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552 results found

  1. 97 spam emails on a Sunday!!!!!!!!

    Better effort on the part of Yahoo is needed to detect spam before letting it get through to users.

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    297 comments  ·  Other  ·  Admin →
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    Hi. We're sorry to hear you're receiving spam emails! We have some solutions for you, please refer to this article to learn how to best manage unwanted emails: https://help.yahoo.com/kb/manage-spam-mailing-lists-yahoo-mail-sln28056.html


    We also added additional security features for Yahoo Mail: 

    https://help.yahoo.com/kb/additional-security-features-yahoo-mail-sln29297.html


    If you need assistance, you can reach out to us at help.yahoo.com 


    Thank you! 

    Yahoo Mail team

  2. Why for crying out loud do I have to come up with a new password on a regular base? I am running out of ideas!

    Constantly I have to give/get a new password? It's annoying. You just want to force people into this "verifying" thing so you can sent a code. NO! I need to have A SECOND EMAIL account to sent this code to....or give you my cellphone number. WE HAVE A LANDLINE!!!!! So.. NO WHAT???

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    4 comments  ·  Other  ·  Admin →
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  3. Tired proving I am not robot

    Same device, same location, same browser and I still have to prove EVERY SINGLE tIME I AM NOt ROBOT!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!
    Yahoo makes enough money to have someone at least send a constructive response if not fix the issue!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!

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    1 comment  ·  Other  ·  Admin →
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  4. Micsoft destroyed the feasibility of my Hotmail acct., I began forwarding saved mail to my Yahoo Acct.,which has now disappeared!?!

    Mirosoft destroyed the feasibility and format of my Hotmail acct., trying to force people to pay for the "upgrade" I began forwarding important saved mail to my Yahoo Acct., to make Yahoo my new primary email account, but all my forwarded mail has now disappeared!?!! I didn't "delete it" so WHY?

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    1 comment  ·  Other  ·  Admin →
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  5. block offensive ads permanently

    Give me the ability to permanently block certain ads. Case in point, there is a thoroughly disgusting toe fungus ad that keeps playing DAILY in the right side bar of my news feed. This ad is REPULSIVE! And no matter how many times I cancel it, and comment that the ad is inappropriate and I don't want to see it any more, it still pops up DAILY. Sometimes I am eating and reading email and this ad makes my want to puke! Yahoo - please get your sh!!! together! Allow us to permanently block offensive ads. PLEASE!!!!!!!! DO SOMETHING!

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    6 comments  ·  Other  ·  Admin →
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  6. WHY DO I HAVE TO CHANGE MY PASSWORD EVERYTIME I SIGN IN?

    guess i will have to delete yahoo since i have to change my password every time i log in.....i should NOT have to pay a fee for customer support....especially since yahoo's changes caused the problem.

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    4 comments  ·  Other  ·  Admin →
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  7. Hello, I have problems accessing my yahoo account, which I have had for more than 20 years, since 1999. If these problems continue, I would

    Hello, I have problems accessing my yahoo account, which I have had for more than 20 years, since 1999. If these problems continue, I would be sorry, but I will give up the account. I simply changed the access password about 4 times in the last two months. It keeps asking me to change the password, although I don't think the account was accessed from somewhere else. I have been to France and Poland, every time there it asked me to change the password. I don't even know what password to put. Today the same, even though I'm still in…

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    1 comment  ·  Other  ·  Admin →
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  8. Stop the stupid robot business when I sign in to my mail

    Stop the stupid robot business when i sign in to my mail

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    1 comment  ·  Other  ·  Admin →
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  9. Prove I am not a robot?

    I use the same computers at home on my private network. If you cannot stop hitting me with "captcha" all of the time, please let me know. I can easily switch to gmail.

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    1 comment  ·  Other  ·  Admin →
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  10. Not able to receive any emails

    My emails are not being received and I am unable to log into other accounts without the information the emails provide. Please help me!

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    2 comments  ·  Other  ·  Admin →
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  11. We're glad you're here

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    0 comments  ·  Other  ·  Admin →
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  12. "Please, try again in one hour"

    I use this account for my business. Very often, when I want to log in, it tells me: "We are unable to process your request at this time. Please try again in 1 hour" Meanwhile my business partner is waiting for me to reply, or connect to a video call and the link is in my inbox. Very annoying.

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    0 comments  ·  Other  ·  Admin →
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    Thanks for bringing this to our attention. That sounds familiar. Yahoo may at times enforce a login wait to help ensure account security and privacy. There's no way for us to bypass this in the contact center, so we recommend waiting the prescribed amount of time. It's usually fairly short and you can then try logging in again. We apologize for the inconvenience and appreciate your understanding.

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    0 comments  ·  Other  ·  Admin →
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  14. filter

    Filter text is not removing html formatting before comparison. For instance, a word formatted bold will not match the same word manually entered.

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  15. Why are some critical messages never delivered? This is an old problem and it's getting worse.

    Not receiving critical emails! AGAIN! So, I want to verify my email address with Lyft. They send me an email with a code, but I am not getting it. Yes, I checked in the spam folder and it's not there either. What the **** do I do now?

    I had the SAME issue with emails from two different landlords/leasing offices, several years apart. How likely are they to trust you if you tell them "I didn't get your email". And what is the point of using Yahoo mail if they are going to selectively block some of the most important…

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    0 comments  ·  Other  ·  Admin →
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  16. yahoo marking outgoing emails as spam

    Why are you suddenly marking my outgoing emails with a link in them as spam??? These are not spam. How do I fix this???

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    0 comments  ·  Other  ·  Admin →
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  17. inquiry in case number 13208067 - Poor Service

    The agent there need to read and understand the issue first instead blindly bombarding with all the ready-made available solutions. So frustrating.

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    0 comments  ·  Other  ·  Admin →
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    Thank you for your patience while we reviewed your feedback. 


    We're sorry to hear about your experience. It's certainly our expectation and desire that you receive the highest quality service when working with customer support. We're sad to hear that it sounds like you did not. 


    Rest assured that we've captured your complaint and will make sure your experience is shared with others in an effort to prevent this in the future. 


  18. re-enable addendums

    I've typically always signed up for services by using my email with an addendum. i.e. email+addendum@yahoo.com

    This is a feature that used to work, and still currently works on many other platforms like gmail, iCloud, and outlook; but now no longer works on yahoo. It had made me miss many emails and has caused me nothing but problems to not have such a universal feature.

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    0 comments  ·  Other  ·  Admin →
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  19. Block sender

    What happened to "block sender". I used to be able to check all spam emails, click on the 3 dots on the right of the actions and get a drop down with block senders as an option. Click on that and they are all blocked at once. Other option was to individually block each spam email, a more tedious task but at least could block. Now both blocking methods are gone. WHY? I get the same obnoxious phishing emails daily, along with weird email ads for things I would never want. How do I make it go away?

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    1 comment  ·  Other  ·  Admin →
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    Hi. If the limit of 1000 blocked addresses has been reached, the option will disappear from the drop-down. 


    Spammers are constantly evolving their practices and blocking their email addresses does not help, as they are mostly sending emails from spoofed addresses or they send the same content but from different email addresses, which makes it look like they are coming from the same email address. 


    Marking them as Spam teaches your personal filter to recognize them as Spam. I'm sorry there is no quick fix for this issue!

  20. logging in ,

    the phone apps is ****, i cant log in too many back and forth to make it viable
    i have to renew my password everytime i try to log in

    fix it

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