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New Mail



Welcome to our Yahoo Mail feedback forum! This is a place for you to provide feedback on Desktop for Yahoo Mail. 
We review the most popular, feasible ideas from this forum.


**Please do NOT post about the newly designed Yahoo Desktop. It will be deleted. Instead post it here: https://yahoo.uservoice.com/forums/962180-new-yahoo-mail


**Please do NOT post about Account, Password, or Login Issues here. It will be deleted. Please contact our Customer Care team at help.yahoo.com

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952 results found

  1. Have not been getting google emails in the connected mail box for several days

    I have not been recieving new emails for several days in my connected gmail inbox. If I try signing into that account again it doesn't change anything.

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    0 comments  ·  Other  ·  Admin →
    Responded  ·  Product Support responded

    If you still find that the issue is happening, please reach out to our team via twitter @YahooCare

    Thank you!
    Mail Support

  2. People views

    I desperately need a view that only lets me see emails from my contacts. I am overwhelmed with shopping and political emails - I need the OPPOSITE of the coupons/shopping view! I keep missing emails from people I know. Thanks.

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    0 comments  ·  Other  ·  Admin →
  3. My phone number does not have text ability, and this is the only place I can let you know that giving you my number won't be useful.

    Always asking for my number; giving my number won't do you or me any good since I don't receive text.

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    1 comment  ·  Other  ·  Admin →
    Responded  ·  Product Support responded

    Hi there!

    A member of our customer service team would be happy to help you resolve this, please visit help.yahoo.com or forums.yahoo.net for further assistance.

    Regards,
    Mail Support

  4. Tried following your instructions to switch back to classic mail, as another respondant said: your instruction do NOT work.

    Drop this new email version. It is sluggish, cumbersome, and many of the features from the Classic Mail don't work with the new email. A,so: under Settings there is no category to return to Classic Mail. Very disappointed in your lack of testing of the new email and for your poor customer service.

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    22 comments  ·  Other  ·  Admin →

    Hi there,

    This help page explains how to switch back:

    help.yahoo.com/kb/switch-back-previous-vers..

    Please be sure you click on the settings wheel in Mail, not in Help. We have found that some users are trying to make the change to switchback to classic Mail in help.yahoo.com rather than in Mail.yahoo.com. You will not find the option to switchback in Help. You will find it in Mail.

    Thank you!
    Mail Support

  5. I just recovered an old account successfully, but I cant get into mail or recieve mail, I am told the account dosent exsist. HELP!!!

    I just recovered an old account successfully, but I cant get into mail or recieve mail, I am told the account dosent exsist. HELP!!!

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    0 comments  ·  Other  ·  Admin →
    Responded  ·  Product Support responded

    Hi there!

    A member of our customer service team would be happy to help you resolve this, please visit help.yahoo.com or forums.yahoo.net for further assistance.

    Regards,
    Mail Support

  6. Problem in sign in with sms code using code 0

    Hello
    I have a problem using sms code.
    Every day when I sign in to my yahoo account, I request sign in code using sms. At first time I receive code 0 from a number phone including +30 or +33 Pre-Number.
    I think your website is hacked or it has problem.
    I'm looking for hearing back from you.
    Best Regards,
    M.Adelnia

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    0 comments  ·  Other  ·  Admin →
    Responded  ·  Product Support responded

    Hi there!

    A member of our customer service team would be happy to help you resolve this, please visit help.yahoo.com or forums.yahoo.net for further assistance.

    Regards,
    Mail Support

  7. I want to know why emails (from trusted contacts) are showing on my Macbook (2018) but not appearing in my inbox on my phone (Yahoo mail app

    I want to know why emails (from trusted contacts) are showing in the inbox on my Macbook (2018) but not appearing in my inbox on my phone (Yahoo mail app on iPhone 6s). I am missing several important emails and this is totally unacceptable even for Yahoo.

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    0 comments  ·  Other  ·  Admin →
    Responded  ·  Product Support responded

    Hi there!

    A member of our customer service team would be happy to help you resolve this, please visit help.yahoo.com or forums.yahoo.net for further assistance.

    Regards,
    Mail Support

  8. We're glad you're here

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    0 comments  ·  Other  ·  Admin →
    Responded  ·  Product Support responded

    Hi there!

    A member of our customer service team would be happy to help you resolve this, please visit help.yahoo.com or forums.yahoo.net for further assistance.

    Regards,
    Mail Support

  9. We're glad you're here

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    0 comments  ·  Other  ·  Admin →
    Responded  ·  Product Support responded

    Hi there!

    A member of our customer service team would be happy to help you resolve this, please visit help.yahoo.com or forums.yahoo.net for further assistance.

    Regards,
    Mail Support

  10. emails on desktop

    I can not get emails on the desktop but they show on my app on my phone. HOW can I fix this...I can not work without current emails. 1 of my emails work fine but the other won't

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    0 comments  ·  Other  ·  Admin →
    Responded  ·  Product Support responded

    Hi there!

    A member of our customer service team would be happy to help you resolve this, please visit help.yahoo.com or forums.yahoo.net for further assistance.

    Regards,
    Mail Support

  11. Hi Where is the support and help link or menu on the email??? someone is using my email to ti order online!!!! please help!

    Hi Where is the support and help link or menu on the email??? someone is using my email to ti order online!!!! please help!

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    0 comments  ·  Other  ·  Admin →
    Responded  ·  Product Support responded

    Hi there!

    A member of our customer service team would be happy to help you resolve this, please visit help.yahoo.com or forums.yahoo.net for further assistance.

    Regards,
    Mail Support

  12. Hello. Kindly allow the ability to sync work based emails into Yahoo inbox just like its possible with Gmail etc.

    Hello. Kindly allow the ability to sync work based emails into Yahoo inbox just like its possible with Gmail etc.

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    0 comments  ·  Other  ·  Admin →
    Responded  ·  Product Support responded

    Hi there!

    A member of our customer service team would be happy to help you resolve this, please visit help.yahoo.com or forums.yahoo.net for further assistance.

    Regards,
    Mail Support

  13. I want to switch back to old mail, new mail is too big of a headache!!

    Switch back to old mail new mail is very aggravating!!

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    1 comment  ·  Other  ·  Admin →
  14. archive does not work

    archive does not work. Whether I have 10,000 or 100,000 or 250,000 emails and I want to archive them - archive should work.

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    2 comments  ·  Other  ·  Admin →
  15. We're glad you're here

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    0 comments  ·  Other  ·  Admin →
    Responded  ·  Product Support responded

    Hi there!

    A member of our customer service team would be happy to help you resolve this, please visit help.yahoo.com or forums.yahoo.net for further assistance.

    Regards,
    Mail Support

  16. login

    I am having to login every time I switch on my PC, even though I check the "keep me signed in" box. Will switch to gmail if you can't sort this problem.

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    0 comments  ·  Other  ·  Admin →
    Responded  ·  Product Support responded

    Hi there!

    A member of our customer service team would be happy to help you resolve this, please visit help.yahoo.com or forums.yahoo.net for further assistance.

    Regards,
    Mail Support

  17. make it easier to get back into your email.

    make it easier to get back into your old email!

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    0 comments  ·  Other  ·  Admin →
    Responded  ·  Product Support responded

    Hi there!

    A member of our customer service team would be happy to help you resolve this, please visit help.yahoo.com or forums.yahoo.net for further assistance.

    Regards,
    Mail Support

  18. We're glad you're here

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    Responded  ·  0 comments  ·  Other  ·  Admin →
  19. To: Yahoo! Inc. Jan 9 at 5:44 PM I want my previous Yahoo mail please, please, please. The type is to small

    Lee M**t <l*****@yahoo.com>
    To:
    Yahoo! Inc.

    Jan 9 at 5:44 PM

    I want my previous Yahoo mail please, please, please. The type is to small to read on my lap top. I have yet find the up or down arrow to go to previous email. When I open a email I want to see a full page. Please go back to the old email.

    Lee Mundt

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    1 comment  ·  Other  ·  Admin →
  20. Yahoo email is not working on iphone

    Yahoo email has stopped working properly with iphone. New mail shows up sporadically on iphone, if at all. I have uninstalled and re-installed to no avail. Also, when the email was updating, all mail from 2017 would disappear and then attempt to reload. IT is a disaster. Please fix this issue.

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    3 comments  ·  Other  ·  Admin →
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