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New Mail



Welcome to our Yahoo Mail feedback forum! This is a place for you to provide feedback on Desktop for Yahoo Mail. 
We review the most popular, feasible ideas from this forum.


**Please do NOT post about the newly designed Yahoo Desktop. It will be deleted. Instead post it here: https://yahoo.uservoice.com/forums/962180-new-yahoo-mail


**Please do NOT post about Account, Password, or Login Issues here. It will be deleted. Please contact our Customer Care team at help.yahoo.com

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955 results found

  1. I don't have a cell phone how can I create a new email address without a cell number

    How can I create a new email address without a cell number. I don't have a cell phone, I don't want a cell.

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    0 comments  ·  Other  ·  Admin →
    Responded  ·  Product Support responded

    We understand that this must be frustrating for you!

    In the current version of Yahoo, you are required to provide a mobile phone number in the registration process.

    We apologize for the inconvenience, but Yahoo is just doing its best to protect your online safety. It’s extremely important to have updated information should you ever need to change your account settings, reset your password or contact customer support.

  2. when i log in i am taken to yahoo news not my mail, then i have to click on mail

    when I log in using mail.yahoo.com I am taken to yahoo news not my mail, then i have to click on mail.

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    0 comments  ·  Other  ·  Admin →
    Responded  ·  Product Support responded

    If you still find that the issue is happening, please see this help page for troubleshooting:

    help.yahoo.com/kb/sln2891.html

  3. My Yahoo Pro Mail offers "always on email support" How do I use this? what is the email address for support

    How do I use the "always on email support? I tried to vote on a previous request but could not.

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    1 comment  ·  Other  ·  Admin →
    Responded  ·  Product Support responded

    You should be able to contact our support team by going to help.yahoo.com and click ‘’Contact us’’ from the left side menu.

  4. reappearing emails that I have blocked,and deleted

    I keep getting e-mails that I have blocked as spam,and set them to be deleted, appearing back in my inbox as new mail. How do I get these to stay blocked,and deleted,so they don't reappear?

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    2 comments  ·  Other  ·  Admin →
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    1 comment  ·  Other  ·  Admin →
    Responded  ·  Product Support responded

    You can disable the security check via Yahoo Mail app > Settings > Security > toggle “App unlock”.

  6. YESTERDAY NIGHT I RECIEVED A NOTIFICATION FROM A PERSON ABOUT ACCOUNT TERMINATION ON BEHALVE YAHOO: *******@****.co.id

    GIVE MORE SECURITY FOR THE YAHOO USERS FROM PEOPLE THAT WANTS TO GET ACCESS TO OUR ACCOUNT CONTACTS. BE AWARE WHOM ARE THEY, PLEASE

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    0 comments  ·  Other  ·  Admin →
  7. PAPERLESS PRESS

    iNCLUDE GET WELL DESIGNS. UPDATE SEASONAL DESIGNS SOONER. MY CURRENT PROBLEM IS THAT IT'S THANKSGIVING IN TWO DAYS AND MY STATIONERY HASN'T BEEN UPDATED FOR FALL, HALLOWEEN, OR THANKSGIVING. SEASONAL IS STILL SHOWING SUMMER AND BACK TO SCHOOL. iT'S 35 DEGREES OUT...WE'RE WAY PAST SUMMER!

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    0 comments  ·  Other  ·  Admin →
    Responded  ·  Product Support responded

    For the latest stationery themes, you’ll want to switch to New Mail.

    Thanks!
    Mail Support

  8. Please provide an option to disable the "Most Popular Videos" screen on an empty inbox

    When my inbox is empty the "most popular videos" screen comes up in the new Yahoo email. It's so annoying! Please provide a way to disable this in settings. I've seen other comments along this same line and the comments section for these suggestions is closed. That's not fair, either! As you roll out the new Yahoo email, there needs to be a way to comment on others' suggestions. I really hate the Videos screen. Thanks for reading.

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    0 comments  ·  Other  ·  Admin →
  9. sort sender

    Sorting by sender still not working despite following Yahoo advice re Conversations. I don't like conversation view so have never used it. However, when unable to sort by sender (ie it seems to link a couple together but then you scroll down and the same sender keeps appearing further down the list, so it's not really sorted), I followed the advice and turned it on then off but the sort still doesn't work. Is this something that the Mail Support team know about and are working on or is it never going to be fixed?

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    1 comment  ·  Other  ·  Admin →
    Responded  ·  Product Support responded

    Once you’ve disabled Conversations and are viewing a folder or list of emails in Yahoo Mail:

    Click Sort by date (which appears as the default sort method).
    Click Sender.
    Scroll through your sorted messages – they’ll automatically appear as you scroll down the list.
    Your messages will be sorted alphabetically in ascending order – senders beginning with a number or symbol appear before those that start with A-Z.

    Good to know: Your senders are sorted by their name in the emails they send you, not how their name appears in your Contacts list.

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    1 comment  ·  Other  ·  Admin →
  11. How can I get directly to my email when I login and not go to the Yahoo page

    How can I get directly to my email when I login and not go to the Yahoo page. This driving me crazy

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    0 comments  ·  Other  ·  Admin →
    Responded  ·  Product Support responded

    To access your mailbox directly, type mail.yahoo.com in your browser and make sure to check the ‘’stay signed in’’ box. You can then save the page as a bookmark.

  12. Spam

    Yahoo should be able to automatically keep spam away when it has already been put into the spam box after being put in there & deleted. I have to clean out my regular e-mail on a daily basis of spam that seems to be able to seep through to my regular mailings that is legitimate. Then I go over to my spam file & have to keep deleting the same ones over & over, day in & day out. Please try to help eliminate the constant deletions of the ones I've already deleted. Help by ciphering out the ones that…

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    10 comments  ·  Other  ·  Admin →
  13. Since you are internet email, you should be able to delete an email from any device, and thaat should delete that email from all devices

    Try to make Yahoo email, more like internet email. I had Yahoo on 3 devices, but got sick and tired of deleting SPAM email on all 3 devices. Why is yahoo email doesn't act like internet email, is pushing me over to gmail.

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    1 comment  ·  Other  ·  Admin →
    Responded  ·  Product Support responded

    You might want to set your accounts to use IMAP server settings, it allows 2-way syncing, which means everything you do remotely is reflected in your Yahoo Mail account no matter where or how you access it. Here are the settings you’ll need to configure your mail client or app: https://help.yahoo.com/kb/sln4075.html

  14. Unread / bug

    After opening an Unread message, the menu shows only 'Mark as read'...but by then it's supposed to be 'Mark as unread', otherwise can be hazard and user think the email is still Unread and forget an important email. Thanks.

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    0 comments  ·  Other  ·  Admin →
  15. Each and every time I log into Yahoo I'm faced with the "Prove you are not a robot" game, then I have to enter an account key. Why is this ?

    Each and every time I log into Yahoo I'm faced with the "Prove you are not a robot" game, then I have to enter an account key. Why is this so ???

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    2 comments  ·  Other  ·  Admin →
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    0 comments  ·  Other  ·  Admin →
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    0 comments  ·  Other  ·  Admin →
  18. Stop changing fonts and size after email is typed

    Another ****** thing with your new email. Why does the font size and type change after I type an email? It didn't do this before your new upgrade. We change it for a reason. Why do you make it small and another font from what we set up? If I put in a quote from somewhere else that is in a different font, it comes out the same font as what YOU change the entire email to after the email is sent and this defeats the purpose. LEAVE THE EMAILS THE WAY WE SET THEM UP. When we check them…

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    0 comments  ·  Other  ·  Admin →
    Responded  ·  Product Support responded

    Please make sure to add a default sending font in Yahoo Mail, by going to Settings-More Settings-Writing email.

  19. Your icons......

    I want the delete icon back on each email. It also does not show if I have replied. I also want to be able to "star" each email to remind myself to return to it. Bring back those things that I used and no longer have.

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    0 comments  ·  Other  ·  Admin →
    Responded  ·  Product Support responded

    These options are available in the new version of Yahoo Mail. The delete icon appears as you hover over your emails, and the star icon is grayed out and it becomes golden as you click it.

  20. How can I sync all three of my email addresses to update immediately

    How can I sync all three of my email addresses to update immediately instead of one address updating immediate and the other two email addresses every 2 hour hour or more. How can they all be synced?

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    0 comments  ·  Other  ·  Admin →
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