FOR YAHOO FINANCE SECTION: The site mansionandmountain.com which is a mountain top estate in Virginia is getting inundated with
calls from California and Australia with searchers looking for escape
from smoke filled air and finding clean fresh air. They can't do better
than this mountain top mansion which is now for sale by Pepsi heirs
in Virginia near Washington, D.C. This is the only mountain top mansion located within an hour of D.C. with 100 mile views and an
elevation of 1,050' which makes it a named mountain by the USGS.
The architect was obsessed by the pyramids and Egypt and located
the mansion exactly north/south by the compass and sees the
entite northern range of the Blue Ridge (the tallest mountains) and
all the way to Charlottesville and northwes to Maryland. It also has
a line-of-sight to Washington, D.C. There is nothing to compete
with it except Biltmore in N.C. For further info contact Bill White
571-469-1159.

Wouldn't it be great if a free trial didn't quietly turn into a $40/month charge without any notification whatsoever? I will let the below interchange speak for itself. A simple email notification "feature" would fix this. Pretty sure I won't be recommending Yahoo products to those around me anytime soon.

Ryan
Welcome to Yahoo Support. My name is Ryan. Can you please confirm the Yahoo email address you need assistance with?8:44:30 PM

Me
*************@yahoo.com8:44:38 PM

Ryan
Thank you, can you also please provide your full name as well?8:44:51 PM

Me
*************8:44:56 PM

Ryan
Hey ****, how can I assist you today?8:45:11 PM

Me
I pay my credit card statements on the 15th of each month. I discovered this evening that until 5 minutes ago, I was actively subscribed to a pay (not free trial) version of Yahoo Finance Premium.8:46:04 PM

The subscription is pending cancellation. I still have a 38.10 charge on my credit card. I would like to resolve this.8:46:34 PM

Ryan
Okay, unfortunately our system shows that your free trial ended on 11/27/19 therefore you were charged for the Yahoo Finance Premium subscription.8:47:33 PM

Me
Yes, I see that I was indeed charged 38.10 on 11/29/2019 during Thanksgiving weekend and erroneously paid this charge on my statement last month. I was not notified by Yahoo that my subscription began charging.8:48:51 PM

Ryan
I understand, our system shows that you were charged and paid twice on 11/28 and 12/28. Since your canceled your subscription before your next renewal date, you will not be charged for the month of January.8:51:34 PM

Me
My issue is that I paid at all in the first place. Of course, I understand this is through no fault of yours personally, but I would like to escalate feedback to whoever manages this product that it makes me unlikely to recommend this service to peers, classmates, or future employers when I am quietly charged without notice for a service I have not touched since the day I logged in for a free trial for 15 minutes.8:54:02 PM

Ryan
I understand your frustration and truly apologize for the inconvenience. Unfortunately, once a free trial ends the user is billed. I have attached a link to our Yahoo Finance feedback forum below. There, you would be able to submit any comments or suggestions you may have for Yahoo Finance. https://yahoo.uservoice.com/forums/3829778:55:13 PM

Me
That is disappointing, Ryan.8:55:41 PM

Ryan
I apologize that there is not more I can do to further assist you with this issue.8:56:04 PM

Me
If you do, as a customer support representative, empathize with the customer in this situation, I would ask that you please let your team lead know it is a poorly conceived business model that relies on stealthy invoicing to wring future revenue out of graduate students who might otherwise continue using Yahoo Finance Premium into their professional careers.8:57:51 PM

Not a lot of long term sense in that strategy.8:58:11 PM

Ryan
Okay, again I apologize for the inconvenience. I would recommend submitting into our feedback forum from the link I provided above.

Sack Sam Ro for his atrocious dumbing down of financial journalism via his sloppy use of English. It sets a bad example and could eventually lead to the whole profession becoming illiterate like himself. e.g. 'gonna' has no place in the English language or in journalism

"If the priority is to get that stock price up, then the move is to invest in growth if that opportunity exists. Obviously, no one wants to see a company open a store that’s gonna generate no business, so demand better be there or you can expect that chicken to come home and roost in the form of a writedown."