New Mail
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Take a look at this post to understand how the Spam filter works and what you can do to prevent spam emails from getting to your Inbox: https://help.yahoo.com/kb/SLN28056.html
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MAIL EXPERIENCING VERY SLOW SPEED, UNABLE TO WORK ON YAHOO MAIL
MAIL EXPERIENCING VERY SLOW SPEED, UNABLE TO WORK ON YAHOO MAIL
Get back to what you were doing by fixing an issue that's interrupting your Yahoo experience. Use these steps, starting with #1, then check if your problem is resolved before moving to the next step: https://help.yahoo.com/kb/fix-problems-yahoo-website-isnt-working-sln2891.html
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won't accept password
For several days now, Yahoo won't accept my password, and I've had to keep changing it. Get your damned act together!
Hi there, I'm sorry to hear that! We'd like to further investigate this, can you message us directly on Twitter at @YahooCare or on Facebook on our Yahoo Customer Care page?
In case you do not have a social media account, please contact us at help.yahoo.com
Thank you!
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Account recovery
This website's account recover is absolute garbage. I am lock out of my email address because my phone died, and I have to pay to get my stuff bad. Absolute corporate greed garbage. I hope the owners had a terrible christmas
Hi there, I'm sorry to hear that! We'd like to further investigate this, can you message us directly on Twitter at @YahooCare or on Facebook on our Yahoo Customer Care page?
In case you do not have a social media account, please contact us at help.yahoo.com
Thank you!
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performance
Performance has been drilled down since few months.
While using it for more than 10-15 minutes, start getting stuck and stops responding on the brower.Get back to what you were doing by fixing an issue that’s interrupting your Yahoo experience.
Use these steps, starting with #1, then check if your problem is resolved before moving to the next step: https://help.yahoo.com/kb/fix-problems-yahoo-website-isnt-working-sln2891.html
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I am married, happily. I continue to receive dating service ads which I'd thought I'd diverted in "settings". These ads = disruptive.
Settings fail in trying to ward off unwanted ads, particularly those not good for an established marriage.
The ads you see on Yahoo help keep our services free of charge. Your ad feedback is important to us, as it helps us identify bad ads and adjust those we show in the future. For more info, please visit our help article: https://help.yahoo.com/kb/manage-preferences-feedback-yahoo-ads-sln25244.html
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problems
My font is so small I can not read anything including folders
We have an article to help! Be sure to check out: https://help.yahoo.com/kb/SLN2937.html?redirect=true
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I had been in hospital so I'm able till now to get back to my contacts but can't find ANYTHING, no emails no contacts all folders EMPTY
I had been in hospital so I'm able till now to get back to my contacts but can't find ANYTHING, no emails no contacts all folders EMPTY, why?
you can not delete my content without my permission.
So, give me back my infoAre your emails and contacts missing? If you haven’t signed in to Yahoo Mail for 12 months or more, your mailbox is considered inactive. An inactive mailbox stops receiving new emails, and all mailbox contents, folders, contacts and settings are permanently deleted.
Yahoo Mail maintains the content of your mailbox as long as it remains active. Sign in to your mailbox at least once every 12 months to keep it active. Content deleted from an inactive mailbox can’t be restored.
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Hyperlinks inside emails
Hyperlinks inside emails are not accessible. This is just a recent problem and I haven’t been able to solve it. Any suggestions would be appreciated?
Hi there! Try clearing your cache and cookies or go to another browser to see if you encounter the same issue.
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help
not being able to get my e mails.can not open.just turns blue circle and not coming up. this is been happening for few weeks now?????????
Hi there, I’m sorry to hear that! We’d like to further investigate this, can you message us directly on Twitter at @YahooCare or on Facebook on our Yahoo Customer Care page?
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Yahoo mail is so slow
Yahoo mail is so so so slow on my computer. I've been using my college email address instead (gmail) because it works so much better. However, now that I am about to graduate I have been using my yahoo email more - but it's just so frustrating how glitchy and slow it is. I really do not want to have to get an entire new email address (I would definitely use gmail if I made a new one) but if this isn't fixed soon I'm not going to have a choice.
Please try clearing cookies, cache, history, and footprints. To do so, please go to https://help.yahoo.com/kb/new-mail-for-desktop/sln27197.html
Also, please make sure to update your browser and if the problem still persists try to access Yahoo Mail in another browser.
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I logged into my yahoo account after a few years and my inbox is empty. How can I retrieve my emails
Here’s an article regarding finding missing emails: https://help.yahoo.com/kb/mail-for-desktop/sln4538.html
You can request a mail restore here: https://help.yahoo.com/kb/SLN2552.html Once the restore is complete you would need to check your Trash folder for the recovered messages.
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I have been using this email for years. Actually 1st account I created, hence most complicated.Issues with receiving mail FIXIT
fix incoming mail issies
When emails aren’t received, there are a few things to check. Please follow the steps here: https://help.yahoo.com/kb/SLN22021.html
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I'm paying $25 per month for hosting/email, *AND* I have to deal with your ads? Sorry, I can deal with ads on other platforms for free.
Don't place ads on business email that I'm paying for.
Hi there,
To have this investigated and reviewed on the hosting end you would need to contact our Small Business team directly here: https://smallbusiness.yahoo.com/
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My Yahoo Mail has stopped downloading attachments.
I will switch to another mail service if not corrected immediately. This is ********. YOU ARE WASTING MY TIME
I’m sorry that you are experiencing this issue. Can you please access https://help.yahoo.com/kb/new-mail-for-desktop and open a ticket with one of our mail agents to get this issue resolved for you?
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too slow when openning the mailbox and too slow of upload the attachment!!
Dear Yahoo Technical Team,
It used to be too slow when openning the mailbox and too slow of upload the attachment!!
Can't just be smooth of using this mailbox, and it's too slow after 5;30 p.m.!
If you still find that the issue is happening, please see this help page for troubleshooting:
https://help.yahoo.com/kb/new-mail/fix-problems-mail-sln28075.html?impressions=true
Thank you!
Mail Support -
What has happened to your Android App? It takes up to two minutes to open, and the time delay has got worse and worse over the last month, o
Fix the Android App please. It takes up to two minutes to open, and has been progressably slowing down for more than a month
Hi there,
We have no reported issues at this time. We do recommend that the app be uninstalled and reinstalled. This should help to re-establish sync.
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add an option to add an email link or basic content to a new event to follow up.
Some emails require some research to get back to the sender. Such an email can be tagged to to do or an event in your scheduler to schedule the calendar to get back to them at a later time
Thank you for the feedback. I will pass this along to our product team for review and future consideration.
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too slow
The new yahoo is too slow and cumbersome!!!!!! How did yahoo foul this up so badly! OMG, I'm ready to find a new email provider
If you still find that the issue is happening, please see this help page for troubleshooting:
https://help.yahoo.com/kb/new-mail/fix-problems-mail-sln28075.html?impressions=true
Thank you!
Mail Support
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