Stop changing things
Stop making everything NEW. Every time you change something, I lose things in my email. This time it is contacts. They just disappeared. I cannot get them back and I cannot afford $4.99 to find out what to do. With the quantity of ads you run on a daily basis, I would think you could well afford to offer free help to your subscribers,
1st
ranked

Hi there, I’m sorry to hear that! We’d like to further investigate this, can you message us directly on Twitter at @YahooCare or on Facebook on our Yahoo Customer Care page? In case you do not have a social media account, please contact us at help.yahoo.com
Thank you!