phone app
The new phone app takes forever to load on my Galaxy 7 and when it finally loads, the messages are 5 hrs old. To get new messages, I have to constantly swipe from the top down, wait for the circle, then finally I can get a message that is recent. I would like my old app back please. Also, there is no HELP in the app on the phone.
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Please try uninstalling and reinstalling the app. If the issue persists, try switching from WiFi to Mobile data. If you still see loading issues, please use the “give feedback” option in the app (tap on your profile picture and scroll a bit down) to send this to our engineers directly.