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417 results found
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Actually have a "Contact Us" or "Customer Support" that actually works. Desperately trying to fix a problem and can't get anyone to help me!
Actually have a "Contact Us" or "Customer Support" that actually works. I'm desperately trying to get help through the Help Site and nothing works. I need someone to help, FAQ lists do not address my problem. I have been trying to get help and contact Yahoo for months with no result and as such, I've had to resort to using your feedback forum. HELP HELP HELP PLEASE!!!!
You can reach out to us via Twitter (@YahooCare) or on Facebook (Yahoo Customer Care page) and send us a private message with the issue you are experiencing and we’ll take a look.
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Android phone picture handling should be corrected
I can't send my Android phone pictures to my yahoo email - no problem with sending to Gmail.
We’d like to look more into this, please send us a DM on Twitter at @YahooCare, containing your Yahoo ID and a screenshot of your experience.
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Yahoo Mail Proxy not properly setting HTTP headers
The Yahoo Mail proxy is not properly setting the 'X Forwarded For IP Address' in the HTTP header. For any web platform that checks that the Client IP Address is equal to the X Forwarded For IP Address as an anti-spoofing measure this will cause issues.
User agent for these requests is:
YahooMailProxy; https://help.yahoo.com/kb/yahoo-mail-proxy-SLN28749.htmlExamples of IP address that X Forwarded For is getting set to:
98.138.219.28 (A-YAHOO-US9)
69.147.93.14 (A-YAHOO-US5)
69.147.93.139 (A-YAHOO-US5)
Which I assume are the Yahoo Mail Proxy servers.It would be great if you could fix this.
We’d like to look more into this, please send us a DM on Twitter at @YahooCare, containing your Yahoo ID and a screenshot of your experience.
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email
Hi,
please yahoo where my old message email? I've use yahoo email from 2000. How to recover it? pleaseAs much as I would like to help you directly, for security concerns, we do not handle account-related information through this forum. You will need to visit help.yahoo.com and click on “Contact us” to get in touch with our specialists. Thank you!
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I don't know why you charged my credit card for Yahoo Mail Pro. I never ordered. I want a refund
Be more honest to people.
Don't charge for services people did not requested.
Like Mail ProSorry to hear about this. You will need to go to help.yahoo.com and click on Contact Us in order to get in touch with one of our representatives.
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Congratulations, Yahoo!/Verizon! I will NOT agree to the new TOS, and will
Congrats, Yahoo! and Verizon! You just lost another user. Your TOS are onerous, and your security STILL sux The User Experience is ******, too.. Having to clean up huge mess because YOU leaked MY data. What's to like? Moving to Microsoft....
We take your concerns seriously, so we have a dedicated team to address this type of inquiry. Use the steps below to contact a specialist directly.
1. Go to our Privacy Policy at https://policies.oath.com/ie/en/oath/privacy/index.html
2. Click Privacy Centre on the left.
3. Scroll down to the bottom and click the feedback form. -
gmail integration is not working
When I try to add a gmail mailbox, I get yahoo mail copied into it rather than my gmail messages. It's been going on for a couple of days.
We’d like to look more into this, please send us a DM on Twitter at @YahooCare, containing your Yahoo ID and a screenshot of your experience.
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Lack of Support
I recently went through the process of adding Secure Keys. Upon completion I was no longer able to send email. The support Rep insisted I purchase a support package in order for them to help me to the tune of $19/mo. My husband and I had to diagnose and fix the issue ourselves. I'm disgusted that Yahoo has come down to the level of holding people ******* trying to get them to purchase your products in exchange for product help. If you don't want to support and retain your customers, there are a dozen others that will.
Hello there. Could you contact us on Twitter at @YahooCare, in a direct message to tell us the number you called? It does not sound like you called our phone support team.
Thank you!
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SharePoint emails being blocked
The organization I work with uses SharePoint to make our departments' files available to other people within the organization. These are often people outside of the organization. Recently yahoo accounts have not been able to receive the invitation emails, negatively impacting our department's ability to collaborate with outside partners. Please see to it that this no longer occurs.
Thank you!
We’re sorry to hear about that! The issue you’re describing seems like something our Postmaster team can assist you with, please reach out to them at https://help.yahoo.com/kb/postmaster, through the ‘’Complaint feedback loop’’ or ‘’Contact us’’.
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two accounts.. one active, one deleted
I had two yahoo accounts... I deleted one but have forgotten the password to the one I kept. I no longer have the phone number associated with the account. When I use the recovery email, it brings up the account I CLOSED. I can not access my personal account. I can not recover my password. what can I do?
As much as I would like to help you directly, for security concerns, we do not handle account-related information through this forum. If you have not set up any recovery information, the only option will be to contact our Customer Support Team. You can call directly for help at 800-300-8514.
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After inactivity, mailbox shows off line.. Mail list shows, but unable to open email. .Goes on clock forever..
Fix email to work properly.. SHouldn't go offline, and should be able to select, open emails..
We’d like to look more into this, please send us a DM on Twitter at @YahooCare, containing your Yahoo ID and a screenshot of your experience.
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What happened to Inbox ?...I don't just want the unread..I want to se the read & unread
What happened to Inbox ?...I don't just want the unread..I want to se the read & unread
We’d like to look more into this, please send us a DM on Twitter at @YahooCare, containing your Yahoo ID and a screenshot of your experience.
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i added all my mail accounts to be accessable from main account
I added all of my sub mail accounts to the main yesterday in chrome browser today im in Edge and its asking me to add each account in ..this should not be browser or even machine specific ...t should be account specific I should be allowed to access all my mail accounts from my main anywhere on the planet no mater what device I use.
We’d like to look more into this, please send us a DM on Twitter at @YahooCare, containing your Yahoo ID and a screenshot of your experience.
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There is no way to contact yahoo with issues unless you pay. Kinda BS
My email was hacked and i am getting over 100 emails every 10 minutes and there is NO WAY to contact anyone. I sent an email but with over 1200 emails every flippin hour, there is no way I am going to see if they even by chance write me back. This has been my email for 10 years and all my business contacts, bank accounts, store loyalty accounts, doctors, EVERYTHING is linked to it!!! If I do have to switch emails, you bet Im not sticking to yahoo. I shouldnt have to pay for support. Every one else has…
All of the available help options will be on our help pages through the “Contact Us” link on the left: http://help.yahoo.com
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Let me email the help desk
I hate the forum stuff and I don't want to have to call someone, let me just send and email to the help desk.
All our available help options are though the contact us form on the help pages (help.yahoo.com )
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unread email count is incorrect
There needs to be a way to remove "ghost" emails.
- My inbox shows an unread email count of 1
- I click the "unread" folder - nothing is displayed.
- The number of unread emails remains at 1
I cannot receive emails locally because of a count mismatch.If I was able to clear the counter or if I had an obvious way to request assistance to do this then I could clear the problem myself rather than spending hours trying to work out the best way to ask for help.
We’d like to look more into this, please send us a DM on Twitter at @YahooCare, containing your Yahoo ID and a screenshot of your experience.
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you have succeeded in making my business email account inaccessable AGAIN!
With the update today 5/7/2019 I am no longer able to find my business email address. THIS is the address that I PAY for! This is probably the 5th time in the last 18 months that this has happened. I haven't moved my hosting and email prior to this, but this is the last straw.
I was signed into my business account and switched to the tab in Firefox where I was working. When I clicked on a message to read it, the page refreshed and instead of being able to switch from my personal to my business account, only…
We cannot help with Small Business inquiries here, that team has their own support systems and community which you can find here: https://smallbusiness.yahoo.com/
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You need customer support for technical assistance with handling emails. I have a question that doesn't appear in any FAQ's.
There is NO WAY to get an answer for a technical support question if it doesn't happen to appear in your small handful of FAQ's. You NEED a live person chat or voice-in-person call option to serve your customers. Perhaps there's a reason Yahoo is failing as a forum... What a shameful lack of service... Tsk, tsk!!!!
To get in touch with our support team, you can go to help.yahoo.com and click ‘’Contact us’’ or reach out on Twitter at @YahooCare.
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Poor support in Yahoo Pro. none of your help articles have the answer, provided topics don't include my problem,and I can't find a method of
Poor support in Yahoo Pro. none of your help articles have the answer, provided topics don't include my problem, and I can't find any method of contacting with a human to get help for my problem. But I'm paying for Yahoo Pro. Time to start using Gmail as my main provider.
Thank you for contacting us and we are sorry for any inconvenience.
You can visit https://help.yahoo.com and click on “Contact us” to get in touch with our specialists.
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CAN'T ACCESS YAHOO DISPOSABLE EMAILS in Windows 10 (8/17/2019)
Just switched to Windows 10.
CAN'T access "DISPOSABLE EMAIL ADDRESS EMAILS".
Apparently Yahoo is aware and is doing diddly about it !!!
I tried logging into yahoo email as one of my disposable accounts, and it wouldn't recognize it.
Already spent 4-5 cumulative hours hunting the inet for fixes/backdoors, but found nothing.
Anyone have a fix??? Please!
We’d like to look more into this, please send us a DM on Twitter at @YahooCare, containing your Yahoo ID and a screenshot of your experience.
- Don't see your idea?