Catherine
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1st ranked
An error occurred while saving the comment An error occurred while saving the comment Catherine
commented
Your 'new' thing is ALWAYS a problem for those of us with vision difficulties! If your text is zoomed more than 90 percent or your font size is more than 10pts, which is unreadable, then it stretches to the right horrifically. Mostly the ad box but the stuff at the top can be important sometimes. I want and need my basic mail back so i an actually use your service.
I've noted this since 2005! You still haven't fixed it! It's been two decades of you hampering us using your service. I thought for sure it was planning to take the platform out but it's the longest dying streak ever if you are. I've noted for two decades that you've made it so unusable in the 'new' versions that it's not worth the free price. And it's still not. This update is nothing new and even worse than it was with the last update.
So, PLEASE, let me switch back to basic mail so i can actually access my email in a way that works! With a font and zoom level that actually works. LEAVE US ALONE! WE DON'T WANT THAT IF WE'RE ON BASIC MAIL. WE DON'T WANT THOSE 'FEATURES' THAT HAVE NO USE TO ALMOST ANYONE WHO'S COMPUTER LITERATE. JUST LEAVE IT ALONE!
Catherine
supported this idea
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An error occurred while saving the comment Catherine
commented
Your people haven't 'improved' it at any time you've tried to update it. It has rendered it unable to be used on a laptop when you have your zoom level up or with larger text. Which has been a problem since around 2005 or so when you tried to make 'new mail' a thing the first time. You guys are against those of us with vision problems. You've made it absolutely unusable for us. You arbitrarily switch us off our chosen mail settings to get feedback, which I'm sure a lot of it is swearing at you for it, for your lack of improvements. The fiddly bits aren't worthwhile or usable or reasonable. No one's going to use them, especially not me. Because of your ad spaces to the side, it's stretched the screen sideways for no reason. You've made it unusable. Again. So let me switch back immediately. Quit forcing us to switch this way from here on out. You're not innovating, you're annoying the users so we quit using the yahoo mail service. It's gone well past the point where it's not worth the free price. I've known that since 2005 and it's not gotten any better in the last twenty years. So JUST STOP IT! And please let me switch back immediately. I hate using the site on my phone but you've left me no choice since I don't have options to switch back. I'm about to sue you for how pathetic this is in relation to those of us with vision problems as it's now constituting a block on using your service, which is supposedly handicap accessible. Let me switch back immediately, okay? Thanks.
An error occurred while saving the comment Catherine
commented
Everything. Basic mail works and has what i want. It's always had what I want. It's the format I want to keep it as. I DO NOT WANT 'NEW' MAIL! EVER! QUIT SWITCHING US AGAINST OUR WILLS! If i had wanted 'new' mail i would've chosen it myself. Instead, it's now unusable. Too much ad space, too many problems, too much little fiddly bits that mean NOTHING to anyone or anyone is going to use. So QUIT SWITCHING US! Leave it alone!
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741st rankedCatherine
shared this idea
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19th rankedCatherine
shared this idea
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Still all bad for those of us who have a zoom upped or a larger font size for vision problems! I don't know what changed from the new new mail from the old mail but it's all the same problems i've noted for years now about it not working and it not being usable! I really want my basic mail back because this not worth the free price we have it for ****** email problems is all your fault and you choosing to hold us ******* to try it to get feedback. I'd print what i'm actually thinking but I doubt you want that many swear words printed here.
The side stretching is still present and annoying.
i now have 3-4 whole lines I can read in each email due to the header problem, though it's nice it's the only font that's big enough to read without a zoom.
the options for each email to move/delete/star from the box list is STILL covering all the subject line so you can't really click on them without hitting the unsubscribe option, which should not even exist. If we wanted to unsubscribe from things there's usually a link in the email itself so that's a useless feature anyway.
sorting your inbox has become a lot harder and more hateful to use.
Ever since you've forced me to switch to new mail, and held me ******* by not allowing me back to basic mail, you're the cause of my first swear words of the day, and usually the ones for the rest of the day as well. So far i've said ten of them about your worthless 'new' mail problems. Is this really the feeling you want your users to have about your service? Because it's almost worth having to change my email everywhere to get rid of yahoo mail if they force me to keep using new mail in any format. You made your service unusable for me and continually push me to use things that stopped working for me in 2005, things i've been complaining about now for TWO DECADES are still broken!
Now, let me go back to basic mail please. Where my zoom and font size aren't a huge problem.