stop deleting our emails!!!!!!! i wasnt dormant for 12 months!!!!!!!!!!
stop deleting our emails!!!!!!! i wasnt dormant for 12 months!!!!!!!!!!
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Jim Peele
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Hi there,
We see a few reason why emails may be deleted. One, the customer has deleted or whomever has access to the account has deleted those messages. Two, the account has not been accessed for 12 months or more and will be deactivated deleting all content. The third and most common, a 3rd party email client is being used such as Outlook or the stock iOS app on a mobile device.