New Mail



Welcome to our Yahoo Mail feedback forum! This is a place for you to help shape the new Yahoo Mail experience. We review the most popular, feasible ideas from this forum to make positive changes to your Yahoo Mail.

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  1. retain deleted emails longer

    Why does email delete after only a couple of weeks? It used to be 3 or 6 months.

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    14 comments  ·  Settings  ·  Flag idea as inappropriate…  ·  Admin →

    By default, both the Trash and Spam folders empty automatically to keep your account tidy. You cannot change the Trash and Spam settings.

    Trash deletion frequency – Trash is deleted after 7 days.
    Spam deletion frequency – Spam is deleted after 30 days.

  2. Give me the option of switching to basic mail like before

    Give me the option of switching to basic mail like before

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    0 comments  ·  Settings  ·  Flag idea as inappropriate…  ·  Admin →
  3. I am unable to stop the desktop notification that happens on my incoming emails. This happens only for one of my yahoo mails

    I use Google Chrome as my browser. I have tried all possible settings to prevent notifications in my browser as well as yahoo email, but I am unable to stop the annoying message that appears as a banner notification with a sound on the top right corner. I have multiple yahoo emails, but this seems to be happening with only one of my emails. How can I stop this? Thanks.

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    0 comments  ·  Settings  ·  Flag idea as inappropriate…  ·  Admin →
  4. how can I delete ( remove ) the disposable email address in my yahoo ?

    how can I delete ( remove ) the disposable email address in my yahoo ?

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    0 comments  ·  Settings  ·  Flag idea as inappropriate…  ·  Admin →
  5. Format

    Let me FORMAT my mail -- type size, margins, boldface, italic, etc.

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    0 comments  ·  Settings  ·  Flag idea as inappropriate…  ·  Admin →

    You should be able to edit your writing when composing by clicking the buttons located on the bottom of the Compose page. If you do not have them, you might be using the Basic version of Yahoo Mail, and you need to click the ‘’Switch to the newest Yahoo Mail’’ link from the top right corner of Yahoo Mail page.

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    1 comment  ·  Settings  ·  Flag idea as inappropriate…  ·  Admin →
  7. Remembering passwords issues

    My phone is linked to my email accounts to protect my email from hackers. My problem is having to change my password too many times, when yahoo is supposed to remember it, since I clicked remember me. Yet it fails to do so. If it says remember me, and a phone number is attached to the account, it should only go to that phone to send the code to gain access to the account. Not have to keep resetting the password.

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    0 comments  ·  Settings  ·  Flag idea as inappropriate…  ·  Admin →
  8. Make it easier for u to get to ur email account.

    Why can't we just go to yahoo.com & bring up our email account?

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    0 comments  ·  Settings  ·  Flag idea as inappropriate…  ·  Admin →
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    0 comments  ·  Settings  ·  Flag idea as inappropriate…  ·  Admin →
  10. how to remove one of my recovery emails when the edit icon is not available?

    I have tried on the mobile app and via browser but I can't remove an email address (no edit icon) that I no longer have access to; hence, no longer appropriate to be in my recovery option. Kindly help

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    0 comments  ·  Settings  ·  Flag idea as inappropriate…  ·  Admin →

    Hi there, I’m sorry to hear that! We’d like to further investigate this, can you message us directly on Twitter at @YahooCare or on Facebook on our Yahoo Customer Care page? In case you do not have a social media account, please contact us at help.yahoo.com

  11. Cannot set up 2 step verification

    Account security page is blank, with errors in console:

    [ybar debug] Nav-hide init triggered ondomcontentloaded
    security?scrumb=HJJboSWlnYg:198 YBAR: YAHOO.i13n.SPACEID is not defined!
    y @ security?scrumb=HJJboSWlnYg:198
    DevTools failed to load SourceMap: Could not load content for https://s.yimg.com/wm/mbr/705988e41ff55ed6a1b3809ff693c55344f014a8/bundle.js.map: HTTP error: status code 403, net::ERRHTTPRESPONSECODEFAILURE

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    0 comments  ·  Settings  ·  Flag idea as inappropriate…  ·  Admin →
  12. When I sign out, the next time I go in, I do NOT even need to sign in. How do I make it sign out so it needs me to put in my password?

    When I sign out, the next time I go in, I do NOT even need to sign in. How do I make it sign out so it needs me to put in my password?

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    0 comments  ·  Settings  ·  Flag idea as inappropriate…  ·  Admin →
  13. Have the option to include original email when reply to.

    Have the option to include original email when reply to.

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    1 comment  ·  Settings  ·  Flag idea as inappropriate…  ·  Admin →
  14. Where are the “help articles”?

    Where are the “help articles”?

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    0 comments  ·  Settings  ·  Flag idea as inappropriate…  ·  Admin →
  15. LOG IN

    WHY CAN i NOT LOG IN TO MY E-MAIL ON A DIFFERENT BROWSER WITH OUT CHANGING MY PASSWORD?

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    0 comments  ·  Settings  ·  Flag idea as inappropriate…  ·  Admin →

    Hi there. If there’s something unusual about your sign in or recent activity, we’ll ask you to go through another verification step after you’ve entered the correct password. This helps protect your account from unauthorized access. You may be prompted to get a verification code on your Yahoo app, recovery phone number, or recovery email address for any of the following reasons:

    Yahoo notices suspicious account activity.
    You’re using an unfamiliar browser or device.
    You’re traveling away from your usual location.
    You sign in while using a VPN or a proxy server.
    You’ve logged in with a private or incognito window.
    There are many attempts to sign in with incorrect passwords.
    The “First time signing in from this device” message appears.
    You’ve cleared your browser history or data cache including cookies.

  16. need forwarding capability back.

    I tried to create a business account to then forward to my already existing yahoo account. This is a let down. Will have to go to Gmail now.

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    0 comments  ·  Settings  ·  Flag idea as inappropriate…  ·  Admin →
  17. Stop adding alternate emails into my Yahoo mail without asking me first.

    Your instructions for removing extra emails does not work. Email alias does not exist. There are emails there that aren't even mine. Please remove all extra emails or give me the means to accomplish this task.

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    0 comments  ·  Settings  ·  Flag idea as inappropriate…  ·  Admin →

    Don’t get locked out of your Yahoo account! It’s important to keep a valid mobile phone number or email address linked to your account in case you ever lose your password, want to switch over to a secure, password-free sign in, need to verify your identity if you sign in from an unfamiliar place, or want to receive notifications of changes made to your account. More info here: https://help.yahoo.com/kb/add-remove-recovery-method-sln2058.html

  18. i cannot change my birthday

    Hello,
    I am trying to setup my birthday such it is setup on 01 Jan 1980.
    Can you please fix this issue?

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    0 comments  ·  Settings  ·  Flag idea as inappropriate…  ·  Admin →

    For security reasons, it isn’t possible to update or change the date of birth listed on your Yahoo account, even if you entered it incorrectly when you first registered your account. You’ll need to open a new account if you’d like your account to reflect your accurate info.

  19. emails goes to the wrong folders due to wrong filter settings

    I have too setup too many filters and I cannot tell which filter cause the email going to wrong folders.

    Can all search in the filers or have a feature to export the filter into the file so that I can figure out which filter is causing the issue?

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    0 comments  ·  Settings  ·  Flag idea as inappropriate…  ·  Admin →
  20. how about letting us BLOCK domain's

    how about letting us BLOCK domain's like "eadmitberry.com" instead of the whole email address of "newletter@eadmitberry.com"

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    1 comment  ·  Settings  ·  Flag idea as inappropriate…  ·  Admin →
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