Yahoo deleted 30 years worth of emails with no warning
You deleted 30 years worth of emails with no warning and no message sent to my backup email. Yahoo used to be a cultural touchstone and many friends use it as an archive of content from their lives in the 90s and early 2000's. I lost so many priceless memories and correspondence with dead friends, loved ones, and people I haven't spoken to in decades. I had always meant to download my information and failed to do so. So the blame ultimately lies on myself. However, I work in Tech and the way you implemented this project was shameful and pathetic. I'm sure the intention was to reduce storage costs on rarely used accounts. And maybe you thought it would actually encourage people to re-connect with their accounts. But for me, it's had the opposite effect. Yahoo was my first email address ever and this was the final nail in the coffin. I hope many others follow me in deleting their accounts for good. I'm done with Yahoo forever and I truly wish the ending had been more nostalgic. Instead, it's left me sad and fuming for memories I can now never recover. I would say do better, but I know your company's lifespan is almost up as you've already been limping on fumes. So enjoy the last of your ad dollars and I look forward to your demise.
Hi, we'd like to hear more about this issue. Could you please contact us at help.yahoo.com so we can look into it? We're also available on X @YahooCare.