Dear Yahoo Support Team,

I am experiencing an issue with the PDF preview feature in Yahoo Mail.

Previously, I was able to select and copy text directly from PDF attachments while viewing them in Yahoo Mail. However, this functionality has suddenly stopped working.

I have performed the following troubleshooting steps:

Tested the same PDF files in multiple browsers (Google Chrome and Mozilla Firefox).
Tested on both my computer and mobile phone.
Forwarded the same email to Gmail, where I can successfully select and copy text from the PDF.
Downloaded the PDF and opened it in other PDF viewers, where text selection works normally.

This indicates that the issue appears to be with the PDF preview feature in Yahoo Mail rather than with the PDF files themselves.

Could you please investigate this issue and let me know if there is a solution or if this is a known problem?

I would appreciate your assistance in resolving this issue as soon as possible.

Thank you for your support.

Best regards,

Apurv Panchal
Hemil Engineering
📧 hemilengineering7766@yahoo.com