Do Not Delete ALL emails without warning user
I hadn't logged into this account for a while as it was getting bogged down with junk mail. However, my grandfather just passed and I had a lot of photos here as well as years of emails. I logged on to find out Yahoo deleted all of this history and memories. I understand wanted to clear space but you have my phone number and other email. Why wouldn't you warn me? This is so disheartening.
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Rachel Martin
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Hi there,
I do apologize for your loss. Unfortunately when an account has not been accessed for a period of time it will become inactive and the contents removed.
By signing back in you did reactivate the account but those previous contests are gone and cannot be recovered.