New Mail
160 results found
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Our team is currently working with Apple to sort this issue out. Since February, the iOS Notes app had not been sending requests to our server to backup the notes. As a result, we don’t have records of them on our end to restore. We’re hoping to find an answer soon.
Thank you!
Mail Support -
restore emails to send box
Would you please make it possible to restore emails to the Sent box? Sometimes I accidentally delete ones from Sent. It's frustrating that, even if I can recover them, I lose the original recipient and location of them. Also, would you add a "Are you sure you want to delete emails from your Sent box"? I recently thought I'd selected my Trash folder, but instead 100 emails got deleted from my Sent box.
If emails were deleted from the Sent folder directly, then they may be able to be restored right back to that folder. However, if they were deleted (put into Trash) and then restored, they may be in the Trash folder and can’t be moved back to the Sent folder.
Thank you!
Mail Support -
Your "Block Sender" does not work. To add "Block Filter" does not work either. Please improve on it. Spam is annoying!
Congrats! Expiring soon is a spam that comes into my mail disguise in many forms. Unable to get rid of it. Your "Block Sender" does not work.
If an email is slated as Spam when it hits our servers, it will go there before being affected by any filters on the account. Our Spam filter takes precedence over everything else. If these emails are going into your inbox even after being blocked, please let us know on our Help pages or our forums:
https://help.yahoo.com
https://forums.yahoo.comThank you!
Mail Support -
New mail boxes are horrible!
I routinely use multiple different folders to save emails, and create sub folders up to 2 and 3 deep. The new functions are completely jacked up and keep making it a HUGE headache. I even tried to start a whole new thread thinking that would help. I usually have filters set up so that emails go straight to these boxes, but the new format would let me set up filters because the thread name was too long. I changed to main box to a shorter name, and it created a whole new thread, leaving all of my 2nd tiers on…
Changing a man folder name will orphan all the the related subfolders and make them invisible. For help with filtering emails, check out this article or post the specifics of your issue on our forums:
https://help.yahoo.com/kb/SLN15994.html
Thank you!
Mail Support -
Unless I'm doing something wrong, users are unable to search the trash folder for emails.
Make it so users can search the trash folder.
Using the Advanced search (small arrow to the right of the Search bar) you can select “Trash” from the “Search in” list to look for messages in the Trash folder.
Thank you!
Mail Support -
i cannot delete yahoo folders
why cannot i delete my created folders?
please get back to me as to how to get this done thanks. -
If you’re having trouble with filters, review the Help article and consider posting the issue on our Forums so our team can look into this issue for you.
https://help.yahoo.com/kb/SLN15994.html
Thank you!
Mail Support -
Sent emails are not updating in my browser when they are sent from the same account on my smartphone
Sent emails are not updating in my browser when they are sent from the same account on my smartphone. The sent folder in my web browser (chrome) is not updating the sent message folder. I sent an email from my smartphone, the browser's sent folder does not reflect this and logging out and back in to my account did not fix the issue.
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Somehow emails I,ve saved and put into folders only in 2018 have vanished
vanishing emails from folders,but only those in 2018.What happen?
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sent emails don't show in sent folder in default sort
it's not an idea. my sent emails used to show up when I clicked "sent" now i get "NO MAIL". if i click on the sort to oldest first, all emails show up except yesterday's. I can see all of them in the correct order on my iPad, my smart phone, but not on the PC. I'm missing in the reverse sort, oldest first, those after 6:00pm on April 9th. I sent many emails yesterday and this morning, but I get temp error: 15, and clicking for help does absolutely nothing. Yahoo has the worst help system, to be fair,…
For further support with Yahoo Mail please visit forums.yahoo.net.
Thank you!
Mail Support -
Stop moving my mail into Views
Stop moving my email and/or attachments into the View folders. I don't want them. Every time I "Hide" them, they come back. I couldn't find my receipts from Amazon until I looked in Purchases and there were my missing receipts. They should have stayed in my Inbox until I moved them myself to where I wanted them. Or a filter I created moved them. I should have the option of whether I want to use "Views" or not.
The Views in Yahoo Mail aren’t folders. They’re actually saved searches that pull up different emails based on their content. Thus, the only way to move emails out of them, is to delete the email itself.
Thank you!
Mail Support -
Folders
Why am I unable to create a new folder? The option is not there when choosing to move an email.
You’ll need to create a new folder before you’re able to move one over. Check out the “New folder” option under the Folders list on the left.
Thank you!
Mail Support -
When I move mails from "sent" folder to some other folder, all the messages show "me" as sender. I want to see to whom I had sent the mail.
I should have the option of displaying both "From" and "To" info.
When I move sent items to some other folder, all emails only show sender (me). If I have the option to enable "to" also them it will be very easy for me to go thru the folder and search required email.Try turning off Conversations. That should fix this for you.
https://help.yahoo.com/kb/sln15878.html
Thank you!
Mail Support -
How to restore all emails in archive to inbox, now only 100 is restored at a time
How to restore all emails in archive to inbox, now only 100 is restored at a time
If you scroll down a long way in the Archive folder and then use the top-most checkbox to select all (or using CTRL+A), you can move more at a time.
Thank you!
Mail Support -
Quit removing MY mail from my trash bin. It's MY MAIL, LEAVE IT ALONE. Empty the freaking spam folder instead
Empty SPAM folder, NOT MY TRASH!! It's MY mail and will delete when I want!!!! Have over 700 in spam and you delete a 20 from my trash. Is there anyone there with half a brain!!!
Hi there,
Please see the following help article to resolve the issue of email getting incorrectly moved to trash.
https://help.yahoo.com/kb/new-mail-for-desktop/sln6265.html
Many thanks,
Mail Support -
folders are hard to scroll through
why can't you search on folders?
Hi there,
See this help page to refine your search within a particular folder:https://help.yahoo.com/kb/sln28067.html
Thank you!
Mail Support -
Hi there!
A member of our customer service team would be happy to help you resolve this, please visit help.yahoo.com or forums.yahoo.net for further assistance.
Regards,
Mail Support -
Messages lost after update!!
Today (5-Jan-18) you've made some changes... and I've lost ALL my messages. Those from INBOX... those SENT... I don't know if I will be able to follow some works if I can't retrieve them again.
Where are they?We are sorry to hear you are missing email. Please file a restore request:
https://help.yahoo.com/kb/new-mail/recover-lost-deleted-emails-sln2552.html?impressions=true
Thank you!
Mail Support -
HOW DO YA MAKE A NEW FOLDER IT'S GONE??
MAKE IT LIKE BEFORE EZ...
Hi there,
This help page explains how to create a new folder:
https://help.yahoo.com/kb/new-mail/sln28058.html
Thank you!
Mail Support -
AS of 12/6/2017 I CANNOT DELETE EMPTY FILE FOLDERS. PREVIOUS ANSWERS DO NOT WORK!
AS OF tODAY I CANNOT DELETE EMPTY FILE FOLDERS.......PREVIOUS ANSWER ARE NOT WORKING......HOW THE **** CAN i EASILY DELTETE FOLDERS THAT ARE EMpty?
Hi there!
A member of our customer service team would be happy to help you resolve this, please visit help.yahoo.com or forums.yahoo.net for further assistance.
Regards,
Mail Support
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