

  • Reg commented  ·   ·  Report

    When I look at a contact detail, I should be able to see which group list that contact is in as well as if in multiple group lists

  • C-Citizen commented  ·   ·  Report

    The "add contact" prompt when editing an existing email list doesn't do anything. It is not possible to add to a list as a result. There used to be a different way to do this, but that way no longer exists. Prior to that, adding to lists was part of the contact editing process. That no longer exists either.

  • Jan Foote commented  ·   ·  Report

    Hi, 90% of my contacts disappeared in the last few days. How do I get them restored? There is no restore option with the New Yahoo Mail. Please fix the issue of how to restore contacts. I've noticed several people posting that their contacts also disappeared. Thank You.

  • Anonymous commented  ·   ·  Report

    I've been using yahoo for years but find it's not living up to my expectations. I can't move contacts from one list to another without having to delete completely from one list and add as new contact in the new list. Very annoying and time wasting. Come on Yahoo fix this.

  • [Deleted User] commented  ·   ·  Report

    CONTACTS LOST

    Lost most of my contacts in yahoo new mail, please restore them back SAP. This also happened a few months ago but the contacts were restored in a few days.

  • Judith Bershak commented  ·   ·  Report

    Trying to get a contact on one of my lists is impossible.

  • Carolyn Jaffe commented  ·   ·  Report

    I have been using Yahoo for many years and do not need instruction for entering a new contact or editing an existing one... the problem is on your end - - YAHOO NEEDS TO FIX THE INABILITY TO SCROLL UP OR DOWN, OR MOVE THE BAR LEFT IR RIGHT SO THAT I CAN ENTER OR EDIT A CONTACT.

  • Carolyn Jaffe commented  ·   ·  Report

    I don't need instructions on how to enter or edit an account . . . YAHOO NEEDS TO FIX THE SLIDE BAR . . . IT DOES NOT MOVE!

    There is no way to enter more than the first name of a contact, because the slide bar does not move in any direction (left to right, right to left, or up and down!

    FIX IT OR RETURN THE MONEY I PAY FOR USING YAHOO!

  • Pedro Pepe commented  ·   ·  Report

    Well... I wish Yahoo custom help/support would do just that: help us!
    There seems to be an endless loop in links that don't help at all, I mean, where is the page where one can just type in a problem description so that the Yahoo support team can get back to us and make a difference?
    I have been having these problems with contact lists for many months now:
    (1) Contacts just vanish from lists.
    (2) Three days ago I sent a message to a contact list that has 26 contacts in it and today I found that only 15 of them did get the message. I then checkes the message I had sent and the list of recipients lets me know that somehow 11 of therecients were left out by Yahoo service.
    How come?
    I have been using Yahoo Mail for more than 20 years and it's getting less and less trustworthy...
    <**************@yahoo.com>

  • Brantley Holt commented  ·   ·  Report

    Anonymous - I'm not sure if you are seeing something different from some of us, but at the bottom is the option to add a contact (after you have already clicked on the contacts icon next to the calendar icon). Once you go into a contact, you can delete or edit. It is not efficient at all (for instance you can't select several to delete at once) but it is there.

  • Anonymous commented  ·   ·  Report

    to RobertStrongbow - NO - NOT in our Yahoo Email setup.--The Calendar and Notepad are to the right of Contacts, NOT to the right of MAIL. As many others have commented, after that comes the Settings Wheel, and there is NO OPTION TO: EDIT, ADD or DELETE CONTACTS !!

  • Robert StrongBow commented  ·   ·  Report

    No Way, they're right there to the right of mail, along with calendar and notepad

  • Anonymous commented  ·   ·  Report

    The control to allow sorting by last name first seems to be missing. The "gear" does not include this feature. Please enable this sorting feature for contacts quickly.

1 2 … 12 14 16 … 43 44

New Mail: Contacts

Categories

Feedback and Knowledge Base

(thinking…)