New Mail
Here are some guidelines for using this forum:
- Please search and vote before posting! If your idea (or an idea very similar to yours) has already been posted, please vote for it. Duplicated ideas may be moved.
- This forum is for feedback and ideas only. Unfortunately, we cannot provide support here. For support, please visit our help site.
- For password or sign-in feedback or suggestions, click here.
- Please do not post personal information (such as email addresses, phone numbers or names) on the forum.
The Yahoo product feedback forum requires a valid Yahoo ID and password. If you do not have a Yahoo ID or the password to your Yahoo ID, please sign-up for a new account.
If you have a valid Yahoo ID and password, follow these steps if you would like to remove your posts, comments, votes, and/or profile from the Yahoo product feedback forum.
-
IMAP
Trying to add a mailbox for my domain address, and the only way to add "Others" is to use the phone app. I installed it, but the phone app doesn't work. I spent an hour with our webhost, and the they never even receive anything from my IP. It looks like the feature is not properly implemented. I'm using proper credentials, but the app just hangs there "waiting for a response from the server." It actually never sent a request.
If you prefer to continue accessing your Yahoo email on your current third-party email application, including the default email application on your mobile phone, please see details below on how to ensure it’s syncing with the latest secure sign-in method: https://help.yahoo.com/kb/securely-access-yahoo-mail-sln27791.html
-
I receive a lot of **** spam which I do not appreciate and want Yahoo to stop this from happening.
Please filter **** spam and prevent it from being distributed to people who do not want to receive this content without their permission.
Getting unwanted emails or spam is frustrating. While most spam should be caught by our spam filters, occasionally some can slip through. If that does happen it’s very important to mark the email as spam. It lets our system learn that messages from a specific place are not good and helps us make Yahoo Mail even better at recognizing future spam emails. Here’s more info: https://help.yahoo.com/kb/manage-spam-mailing-lists-yahoo-mail-sln28056.html
-
STOP BLOCKING EMAIL FROM GETTR.COM, THOUSANDS ON YAHOO HAVE SAME COMPLAINT!
STOP BLOCKING EMAIL FROM GETTR.COM, THOUSANDS ON YAHOO HAVE SAME COMPLAINT!
JUST BECAUSE YOU HAVE JOINED THE CCP DOES NOT MEAN WE AGREE.Not getting the emails you expect is frustrating, especially when you are waiting for an important email. Use the steps below to quickly identify the reason behind this and if there’s an issue with your account or the sender’s account that’s preventing the messages from arriving: https://help.yahoo.com/kb/emails-received-yahoo-mail-sln28074.html
-
i can't find any of my emails: why?
what has happened to my emails? inbox/sent...all of them! my yahoo is blank!
It’s frustrating when you can’t find the email you’re looking for in your inbox. Here are the primary reasons why your email might be hard to find and suggestions on how to handle each: https://help.yahoo.com/kb/find-missing-emails-yahoo-mail-sln4538.html
-
I am not getting any incoming emails from ziprecruiter. Can you fix this please?
I am not getting any incoming emails from zip recruiter. Can you fix this please?
Not getting the emails you expect is frustrating, especially when you are waiting for an important email. Use the steps below to quickly identify the reason behind this and if there’s an issue with your account or the sender’s account that’s preventing the messages from arriving: https://help.yahoo.com/kb/emails-received-yahoo-mail-sln28074.html
-
ALL OF MY EMAILS DISAPPEARED. 20 years worth of emails suddenly vanished! I log in and use my account every single day. PLEASE RESTORE!
ALL OF MY EMAILS DISAPPEARED. 20 years worth of emails suddenly vanished! I log in and use my account every single day. Yesterday all of my emails - from the past 20 years - were all suddenly gone from both of my accounts! I use these email accounts every single day! PLEASE RESTORE MY EMAILS!
Here’s an article regarding finding missing emails: https://help.yahoo.com/kb/mail-for-desktop/sln4538.html
You can request a mail restore here: https://help.yahoo.com/kb/SLN2552.html Once the restore is complete you would need to check your Trash folder for the recovered messages.
-
I need help! I can't recover my old account.
I cannot sign in to my old account as i get the message "This account has been deactivated due to inactivity, but we would love to welcome you back! Click ‘Sign up’ below to create your new account.", but when i sign up it won't let me create the email under the same address, i need the same address as i have accounts created under it.
Hi there. If the Yahoo account is not accessed for a long period of time it will become inactive then be fully deleted from our system.
We do not recycle ID’s so once the ID has been deleted that same address cannot be created again. More info here: https://help.yahoo.com/kb/reasons-yahoo-deactivates-deletes-account-sln2018.html
-
By fixing NO INTERNET CONNECTION
For the past couple of days I have been getting No internet connection in email on Firefox browser. I can open a new tab and have internet service. How can this be?
Hi there, I’m sorry to hear that! We’d like to further investigate this, can you message us directly on Twitter at @YahooCare or on Facebook on our Yahoo Customer Care page? In case you do not have a social media account, please contact us at help.yahoo.com
Thank you!
-
Phlishing or true??
"Starting on September 05th, 2021, YAHOO! customers who have not updated their email account will no longer be able to log in to their Yahoo and through email addresses."
Got this email from Yahoo. Is this true or a scam wanting our login details??Scammers are always looking for ways to get personal info with malicious intent. Know how to recognize legitimate Yahoo websites, requests, and communications to keep your account secure. More info here: https://help.yahoo.com/kb/identify-legitimate-yahoo-websites-requests-communications-sln2070.html
-
Unable to delete original password recovery email
The original password recovery email does NOT have an icon to edit or delete it, and so there is no way to remove it, even if you no longer have access to that email address. This is unacceptable, because my original password recovery email address was on Excite, and Excite is closing down in a week, so of course I'll have no further access to that account.
Hi there!
I’m sorry to hear that! You will need to contact us via Twitter at the @YahooCare handle so we can further assist you.
-
why did my print size all of a sudden get smaller?...* and i see no spot to get it back where it was??
why did the print size get smaller?...i prefer the size before someone changed it.....
We have an article to help! Be sure to check out: https://help.yahoo.com/kb/make-text-web-browser-bigger-smaller-sln2937.html
-
HELP!!!!! Why am I getting my Yahoo page based in Brazil when my settings are US????
For the past week when I sign on I get routed to the Brazil page of Yahoo. My settings are English/US. The only way I can get to English/US is to manually enter www.yahoo.com/us WHY??
Get back to what you were doing by fixing an issue that’s interrupting your Yahoo experience. Use these steps, starting with #1, then check if your problem is resolved before moving to the next step: https://help.yahoo.com/kb/fix-problems-yahoo-website-isnt-working-sln2891.html
-
Yahoo Mail+ vs. Yahoo Mail Pro
What is the difference between Y!Mail+ and Yahoo!Mail Pro, including cost and features? I currently have Yahoo!Mail Pro, but see an upgrade button for Y!Mail+.
We have an article to help! Be sure to check out: https://help.yahoo.com/kb/yahoo-mail-faq-sln35640.html
Also, for more info, please visit: https://help.yahoo.com/kb/overview-yahoo-mail-sln35520.html
Hope this helps!
-
Free email forwarding
Dear Yahoo,
Thank you for the 3-4 days notice that you will be cancelling the "free forwarding my yahoo emails to another provider".
I am an educator, doing remotely learning with our students and also juggling remote learning with my own elementary child.
I am in no way completely reliant on forwarding my emails for work and personal.
I am also not overwhelmed at all for the 2020/2021 school year and sometimes break down with sheer exhaustion.
I am so glad that you gave me such advanced notice, so that I could readdress all my emails to my other provider. …Thank you for your feedback and we truly appreciate your loyalty! You can always contact us at help.yahoo.com if you ever need assistance or on social media, on Twitter at @YahooCare or Facebook at our Yahoo Customer Care page.
Take care! :)
-
All my emails, photos, and responses have completely vanished from my email! Why?! 20 years of memories!!!
All my emails, photos, and responses have completely vanished from my email! Why?! 20 years of memories!!!
Here’s an article regarding finding missing emails: https://help.yahoo.com/kb/mail-for-desktop/sln4538.html
You can request a mail restore here: https://help.yahoo.com/kb/SLN2552.html Once the restore is complete you would need to check your Trash folder for the recovered messages.
-
Bonjour il y a environ deux mois déjà mon compte avait été piraté. Yahoo.com m'a envoyé un message pour dire que mon compte a été piraté. J'
Bonjour il y a environ deux mois déjà mon compte avait été piraté. Yahoo.com m'a envoyé un message pour dire que mon compte a été piraté. J'ai aussitôt modifié mon mot de passe. Mais depuis lors une fois je reçois un message je remarque que l'heure de réception est d'environ 7 heures d'écart. C'est comme si le serveur qui m'envoyait le message est quelque part en en Amérique du Nord ou bien du sud. Moi , par exemple je suis en Côte d'Ivoire. Quand je reçois un message normalement c'est 2 heures d'écart. Mais maintenant c'est 7 heures d'écart. En…
Get back to what you were doing by fixing an issue that’s interrupting your Yahoo experience. Use these steps, starting with #1, then check if your problem is resolved before moving to the next step: https://help.yahoo.com/kb/fix-problems-yahoo-website-isnt-working-sln2891.html
-
How can I change the language to English?
You may want to make it easier to find how to change the default language
Be informed with what’s going on in your vicinity or what new events are taking place, from weather forecast, latest local headlines or the status of your favourite team by setting up your location and preferred language to stay ahead. Here’s how: https://help.yahoo.com/kb/language-location-preferences-yahoo-sln16027.html
-
Updating Yahoo Terms
Did Yahoo send out an email in regard to updating our terms and if you don't do it after July 26th you can terminate service at any time?
Scammers are always looking for ways to get personal info with malicious intent. Know how to recognize legitimate Yahoo websites, requests, and communications to keep your account secure: https://help.yahoo.com/kb/identify-legitimate-yahoo-websites-requests-communications-sln2070.html
-
Help please
We have no email at all today - it is all showing in the in box but we cannot access any part of ymail at all.
Get back to what you were doing by fixing an issue that’s interrupting your Yahoo experience. Use these steps, starting with #1, then check if your problem is resolved before moving to the next step: https://help.yahoo.com/kb/fix-problems-yahoo-website-isnt-working-sln2891.html
-
inactive account
hi how can i recover my old inactive account in yahoo.. please i need that old id to recover.. can you help me to recover it
Hi there! You will need to contact us via Twitter at the @YahooCare handle so we can further assist you.
- Don't see your idea?