Total number keeps decreasing as older emails keep disappearing
Anyone else noticed this bug?
If you spend too much time on drafting your reply, the oldest email(s) in the grouped conversation/ thread will vanish one by one and the total number will keep decreasing (ungrouping and regrouping does not help but If you are lucky they sometimes reappear on their own after a few days or weeks)!
Temporary solution: Compose a new email to draft your reply. When you are ready, cut/ copy it, go back to the original email, paste and send out immediately.
Hi there,
Could you please message us on Twitter at @YahooCare or on Facebook at Yahoo Customer Care? We'd like to look more into the issue you're experiencing. In case you do not have a social media account, we are also available at: help.yahoo.com
Looking forward to your reply!
Thank you,
Yahoo team
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Y H commented
Hi, help.yahoo.com is not available as it only offers paid support.