New Mail
939 results found
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Where did my logout go and why?!!!!!
Where did my logout go, and why!?????
Why can't I change my password?If you still find that the issue is happening, please see this help page for troubleshooting:
https://help.yahoo.com/kb/new-mail/fix-problems-mail-sln28075.html?impressions=true
Thank you!
Mail Support -
The proper way to handle SPAM is to allow users to setup rules
The proper way to handle SPAM is to allow users to setup rules which can be modified based on user preferences. You current rules seemed to have been written by someone who obviously does not know how to use email systems.
When you mark emails as Spam/Not Spam, that essentially teaches our system what “rules” you want it to follow. Check out this article for more info on why emails gets filtered as spam:
https://forums.yahoo.net/t5/Tips-and-tricks/Why-did-email-go-to-spam/m-p/545606#M12
Thank you!
Mail Support -
how can i stop promonational email
how can i stop promonational email
You can unsubscribe from these emails, here’s how: https://help.yahoo.com/kb/sln5154.html
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Is anyone listening?
I see all of these complaints and requests but I am not seeing any progress or update in the new system. Maybe it is taking long to code and fix everything but can we at least get some information on how things are coming along? We are in the dark and I just want to know if someone is actually listening.
Thank you.
We do take time to address user feedback as the situation permits. Some features can’t be added just now and others may be in the works. We do our best to balance what our users want with what the system needs.
If you ever feel like Mail isn’t working quite right, reach out to us through our Help pages or Forums:
https://help.yahoo.com
https://forums.yahoo.netThank you!
Mail Support -
huge SECURITY BREACH by Verizon for all Yahoomail users
I just figured out, that yahoomail. withOUT my permission, has been auto/saving all my DOCUMENTS. and there is no option to disable that auto/save. HUGE exposure. If I want to save a document, I do on my own drives and discs. Yahoo mail is so damned hackable and loaded with spammers worst in the email industry,. there has to be a new option so we can DISable auto saving a document. that's illegal, dangerous shame on Verizon
Yahoo Mail has a Documents view that organized all received documents in a single page for easier access. If you don’t want a document to show up in the search results, just go to the email(s) containing the attachment and delete it.
Thank you!
Mail Support -
i have had a yahoo account since the 1990's & have been tricked into a setting i don't like; new, classical. I would like the old.
The old one has better colors, it has lots of emoji, paperless stationary and the color themes are more soothing to the eyes. I would like to switch to that account that i have had for a long time. Is there anyway i can revert what happened 8/30/18? Thanks!
You can follow the steps here to switch back to the previous version of Mail.
https://help.yahoo.com/kb/sln15936.html
Thank you!
Mail Support -
blocked images and seeking permission to show
I have a problem with the blocked images (seeking permission to view) as the ONLY time i get this message is when there is a C.O.P.S. (Concerns of Police Survivors) email/event or anything in support of the Police in general. This worries me. I do not like having to give my consent to be shown an image of a black flag with a thin blue line. It almost gives me the feeling that you guys do not appreciate law enforcement officers and the sacrifices they make daily. Surely I am misreading this whole situation and these are not the only…
If you still find that the issue is happening, please see this help page for troubleshooting:
https://help.yahoo.com/kb/new-mail/fix-problems-mail-sln28075.html?impressions=true
You may also want to reach out to your ISP to see if they are blocking one of our image servers.
Thank you!
Mail Support -
deleted notes
I deleted a note or more from my phone and it is thru yahoo as well. It is gone!!! How can I retrieve it!!???? I deleted it last night by mistake and realized it was very important info. I need to get it back and I was not clicked on the icloud backup!!! Help Please!!!
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GOT AN EMAIL IN SPAM STATING THAT MY REQUEST FOR DELETING YAHOO ACCOUNT WILL ACTIVATE WITHIN AN HOUR FROM OPENING THAT SPAM EMAIL help
I DID NOT REQUEST DELETION OF MY YAHOO ACCOUNT SO WHY DID I GET THE EMAIL STATING THE ABOVE THAT IT WILL DELETE WITHIN AN HOUR... I NEED HELP WITH THIS. I DO NOT WANT MY YAHOO ACCOUNT TO BE DELETED. PLEASE ADVISE AT ONCE WHAT TO DO ABOUT THIS. I STILL HAVE THE EMAIL THAT I RECEIVED IF YOU NEED TO SEE IT.
These emails are totally fake. They were sent by hackers to try and get your account information. You can just delete them. If you submitted any information to them, make sure you secure your account.
https://help.yahoo.com/kb/SLN3516.html
Thank you!
Mail Support -
Please revert my time sent to Pacific time. You have my email time stamp set at Eastern Time and I am in CA.
Please revert my time sent to Pacific time. You have my email time stamp set at Eastern Time and I am in CA
The timestamp on an email is typically determined by the computer’s internal clock or the location of your IP address. Check the location settings in Mail to make sure the correct timezone is selected.
In New Mail, go to “More Options” and then to the “Viewing email” section.
Thank you!
Mail Support -
My account has been hacked. Help block this offender.
Hacked - block the offender
Hi there,
Please review following help article for help on recognizing and securing a hacked account.
https://help.yahoo.com/kb/new-mail-for-desktop/sln2090.htmlThanks,
Mail Admin -
Get rid of the "Robot" Captcha please!
There's got to be a better way to do this than require me to play this game every time I log on.
The Captcha code requirement typically pops up after an incorrect password has been used too many times. If you see it pop up every time you sign in regardless, try these troubleshooting steps to fix the issue:
Thank you!
Mail Support -
I CONTINUALLY keep blocking email senders and CONTINUALLY keep getting more from them. Is that 'block senders' just a ruse?
I CONTINUALLY keep blocking email senders and CONTINUALLY KEEP GETTING MORE FROM THEM. Is the 'block senders' just a Ruse? Am about to delete my yahoo account for this reason. Don't know where they are coming from, but I'm tired of 20-50 emails a day from the same people I keep blocking!!!
Our Spam filters override any filters on the account, so if something is deemed to be Spam, it will ignore blocked addresses/filters on the account and go there instead.
Thank you!
Mail Support -
I would like to talk to a real live person about my account!! As soon as possible!
I need to get a call from a live person please... I having problems with my account
If this issue persists, reach out to us through our Help pages or Forums:
https://help.yahoo.com
https://forums.yahoo.netThank you!
Mail Support -
junk mail generated
Junk mail Yahoo is the cause of the excessive amount of junk mail they are selling on my details to these companies in the USA, if you unsubscribe the email becomes a self multiplying virus or even if you use the yahoo tools to block junk emails again there is something in the software that just multiplys
If you’re getting Spam email in your Inbox, then you’ll want to keep marking them as Spam and possibly review our post on the subject:
Thank you!
Mail Support -
STOP blocking ICANN contact verification notices from Tucows!
Either Tucows RSP fails to send notices (seems unlikely) or Yahoo blocks them. This has caused me countless domain suspensions. It makes me wonder if this is possibly an illegal anti-competitive practice under FTC laws. If you cannot get your emails from RSP, you cannot verify contact info on your domain registrations.
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not able to send text or mms messages from my samsung s7 it worked april 27 2017 but no longer is yahoo email accepting in my inbox is
please address this issue, create a patch or have a tech support person fix this please.
If you’re not getting text messages sent to your Yahoo Mail, check to see if the senders are getting any error messages and then consult the phone carrier if needed.
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Why are our 'sent' emails not kept?? I just sent an email I wanted a copy of and my 'sent' box was empty. How can i recover this email?
Why are our 'sent' emails not kept?? I just sent an email I wanted a copy of and my 'sent' box was empty. How can i recover this email?
All sent emails have a copy placed in the Sent folder. If you still find that the issue is happening, please see this help page for troubleshooting:
https://help.yahoo.com/kb/new-mail/fix-problems-mail-sln28075.html?impressions=true
If this issue still persists, reach out to us through our Help pages or Forums:
https://help.yahoo.com
https://forums.yahoo.netThank you!
Mail Support -
with the change i suddenly have tons of scam coming in 3 at a time and yet my reminder from a rescue site i ASKED for is not getting to me .
any ideas how to change this ??
If you’re getting a lot of Spam to your Inbox, check out our post on the subject:
If it’s all going to the Spam folder, then that’s expected. You’ll want to check with the sender to see if they are getting an error message when sending to you. If so, they will want to check with our Postmaster team to resolve it.
It’s always a good idea to double-check your mailbox settings to be sure they aren’t set to block or filter the address.
Thank you!
Mail Support -
I cannot switch back to Classic Yahoo! email using the link. Please fix this problem
Provide a legitimate link to switch back to Classic Yahoo! Mail. I followed your instructions and filled out the form. However, the button at the bottom doesn't work for me. Please fix this glitch so I can return to Classic Mail.
If you still find that the issue is happening, please see this help page for troubleshooting:
https://help.yahoo.com/kb/new-mail/fix-problems-mail-sln28075.html?impressions=true
Thank you!
Mail Support
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