Jason Heirtzler
My feedback
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An error occurred while saving the comment Jason Heirtzler
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The default view should be to see all messages, not only"priority" whatever that means.
The user is switched to this new UI and most people will think they are looking at all email because that's how it worked before and they're not.
The default should always be to do the safe thing.
Jason Heirtzler
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5th rankedJason Heirtzler
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2nd rankedJason Heirtzler
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1st rankedJason Heirtzler
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The mail app should never lose the user's place or context during normal use. If a user is scrolling through their inbox and takes an action—like replying, forwarding, or reading an email—they should be returned to the exact same spot afterward, not sent back to the top of the inbox.
This issue appears in several places throughout the app, and in some cases, it's intermittent. Here are a few examples:
Example 1: Scrolling Bug
If you scroll down through a long list of emails (e.g., to read messages from last week) and then try to scroll back up slowly, the view suddenly jumps to the top of the inbox. This makes it nearly impossible to scroll up just a few rows at a time. This behavior happens inconsistently but frequently enough to be frustrating.
Example 2: Action Context Loss
When replying to or forwarding an email (or even canceling a forward), the app should return the user to the exact same spot in the inbox, not to the top. Many users manage multiple emails in sequence, and losing their place makes this very inefficient.
Example 3: Reading Sequential Emails
If you start reading older emails and use the down arrow to move through them one by one, clicking the "X" from inside the email should return to the same spot but it jumps you back to the top instead of where you left off. This breaks the flow and forces users to scroll again to find their place.
These behaviors disrupt the user experience and should be addressed. Please test these scenarios across popular browsers (Safari, Chrome, Edge, Arc, etc.) to ensure consistent behavior.
Thanks for your attention to this—it would make a big difference in usability.