20 years of email disappeared
20 years of Email disappeared! I have always had an internet security service monitoring my time online and never had my computer hacked, but Yahoo Mail was hacked repeatedly and Yahoo forced us to change our passwords after they learned they had been hacked. Yahoo would not let me reuse a prior password each time they reported their security had been breached and demanded we create a new one. So often this occurred, I had forgotten to record my most recently adopted password.
Today I was able to reinstate my unforgettable password and gain access to my Yahoo Mail account and discovered all my saved email messages, including those sent and received after my son was killed in a mass murder in March of 2006. My loss is severe. It seems to only help available to me from Yahoo will cost me $4.99, which I feel sure will be wasted, as I'm sure Yahoo Live Help will tell me it's all gone and there is nothing they can do to restore my many folders and thousands of email messages archived over the past 20 years.
So please don't ask me to support yahoo any longer. If you offer a free email service, you should offer free live help.
Hello there,
We are sorry to hear about your loss!
If an account is unused or dormant for 12 months, it is deactivated and its emails are deleted, more info here: https://help.yahoo.com/kb/SLN2018.html
If this does not apply to you, You can try doing a search or doing an email restore if the email was deleted in the past 7 days.
help.yahoo.com/kb/SLN2552.html
In case you are using a mail client such as Outlook or the Native mobile app, emails may be deleted by that third party client. We do recommend accessing your mail via http://yahoo.com or the Yahoo Mail app to avoid this issue.