New Mail
337 results found
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better backup restore options
Try to set an automatic backup or restore point for mail,contacts and calendar.
Yahoo Mail offers a 7-day restore timeframe for emails. Regardless of how old an email is, if it was deleted within the past 7 days, there’s a chance it can be recovered.
Contacts typically have a 30-day restoration window. If you need help restoring Calendar events, reach out to us through our Help pages or our Forums:
https://help.yahoo.com
https://forums.yahoo.netThank you!
Mail Support -
Return My past/present e-mails
I have tried several times to do this. I still do not have e-mail of any kind. At one point I was told that I now use g-mail. Well.... I have never used g-mail and will not use g-mail. I do not care who you have signed up with just return my past/present/future e-mail. I am now going to a friend and sign into the type of e-mail they use as they do not seem to have a problem with it. Glad to no longer be using you. Good Bye. Hope they can get my mail from you.
Sometimes when emails go missing it’s because of another program or app the account is being accessed from. Check out this post for more info and how to restore missing emails.
Thank you!
Mail Support -
It seems that many of my friends don't recive the emails from me and I don't recive the emails from them
After I send the Email, I always check the " sent folder" and it seems to be alright, but is not. It didn't happen only to me so what is the problem?
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My email auto closes when using the scroll wheel on the mouse.
DO NOT have my email auto close when using the scroll wheel.
If you still find that the issue is happening, please see this help page for troubleshooting:
https://help.yahoo.com/kb/new-mail/fix-problems-mail-sln28075.html?impressions=true
Thank you!
Mail Support -
Cant download all attachment as a zip file on chrome latest version browser windows 10 please look into that even after one click or double
Cant download all attachment as a zip file on chrome latest version browser windows 10
please look into that even after one click or double click it is not downloading so i have no choice but to use gmail id also i tried using ucweb but that was horrible with yahoo browser..
Hi there,
We’ve tried and so far we have not been able to replicate this issue.
When downloading a file, please note that you must click on either the file name or the download arrow within the file icon. Clicking on the attachment thumbnail (the box with file icon inside it) will not download the file.
We made this click to download area smaller to avoid unintentionally downloading files.
Thanks!
Mail Product Support -
Bring back the forwarding all mail option. This is complete rubbish, all about the looks (who cares), and no functionality. Utter pants.
Bring back the forwarding all mail option. This is complete rubbish, all about the looks (who cares), and no functionality. Utter pants.
Currently, forwarding is only available in Classic Mail. See the links below to switch to Classic and to set up auto-forwarding.
https://help.yahoo.com/kb/sln15936.html
https://help.yahoo.com/kb/SLN22028.htmlThank you!
Mail Support -
Why are my "sent" messages still showing as "draft" even after several minutes????
Why are my "sent" messages still showing as "draft" even after several minutes????
Can you look into this issue as I am now not sure that my messages are going through.If you still find that the issue is happening, please see this help page for troubleshooting:
https://help.yahoo.com/kb/new-mail/fix-problems-mail-sln28075.html?impressions=true
Thank you!
Mail Support -
i want the old format back
this new email format is a bad idea.
Hi there,
This help page explains how to switch back:
https://help.yahoo.com/kb/switch-back-previous-version-yahoo-mail-sln15936.html?redirect=true
Thank you!
Mail Support -
want old format please
don't like new format give option to go back
This help page explains how to switch back:
https://help.yahoo.com/kb/switch-back-previous-version-yahoo-mail-sln15936.html?redirect=true
Thank you!
Mail Support -
give me my old email back.
Give me my old email back
This help page explains how to switch back:
https://help.yahoo.com/kb/switch-back-previous-version-yahoo-mail-sln15936.html?redirect=true
Thank you!
Mail Support -
do not like new e mail
give me back old e mail
This help page explains how to switch back:
https://help.yahoo.com/kb/switch-back-previous-version-yahoo-mail-sln15936.html?redirect=true
Thank you!
Mail Support -
Takes forever to get emails
It takes 12-24 hours to get emails through your service. Emails I need the day I know they are sent, don't normally show up in my inbox until after about 12 to 14 hours after I know they have been sent.
Hi there!
A member of our customer service team would be happy to help you resolve this, please visit help.yahoo.com or forums.yahoo.net for further assistance.
Regards,
Mail Support -
Tell me how to go back to the old one, It's better
Tell me how to go back to the old yahoo email.
This help page explains how to switch back:
https://help.yahoo.com/kb/switch-back-previous-version-yahoo-mail-sln15936.html?redirect=true
Thank you!
Mail Support -
Start supporting Internet Explorer.
As I have moved between browsers for years, I keep coming back to IE. More programs that I need require IE to work properly than not.
Here is a list of which browsers are supported for Yahoo Mail. https://help.yahoo.com/kb/new-mail/fix-problems-mail-sln28075.html?impressions=true
Thank you!
Mail Support -
Hi there!
A member of our customer service team would be happy to help you resolve this, please visit help.yahoo.com or forums.yahoo.net for further assistance.
Regards,
Mail Support -
HOW DO I GO BACK TO MY OLD MAIL. I DO NOT LIKE THE NEW VERSION
HOW DO I GO BACK TO MY OLD MAIL. I DO NOT LIKE THE NEW VERSION
Hi there,
This help page explains how to switch back:
https://help.yahoo.com/kb/switch-back-previous-version-yahoo-mail-sln15936.html?redirect=true
Thank you!
Mail Support -
hello sir, i want to shift to new version of yahoo mail , old version now i am using is slow, kindly tell me how to change to new version
kindly tell me how to change to new version
Hi there,
This help page explains how to switch back:
https://help.yahoo.com/kb/switch-back-previous-version-yahoo-mail-sln15936.html?redirect=true
Thank you!
Mail Support -
browser
I keep getting the message that my browser needs upgraded even when I'm using Edge. The link takes me to a page to download Edge! Get rid of the Feedback button at the bottom left of the screen!! It's annoying. I can't and won't give you feedback daily.
If you still find that the issue is happening, please see this help page for troubleshooting:
https://help.yahoo.com/kb/new-mail/fix-problems-mail-sln28075.html?impressions=true
Thank you!
Mail Support -
Dangerous Double Deletions
I don't think it's my mouse's sensitivity settings, but I have watched a second, unselected email get deleted from the inbox or sents when I delete an email above it. This is very dangerous leading to losing important mail.
Hi there!
A member of our customer service team would be happy to help you resolve this, please visit help.yahoo.com or forums.yahoo.net for further assistance.
Regards,
Mail Support -
Mail stopped working
My e-mail has stopped working for 2 weeks. Someone hacked it and sent out e-mails to my contact and has not worked since. I have tried everything and receive no assistant form Yahoo Support. It doesn't matter if I sign in on an Apple or Windows device, I no longer can send or receive e-mails. Does anyone have any suggestions how to make my account work again????
Hi there,
Please review the following help article on how to secure your account:
https://help.yahoo.com/kb/account/recognize-secure-hacked-yahoo-mail-account-sln2090.html?impressions=trueThanks,
Mail Support
- Don't see your idea?