New Mail
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I am married, happily. I continue to receive dating service ads which I'd thought I'd diverted in "settings". These ads = disruptive.
Settings fail in trying to ward off unwanted ads, particularly those not good for an established marriage.
The ads you see on Yahoo help keep our services free of charge. Your ad feedback is important to us, as it helps us identify bad ads and adjust those we show in the future. For more info, please visit our help article: https://help.yahoo.com/kb/manage-preferences-feedback-yahoo-ads-sln25244.html
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problems
My font is so small I can not read anything including folders
We have an article to help! Be sure to check out: https://help.yahoo.com/kb/SLN2937.html?redirect=true
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I had been in hospital so I'm able till now to get back to my contacts but can't find ANYTHING, no emails no contacts all folders EMPTY
I had been in hospital so I'm able till now to get back to my contacts but can't find ANYTHING, no emails no contacts all folders EMPTY, why?
you can not delete my content without my permission.
So, give me back my infoAre your emails and contacts missing? If you haven’t signed in to Yahoo Mail for 12 months or more, your mailbox is considered inactive. An inactive mailbox stops receiving new emails, and all mailbox contents, folders, contacts and settings are permanently deleted.
Yahoo Mail maintains the content of your mailbox as long as it remains active. Sign in to your mailbox at least once every 12 months to keep it active. Content deleted from an inactive mailbox can’t be restored.
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Hyperlinks inside emails
Hyperlinks inside emails are not accessible. This is just a recent problem and I haven’t been able to solve it. Any suggestions would be appreciated?
Hi there! Try clearing your cache and cookies or go to another browser to see if you encounter the same issue.
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help
not being able to get my e mails.can not open.just turns blue circle and not coming up. this is been happening for few weeks now?????????
Hi there, I’m sorry to hear that! We’d like to further investigate this, can you message us directly on Twitter at @YahooCare or on Facebook on our Yahoo Customer Care page?
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Yahoo mail is so slow
Yahoo mail is so so so slow on my computer. I've been using my college email address instead (gmail) because it works so much better. However, now that I am about to graduate I have been using my yahoo email more - but it's just so frustrating how glitchy and slow it is. I really do not want to have to get an entire new email address (I would definitely use gmail if I made a new one) but if this isn't fixed soon I'm not going to have a choice.
Please try clearing cookies, cache, history, and footprints. To do so, please go to https://help.yahoo.com/kb/new-mail-for-desktop/sln27197.html
Also, please make sure to update your browser and if the problem still persists try to access Yahoo Mail in another browser.
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I logged into my yahoo account after a few years and my inbox is empty. How can I retrieve my emails
Here’s an article regarding finding missing emails: https://help.yahoo.com/kb/mail-for-desktop/sln4538.html
You can request a mail restore here: https://help.yahoo.com/kb/SLN2552.html Once the restore is complete you would need to check your Trash folder for the recovered messages.
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I have been using this email for years. Actually 1st account I created, hence most complicated.Issues with receiving mail FIXIT
fix incoming mail issies
When emails aren’t received, there are a few things to check. Please follow the steps here: https://help.yahoo.com/kb/SLN22021.html
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I'm paying $25 per month for hosting/email, *AND* I have to deal with your ads? Sorry, I can deal with ads on other platforms for free.
Don't place ads on business email that I'm paying for.
Hi there,
To have this investigated and reviewed on the hosting end you would need to contact our Small Business team directly here: https://smallbusiness.yahoo.com/
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My Yahoo Mail has stopped downloading attachments.
I will switch to another mail service if not corrected immediately. This is ********. YOU ARE WASTING MY TIME
I’m sorry that you are experiencing this issue. Can you please access https://help.yahoo.com/kb/new-mail-for-desktop and open a ticket with one of our mail agents to get this issue resolved for you?
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too slow when openning the mailbox and too slow of upload the attachment!!
Dear Yahoo Technical Team,
It used to be too slow when openning the mailbox and too slow of upload the attachment!!
Can't just be smooth of using this mailbox, and it's too slow after 5;30 p.m.!
If you still find that the issue is happening, please see this help page for troubleshooting:
https://help.yahoo.com/kb/new-mail/fix-problems-mail-sln28075.html?impressions=true
Thank you!
Mail Support -
What has happened to your Android App? It takes up to two minutes to open, and the time delay has got worse and worse over the last month, o
Fix the Android App please. It takes up to two minutes to open, and has been progressably slowing down for more than a month
Hi there,
We have no reported issues at this time. We do recommend that the app be uninstalled and reinstalled. This should help to re-establish sync.
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add an option to add an email link or basic content to a new event to follow up.
Some emails require some research to get back to the sender. Such an email can be tagged to to do or an event in your scheduler to schedule the calendar to get back to them at a later time
Thank you for the feedback. I will pass this along to our product team for review and future consideration.
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too slow
The new yahoo is too slow and cumbersome!!!!!! How did yahoo foul this up so badly! OMG, I'm ready to find a new email provider
If you still find that the issue is happening, please see this help page for troubleshooting:
https://help.yahoo.com/kb/new-mail/fix-problems-mail-sln28075.html?impressions=true
Thank you!
Mail Support -
Forward emails to another account
I would like to be able to forward all Yahoo emails to another email account. I'm trying to avoid using your pages. You never fix any of your problems and your news feed is filled with tabloids.
In order to forward your emails to another account, click Settings-More Settings-Mailboxes, then click your account, scroll down on the left side menu and add your forwarding email address.
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I have been keeping this mailbox for my kids and sending messages and now all gone!!!
I am so angry. I have been sending messages to this account since my kids were born and I check it and they are all gone!!!
Hi Trey,
I do apologize for the inconvenience. To see if we can recover any lost or deleted emails you would need to submit a mail restore request here: https://help.yahoo.com/kb/SLN2552.html
Yahoo Customer Care
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problem
mailbox problem
Mail box few days works unproperly.
For example I can't delete or transfer messages.
What happened ?????Please try some basic troubleshooting by following the steps in this help article: https://help.yahoo.com/kb/SLN2891.html
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Recent Yahoo Mail update causes problems
Yahoo Update. Recently Yahoo notified me that I need to accept the Yahoo Update. I did so and now my Yahoo Mail is all messed up. Sometimes only about 1/3 of my screen has messages - the bottom 1/3 to 1/2 is totally blank. And sometimes when I click on a message my Yahoo email all goes to the top left of my computer screen where I cannot read it at all. Before the recent update none of this was happening. Now it happens all the time. Please allow me to undo the recent Yahoo update. Thank you.
Have you tried general browser troubleshooting or a different browser? If not, please try these steps to fix this issue: https://help.yahoo.com/kb/sln2891.html
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LOGGING IN/ON
Check on your web site.Soon you may/or become the poorest /worst site in the world.This is because,just logging in your site is like somebody is opening the door to ****.Why should i take 1hr trying to loggin?
Please try some basic troubleshooting by following the steps in this help article: https://help.yahoo.com/kb/SLN2891.html
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