New Mail
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Take a look at this post to understand how the Spam filter works and what you can do to prevent spam emails from getting to your Inbox: https://help.yahoo.com/kb/SLN28056.html
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quit charging people for talking to a person for customer support ! im about to leave Yahoo because i cant talk to customer support!
charging for customer service is *********! i need to talk to a human not a Rigged program!
We'd love to offer free phone support to everyone, however, free phone support is an expensive service to maintain for a free service. Most free email providers do not have any option for phone support. We care about our users, and wanted to be able to have phone support for those who want the live agent experience, and have worked hard to put together a plan that has value for everyone in order to achieve that.
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I don't receive all of my emails
Yahoo mail is one the only things people use and it still doesn't show all mail I receive. My mail app on Mac has all the emails that have been sent to me, but yahoo mail won't show me things that were sent to me just a day ago. Fix your app
Please check your mail settings for blocks or filters that might prevent you from receiving emails from any sender. You can use the following article as a guide: https://help.yahoo.com/kb/SLN28074.html
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you have a pop up telling me about a current email and the ones following it. TURN IT OFF.
you have a pop up telling me about a current email and the ones following it. TURN IT OFF.
We want to hear more about this. Please contact our Customer Care team at help.yahoo.com via the Contact Us flow for further assistance.
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Receiving mails very late.
Receiving mails very late.
Delivery records in the full headers show when each computer received the message. The first delivery is at the bottom; the newest at the top. If you find a large time gap between delivery records, that shows which computer delayed before sending it to the next computer. https://help.yahoo.com/kb/SLN22026.html
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"No Internet Connection" message. Can't delete emails.
E-mail page comes up...even the videos run. But when I try and delete emails, I get the pop-up message "No Internet Connection"...but I clearly have a good connection since every other site works fine. Plus. your mail function worked fine on my phone during this time. Please fix this.
It can be frustrating when websites don't work the way they're supposed to. If you're unable to access a Yahoo website, but others load just fine, you may be experiencing a DNS issue.
What is a DNS?
DNS stands for "Domain Name System." It's a necessary part of accessing the internet. When you type the name of a URL into your browser bar, a DNS will translate that address into a numerical IP to connect you to the intended site.
How do I resolve a DNS error?
Try accessing the website on another browser or device. If this resolves the issue, you'll just need to make sure your preferred browser is supported and updated to the latest version.
Try accessing the website from another internet connection. For example, if you've been trying to reach the site on your Wi-Fi connection, switch to cellular data on a smartphone.
If the troubleshooting…
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******** Yahoo
I ask you to stop putting non-spam emails and you move my suggestion to something completely different. **** POOR!
Recently you may have noticed an increase in email going to the Spam folder for senders using Office 365 and other Microsoft products. We are in the process of addressing this issue and expect it to improve over the next several days. Please keep marking the mail in the Spam folder as “not spam” or “ham” and that will help to correct the issue. Thanks for your patience.
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Restore the contents of my folders!
Stop everything you've just done in its tracks! This "new Yahoo" has wiped the entire value and utility of having a Yahoo account.
We want to hear more about this issue. Please reach out on https://help.yahoo.com/ by clicking the "Contact Us" button and send as many details as you have.
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UPGRADE LOGO
Is anyone having problems accessing their Yahoo email through the web?
It seems that Yahoo wants us to UPGRADE and they have put a logo for us to UPGRADE, but there isn't a dismissal button and why is that?
We want to hear more about this issue. Please reach out on https://help.yahoo.com/ by clicking the "Contact Us" button and send as many details as you have.
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I am married, happily. I continue to receive dating service ads which I'd thought I'd diverted in "settings". These ads = disruptive.
Settings fail in trying to ward off unwanted ads, particularly those not good for an established marriage.
The ads you see on Yahoo help keep our services free of charge. Your ad feedback is important to us, as it helps us identify bad ads and adjust those we show in the future. For more info, please visit our help article: https://help.yahoo.com/kb/manage-preferences-feedback-yahoo-ads-sln25244.html
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MAIL EXPERIENCING VERY SLOW SPEED, UNABLE TO WORK ON YAHOO MAIL
MAIL EXPERIENCING VERY SLOW SPEED, UNABLE TO WORK ON YAHOO MAIL
Get back to what you were doing by fixing an issue that's interrupting your Yahoo experience. Use these steps, starting with #1, then check if your problem is resolved before moving to the next step: https://help.yahoo.com/kb/fix-problems-yahoo-website-isnt-working-sln2891.html
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won't accept password
For several days now, Yahoo won't accept my password, and I've had to keep changing it. Get your damned act together!
Hi there, I'm sorry to hear that! We'd like to further investigate this, can you message us directly on Twitter at @YahooCare or on Facebook on our Yahoo Customer Care page?
In case you do not have a social media account, please contact us at help.yahoo.com
Thank you!
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problems
My font is so small I can not read anything including folders
We have an article to help! Be sure to check out: https://help.yahoo.com/kb/SLN2937.html?redirect=true
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Account recovery
This website's account recover is absolute garbage. I am lock out of my email address because my phone died, and I have to pay to get my stuff bad. Absolute corporate greed garbage. I hope the owners had a terrible christmas
Hi there, I'm sorry to hear that! We'd like to further investigate this, can you message us directly on Twitter at @YahooCare or on Facebook on our Yahoo Customer Care page?
In case you do not have a social media account, please contact us at help.yahoo.com
Thank you!
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performance
Performance has been drilled down since few months.
While using it for more than 10-15 minutes, start getting stuck and stops responding on the brower.Get back to what you were doing by fixing an issue that’s interrupting your Yahoo experience.
Use these steps, starting with #1, then check if your problem is resolved before moving to the next step: https://help.yahoo.com/kb/fix-problems-yahoo-website-isnt-working-sln2891.html
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I had been in hospital so I'm able till now to get back to my contacts but can't find ANYTHING, no emails no contacts all folders EMPTY
I had been in hospital so I'm able till now to get back to my contacts but can't find ANYTHING, no emails no contacts all folders EMPTY, why?
you can not delete my content without my permission.
So, give me back my infoAre your emails and contacts missing? If you haven’t signed in to Yahoo Mail for 12 months or more, your mailbox is considered inactive. An inactive mailbox stops receiving new emails, and all mailbox contents, folders, contacts and settings are permanently deleted.
Yahoo Mail maintains the content of your mailbox as long as it remains active. Sign in to your mailbox at least once every 12 months to keep it active. Content deleted from an inactive mailbox can’t be restored.
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Hyperlinks inside emails
Hyperlinks inside emails are not accessible. This is just a recent problem and I haven’t been able to solve it. Any suggestions would be appreciated?
Hi there! Try clearing your cache and cookies or go to another browser to see if you encounter the same issue.
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help
not being able to get my e mails.can not open.just turns blue circle and not coming up. this is been happening for few weeks now?????????
Hi there, I’m sorry to hear that! We’d like to further investigate this, can you message us directly on Twitter at @YahooCare or on Facebook on our Yahoo Customer Care page?
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Yahoo mail is so slow
Yahoo mail is so so so slow on my computer. I've been using my college email address instead (gmail) because it works so much better. However, now that I am about to graduate I have been using my yahoo email more - but it's just so frustrating how glitchy and slow it is. I really do not want to have to get an entire new email address (I would definitely use gmail if I made a new one) but if this isn't fixed soon I'm not going to have a choice.
Please try clearing cookies, cache, history, and footprints. To do so, please go to https://help.yahoo.com/kb/new-mail-for-desktop/sln27197.html
Also, please make sure to update your browser and if the problem still persists try to access Yahoo Mail in another browser.
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I logged into my yahoo account after a few years and my inbox is empty. How can I retrieve my emails
Here’s an article regarding finding missing emails: https://help.yahoo.com/kb/mail-for-desktop/sln4538.html
You can request a mail restore here: https://help.yahoo.com/kb/SLN2552.html Once the restore is complete you would need to check your Trash folder for the recovered messages.
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