Why am I constantly being asked to enter my user name
Why am I constantly being asked to enter my user name, then my password and now I have to prove I’m not a robot then you send a verification code to my recovery email address. I wouldn’t mind if I kept using different devices but I been using the same PC for the past 3+ years. The first time I logged onto Yahoo on this PC I ticked the box that said remember me and for the past 3 years I’ve never had to log in again – over the past week or so I’ve had to log in 2 or 3 times a day even though I‘m still ticking the remember me box. As my recovery email is for use on a separate device this is inconvenient and my not always be available to me.
John Strong
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If you're having account or sign-in issues, please contact our Customer Care team at mail.yahoo.com. They are separate from the Yahoo Mail team. They resolve these types of issues and have the tools to help. Hope this helps. Thanks!
