Hello Yahoo Support Team,
We are experiencing a critical issue where our corporate Yahoo Mail account (ese.online@yahoo.com) has completely stopped receiving system notifications and transactional emails from our business partners/services since last month.
We have thoroughly verified our personal account configuration: there are no active filters, no addresses in the blocked list, and the sender addresses have already been added to our Yahoo Contacts. The missing emails are not appearing in the Spam or Trash folders either.
According to the senders, the emails leave their servers successfully, meaning they are being silently blocked or deferred at the Yahoo network/gateway level before reaching our individual inbox.
As a Yahoo Mail user and business owner, these missing notifications are severely disrupting our daily operations.
Could you please review the inbound filters for our account, or look into why legitimate business domains are getting a hard bounce/rejection when trying to reach us?
Thank you for your assistance in resolving this delivery issue.
Best regards,