5 results found

1. Issue: "Try a device you’ve signed in with before"

   I have another Yahoo account that you have blocked access to. Yesterday, I was still able to log-in to that other account, but as of today, after using the correct password, it says "Try a device you’ve signed in with before". Well, I am using the same device always. This is the only laptop computer that I am using in the last 15 years! However, I do reinstall the windows operating system about once a week. It may look like a new device, but it is the exact same one. Moreover, I am able to log-in to this current Yahoo account, and therefore it is strange that I cannot login to my other Yahoo account that is blocked (both accounts are linked for recovery). I understand that you are trying to "protect" my other account from hackers, but instead, you are causing harm to me. I could open a replacement new Yahoo account instead, but then I will have to ask everybody to update my contact info. I wish you had a better way to fight the criminals without hurting me, your customer. BTW, by forcing me to abandon my other Yahoo account that is blocked, you incentivise customers like myself to switch and create the replacement new account with either Google or Microsoft.

   I have another Yahoo account that you have blocked access to. Yesterday, I was still able to log-in to that other account, but as of today, after using the correct password, it says "Try a device you’ve signed in with before". Well, I am using the same device always. This is the only laptop computer that I am using in the last 15 years! However, I do reinstall the windows operating system about once a week. It may look like a new device, but it is the exact same one. Moreover, I am able to log-in to this current Yahoo… more

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2. "Try a device you’ve signed in with before"

   I have another Yahoo account that you have blocked access to. Yesterday, I was still able to log-in to that other account, but as of today, after using the correct password, it says "Try a device you’ve signed in with before". Well, I am using the same device always. This is the only laptop computer that I am using in the last 15 years! However, I do reinstall the windows operating system about once a week. It may look like a new device, but it is the exact same one. Moreover, I am able to log-in to this current Yahoo account, and therefore it is strange that I cannot login to my other Yahoo account that is blocked (both accounts are linked for recovery). I understand that you are trying to "protect" my other account from hackers, but instead, you are causing harm to me. I could open a replacement new Yahoo account instead, but then I will have to ask everybody to update my contact info. I wish you had a better way to fight the criminals without hurting me, your customer. BTW, by forcing me to abandon my other Yahoo account that is blocked, you incentivise customers like myself to switch and create the replacement new account with either Google or Microsoft.

   I have another Yahoo account that you have blocked access to. Yesterday, I was still able to log-in to that other account, but as of today, after using the correct password, it says "Try a device you’ve signed in with before". Well, I am using the same device always. This is the only laptop computer that I am using in the last 15 years! However, I do reinstall the windows operating system about once a week. It may look like a new device, but it is the exact same one. Moreover, I am able to log-in to this current Yahoo… more

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3. Change the "Move" Drop Down to remain showing the last time used and not return to the top

   A long time ago, when we selected an email and used the "Move" drop down to select a folder, moved the email, the Drop down would remain where the folder was selected and not return to the top folder. Many times, we get an email, send a reply, move the inbox email to a folder, then go to the Sent folder to move the sent email to the same folder, we have to scroll down and find the folder again.

   Leaving the Drop down showing the folder from the last selection screen would be more efficient than always having to start from the top.

   Thanks...

   A long time ago, when we selected an email and used the "Move" drop down to select a folder, moved the email, the Drop down would remain where the folder was selected and not return to the top folder. Many times, we get an email, send a reply, move the inbox email to a folder, then go to the Sent folder to move the sent email to the same folder, we have to scroll down and find the folder again.

   Leaving the Drop down showing the folder from the last selection screen would be more efficient than always having to… more

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4. Featured by Yahoo ads suck up all the space for reading emails!!!!

   The "Featured by Yahoo" ads that appear in the middle of my screen and eat up space for viewing messages are horrible. I understand as a free service, ads are part of the deal and they are fine to side where I glance at them. But DO NOT eat up the limited space for the content that keeps me coming back to your site (i.e., my emails) !!!! It's not like I couldn't move to another email site in about 30 minutes....

   Turn off this ad placement !!!!

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5. New Mail Changes

   Your new mail changes need some work. When you make a decision to perform such a drastic change to your mail service you should be taking into account those of us who have been loyal to you since your beginnings. I have had this account for twenty-one years plus! That's a lot of loyalty. With your changes what are you going to do for us? I havve been trying to find out how much storage I'm using but your directions are so unclear and when I try to use them I get into my account but find nothing about storage.

   Those os us who have had accounts that long have probably added up some storage, and you should be willing to grandfather us in. I cannot imagine you have that many ACTIVE accoiunts with that kind of longevity.

   Please, I don't want to have to get a new email after this many years of having Yahoo.com as my email.

   Your new mail changes need some work. When you make a decision to perform such a drastic change to your mail service you should be taking into account those of us who have been loyal to you since your beginnings. I have had this account for twenty-one years plus! That's a lot of loyalty. With your changes what are you going to do for us? I havve been trying to find out how much storage I'm using but your directions are so unclear and when I try to use them I get into my account but find nothing about storage.

   … more

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   0 comments  ·  Other  ·  Edit…  ·  Delete…  ·  Admin →
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