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Welcome to our Yahoo Mail feedback forum! This is a place for you to provide feedback on Desktop for Yahoo Mail. 
We review the most popular, feasible ideas from this forum.


**Please do NOT post about the newly designed Yahoo Desktop. It will be deleted. Instead post it here: https://yahoo.uservoice.com/forums/962180-new-yahoo-mail


**Please do NOT post about Account, Password, or Login Issues here. It will be deleted. Please contact our Customer Care team at help.yahoo.com

Thank you! 💜
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446 results found

  1. Yahoo app not working

    The yahoo app on my Android phone isn’t working all of a sudden. It flashes like it’s opening then shuts down. I have reinstalled. Nothing changed. I have to log in manually via internet. What is happening.

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    0 comments  ·  Errors  ·  Admin →
    Responded  ·  Product Support responded

    Hi there. The issue with the app was fixed. In case you need additional help, feel free to contact us at help.yahoo.com 

    Thanks,

    Yahoo!

  2. Your app has stopped working on iPhone 13 mini.

    Yahoo’s iPhone app has stopped working.

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    0 comments  ·  Errors  ·  Admin →
    Responded  ·  Product Support responded

    Hi there. The issue with the app was fixed. In case you need additional help, feel free to contact us at help.yahoo.com 

    Thanks,

    Yahoo!

  3. can't send email to yahoo

    Hi,
    I have a company email and in the past month I cannot send any emails to a yahoo account. All of them bounce back after a day or two. I have checked with my provider and they assure me everything is ok from their side and have told me to contact Yahoo about the problem.

    This is the diagnostic report I get on the bounce backs:
    Diagnostic information for administrators:

    Generating server: DBBPR03MB10485.eurprd03.prod.outlook.com
    Receiving server: DBBPR03MB10485.eurprd03.prod.outlook.com
    Total retry attempts: 8

    ******@yahoo.fr
    2/26/2024 9:21:51 AM - Server at DBBPR03MB10485.eurprd03.prod.outlook.com returned '550 5.4.300 Message expired -> 421 4.4.2 Connection dropped due…

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    0 comments  ·  Errors  ·  Admin →
  4. Not getting emails after reactivating my account

    Your help center says that if you log back in after your account has gone inactive that you'll be able to receive all your emails normally. I'm specifically looking to get a recovery email that your help center says should be able to be received after reactivating the account by logging back in. I've done this and I am still not getting any emails outside of yahoo's own or mine to myself. Please I really need help to fix this

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    0 comments  ·  Errors  ·  Admin →
    Responded  ·  Product Support responded

    Hi, we'd like to hear more about this issue. Could you please contact us at help.yahoo.com so we can look into it? We're also available on X @YahooCare.

  5. security

    in italian, the browser told me "Al momento, non è possibile eseguire l'accesso
    Per prevenire accessi non autorizzati all'account, i tentativi di accesso sono stati momentaneamente bloccati. Riprova tra 59 minuti utilizzando questo dispositivo e questo browser"! What kind of security are you meaning?! Security of not being able to use my mail box!

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    1 comment  ·  Errors  ·  Admin →
    Responded  ·  Product Support responded

    Yahoo may at times enforce a login wait to help ensure account security and privacy. There's no way for us to bypass this in the contact center, so we recommend waiting the prescribed amount of time. We apologize for the inconvenience and appreciate your understanding.

  6. Old Emails are lost and new ones dont show up can you please fix this Also the AI is realy bad at helping can you please some people as wel

    The AI is really bad and does not understand simple commands, I have tried to get in contact with customer support or admin but he kept his lines like a broken record he needs some updates, and the emails don't show up new or old. Please make Yahoo Mail great again

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    0 comments  ·  Errors  ·  Admin →
    Responded  ·  Product Support responded

    Hi, we'd like to hear more about this issue. Could you please contact us at help.yahoo.com so we can look into it? We're also available on X @YahooCare.

  7. Sort out download issues and server problems on iphone mails. Your messages have .not been downloading on Iphones. Iphones is up to date

    Sort out download issues and server problems on iphone mails. Your messages have .not been downloading on Iphones. Iphones is up to date

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    0 comments  ·  Errors  ·  Admin →
    Responded  ·  Product Support responded

    Hi, please try removing the account from the app, then re-adding it to fix any sync issues.

  8. app password not available

    I can't add my account to my outlook desktop app because it is not possible to create an app password? Is there a way to solve this issue

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    Responded  ·  3 comments  ·  Errors  ·  Admin →
  9. stop automatically putting my passwords up.

    I do not want you to remember my passwords so you can automatically sign me in

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    Responded  ·  2 comments  ·  Errors  ·  Admin →
  10. We're glad you're here

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    0 comments  ·  Errors  ·  Admin →
    Responded  ·  Product Support responded

    Hi, we'd like to hear more about this issue. Could you please contact us at help.yahoo.com so we can look into it? We're also available on X @YahooCare.

  11. Correct system error to be able to add logos to auto signature!

    There needs to be a way that a user can add a logo or badge to there auto-signature. I have been told it is a system error. Please correct!

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    0 comments  ·  Errors  ·  Admin →
    Responded  ·  Product Support responded

    Hi, we'd like to hear more about this issue. Could you please contact us at help.yahoo.com so we can look into it? We're also available on X @YahooCare.

  12. I am unable to send and recieve emails. when pos

    Receiving error when sending email. Error read as " An error occured while sending the message" also it reads "message cannot be saved as draft".
    Also i am unbale to receive any email in my yahoo email.

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    16 comments  ·  Errors  ·  Admin →
  13. Everytime I go to sign in I have to prove I'm not a robot and I would like you to remove the robot from my email. It is a pain.

    Get rid of the robot! I have to prove I'm not a robot everytime I sign in and it is a real pain in the butt!

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    1 comment  ·  Errors  ·  Admin →
    Responded  ·  Product Support responded

    Hi, we'd like to hear more about this issue. Could you please contact us at help.yahoo.com so we can look into it? We're also available on X (former Twitter) @YahooCare.

  14. can't send email with attachment or screenshot

    Recently I am no longer able to send emails with attachments or screenshots. It comes up with a ! and says 'message cannot be saved as draft' then sits in my outbox for days without actually sending. How am I supposed to send emails with attachments / screenshots now?

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    0 comments  ·  Errors  ·  Admin →
    Responded  ·  Product Support responded

    Hi, we'd like to hear more about this issue. Could you please contact us at help.yahoo.com so we can look into it? We're also available on X @YahooCare.

  15. Please ensure you done use my OLD Phone ?? for notifcation

    Yahoo unable to check the phone used. I activated my old phone recently and now unable to sign in after clicking notification

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    Responded  ·  2 comments  ·  Errors  ·  Admin →
  16. Same ads for 6 months now. What a joke.

    After I empty the trash or spam, I've been seeing the same stupid doctor lady ad talking about allergies for the last 6 months. Fix your ads.

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    Responded  ·  3 comments  ·  Errors  ·  Admin →
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    1 comment  ·  Errors  ·  Admin →
    Responded  ·  Product Support responded

    Thanks for bringing this to our attention. That sounds familiar. Yahoo may at times enforce a login wait to help ensure account security and privacy. There's no way for us to bypass this in the contact center, so we recommend waiting the prescribed amount of time. It's usually fairly short and you can then try logging in again. We apologize for the inconvenience and appreciate your understanding.

  18. mail in inbox is missing

    On June 16th 2023, I opened my Yahoo mail and noticed that my emails received a week ago were missing. Mail such as my airline tickets info that I purchased last week. I am missing mail that was read and left in the inbox. WHERE IS MY MAIL?

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    3 comments  ·  Errors  ·  Admin →
    Responded  ·  Product Support responded

    Hi, we'd like to hear more about this issue. Could you please contact us at help.yahoo.com so we can look into it? We're also available on Twitter @YahooCare.

  19. Draft Email Partial Deletion refs 31434740 and ref:4W00002XcugqQAB:ref from: *************** Yesterday 17/01/2024 at about 13.30 whe

    Draft Email Partial Deletion refs 31434740 and ref:4W00002XcugqQAB:ref
    from: irencard@yahoo.co.uk

    Yesterday 17/01/2024 at about 13.30 when I PASTEd an insert to the below email, the insert was OK but simultaneously the next line(s) was deleted and lost.

    Please can you restore the entire email as it was at 12.00 midday on 17/01/2024.

    The damaged email is partially copied below, titled " OMS Complaint Form + Attach Coop Ombudsman 10/11/23". Parts of the email and attachments have been deleted for brevity. The damaged part of the email near the end is enlarged and highlighted in green. Items "2... and 3...." were…

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    0 comments  ·  Errors  ·  Admin →
    Responded  ·  Product Support responded

    Hi, we'd like to hear more about this issue. Could you please contact us at help.yahoo.com so we can look into it? We're also available on X @YahooCare.

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    Responded  ·  1 comment  ·  Errors  ·  Admin →
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