New Mail
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Stop asking me to Secure my account
I have had my account over 20 years and almost always check my email daily. In the last 3 months I have had to change my password three times. I don't care to change the password AGAIN because you guys fail to keep our information secure. Passwords don't have to be strong, if you guys do your jobs right. They are just emails. If I have to change my password again, I will be closing my account for good. Twenty years be damned!!!!!
Hi there. If we've noticed any unusual activity on your account or if you're using a password that's old or not strong enough, we'll ask you to change it. By creating a new password, your personal info remains secured from intruders and imposters. For additional security tips, review the following: https://help.yahoo.com/kb/yahoo-password-sln2053.html
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I can send emails outgoing but am not receiving anything, please help.
Emails are not getting delivered
There could be several reasons why you are not receiving messages. Check out https://help.yahoo.com/kb/SLN28074.html for a list of causes and the troubleshooting steps you can take to fix this.
If the issue persists, please reach out on https://help.yahoo.com/ through the "Contact Us" feature.
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don't deactivate account
don't deactivate account if the user doesn't access his/her account for more than 1 year.
Hi. If an account is unused or dormant for 12 months, it is deactivated. More info here: https://help.yahoo.com/kb/sln2018.html
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Block email/domain limit more than 1000 as phising/spam senders increase
Email recieved more than 1000 senders with spam/phising emails and with the increase in domain/account creations for spam and phising emails to come from, 1000 limit either needs to be increased or removed and replaced with unlimited number to block.
Make sure you're only getting emails from the sources you want. Block domains by using the Settings view in Yahoo Mail. Once you block a domain you will also be unsubscribed from the brand. Here's how: https://help.yahoo.com/kb/block-email-messages-domain-sln35650.html
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Add customer care phone number and mail on Help Page
My mail was hacked and Sign in helpers chat support is not working in India. Please add the mail and phone number to your help and support page so that it is visible to everyone. I had to google around to find the mail of a grievance officer.
Hi, sorry to hear about your experience. If you live in India, you qualify for two support options. The first is at help.yahoo.com under the Contact Us section. You can also opt for a more personalized support option here: https://bit.ly/YahooAccountSupport
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Bring back allowing us to use the "keep me signed in" feature.
I have always used the keep me signed in button, not just on yahoo, but all my apps the have the feature. Suddenly, I log in and it doesn't work anymore. Why? Do you honestly think taking that feature away improves security. Your millions of users aren't stupid, they know how to secure their computers, this is kina of an insult. PLEASE, bring it back. I notice of all the comments and complaints on this site, nothing has been changed/implemented. Shame on you!
There's a "Stay signed in" checkbox when you log in, just below the username field. If you still find that the issue is happening, please see this help page for troubleshooting: https://help.yahoo.com/kb/SLN28075.html
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Provide a way to reverse automatic insertion of password when it was not intentionally set up that way.
Please read subject line.
Hi there,
Your browser might save cookies and cache, this also means auto-filling your user/password when trying to access Yahoo. You can also check this article: https://help.yahoo.com/kb/fix-problems-yahoo-website-isnt-working-sln2891.html
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I AM PAYING FOR MY YAHOO BUSINESS MAIL ACCOUNT AND IT IS THE O-N-L-Y MAIL SERVICE THAT HAS ADS.
I AM PAYING FOR MY YAHOO BUSINESS MAIL and YOU PUT IN ADS!!!
This is BEYOND NOT OKAY! HOW GREEDY ARE YOU? DO YOU UNDERSTAND CUSTOMER SERVICE?
I have free accounts that don't have ads. THIS IS NOT OKAY!
Hi.
For help with your business account, please contact Verizon Small Business Essentials: https://help.yahoo.com/kb/verizon-small-business-essentials-account-sln29305.html
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I don't own a cell phone, why are you asking for the number?
I don't own a cell phone, why are you asking for the number?
Hi there. In the current version of Yahoo you are required to provide a mobile phone number to protect your online safety. It's important to have updated information should you ever need to change your account settings, reset your password or contact Yahoo customer support. More details here: https://help.yahoo.com/kb/SLN2064.html
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Stay signed in
When "Stay signed in" unchecked, after "Sign out", email adress is offered on "Sign in".
Hi there,
If your browser is saving cookies and cache, I recommend clearing them to avoid saving your login info: https://help.yahoo.com/kb/web-browser-cookies-sln27197.html
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mail pro
I have now paid for mail Pro three times. When I fist took the subscription out last year it worked well. Suddenly yesterday 30th March 2022 it stoped working. I paid for it initially by direct debit and as I say it worked for about five months. Yesterday I paid for it again but I made a mistake and paid for it using PayPal and it still didnt work, so I paid again by direct debit and it is still not working. I dont want adverts from the postcode lottery or Microsoft or anyone. Now I feel that I am…
Here's an article on how to manage your subscriptions: https://help.yahoo.com/kb/manage-yahoo-mail-subscription-sln2742.html
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Why does my yahoo mail tell me that I have many emails and when I open it up there are none????
Why does my Yahoo mail tell me there are many emails and when I open it up there are none!!!!! THIS IS NOT AN IDEA, BUT A COMPLAINT!!!!
We have a solution for you, please clear your browser history, cookies and cache; here's how: https://help.yahoo.com/kb/SLN27197.html. You can also use a different browser, like Google Chrome for example to go to mail.yahoo.com. Please write in the comment section if the issue persists with more details.
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IMAP
Trying to add a mailbox for my domain address, and the only way to add "Others" is to use the phone app. I installed it, but the phone app doesn't work. I spent an hour with our webhost, and the they never even receive anything from my IP. It looks like the feature is not properly implemented. I'm using proper credentials, but the app just hangs there "waiting for a response from the server." It actually never sent a request.
If you prefer to continue accessing your Yahoo email on your current third-party email application, including the default email application on your mobile phone, please see details below on how to ensure it’s syncing with the latest secure sign-in method: https://help.yahoo.com/kb/securely-access-yahoo-mail-sln27791.html
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There is no reason why I can't sing into my Yahoo on my other Laptop ( Witch I was on all day, with my Yahoo email) And after I shot down mo
There is no reason why I can't sing into my Yahoo on my other Laptop (Which I was on all day, with my Yahoo email), And after I shot down my other Laptop and bring it back up, now I can not sing into y Yahoo acc. I was on it all day. I have 4 Laptops I was cleaning today and now you want me to pay to get this fixed. I do not have the money and I should not have to pay to get back on my email!!
You have important things to do in your Yahoo account, so let's get you back in! https://help.yahoo.com/kb/account/fix-problems-signing-yahoo-account-sln2051.html
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Not spam
I accidentally spammed an email that wasn't spam. It's the government address, "noreplay." Although I immediately went into spam and used the not spam button, I no longer receive emails from that address. Not in spam, nowhere. Create this intr- or black list / spammer. What did this do? I'm a doctor and I really need speed ups.
Hi there,
To resolve this issue you must either contact the company to re-subscribe you to their emails or have them contact our Postmaster team at https://senders.yahooinc.com/
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reschedule an email
Be wonderful if yahoo mail has a reschedule email feature so that it will appear and serve as a reminder for a future date.
Hi there,
This feature is included in the Yahoo Mail Plus subscription, here you can learn more: https://help.yahoo.com/kb/overview-yahoo-mail-sln35630.html
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recovery of yahoo mail
I want to recover my old yahoo account but I don't have access anymore in the recovery email and recovery number. I hope you could help me.
Hi there, I'm sorry to hear that! We'd like to further investigate this, can you message us directly on Twitter at @YahooCare or on Facebook on our Yahoo Customer Care page?
In case you do not have a social media account, please contact us at help.yahoo.com
Thank you!
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ONCE I UNSUBSCRIBE MY EMAIL, REMOVE ME OR BLOCK THE SERVER. I DO NOT WANT TO SWITCH TO GMAIL BUT AT THIS POINT I WILL
BLOCK THESE SERVERS FROM EMAILING ME PLEASE. EVERYDAY I HAVE 100'S OF NEW EMAILS I HAVE ALREADY UNSUBSCRIBED FROM.
If you've started to receive an endless flow of junk email, you may be the victim of spam bombing. This is a tactic used by bad actors and hackers to distract you from seeing emails that really are important to you. More info here: https://help.yahoo.com/kb/control-excessive-spam-email-sln35621.html
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I receive a lot of **** spam which I do not appreciate and want Yahoo to stop this from happening.
Please filter **** spam and prevent it from being distributed to people who do not want to receive this content without their permission.
Getting unwanted emails or spam is frustrating. While most spam should be caught by our spam filters, occasionally some can slip through. If that does happen it’s very important to mark the email as spam. It lets our system learn that messages from a specific place are not good and helps us make Yahoo Mail even better at recognizing future spam emails. Here’s more info: https://help.yahoo.com/kb/manage-spam-mailing-lists-yahoo-mail-sln28056.html
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Why delete Yahoo Mail accounts accessed from China? My account was not created while being in China.
Hello Yahoo Mail,
My Yahoo Mail account was created outside of China, and I was almost always connecting from outside China prior to 2002 and between 2006 to 2014. I then had to move to China to live and work. I would appreciate if my 20+ year Yahoo Mail account could be kept alive since I want to be able to signin to it using a VPN or from my work location. Just because i have been connecting to it from China for the last 7 years does not mean this account should be deleted. Just let it be and…
There is a dedicated team to address this type of issue. To contact a specialist, go to our Privacy Policy page, select your country, and complete the Privacy Form at the bottom of the page. https://legal.yahoo.com/xw/en/yahoo/privacy/intl/index.html
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