Where are the contacts?
Every time I try to access my contacts, the mail system opens a new window and takes me back to the old version of Yahoo. This is very annoying.
Also, something weird has been happening with my mail lists. I haven't changed a thing, but suddenly one of my longer list is missing about 30 addresses. I just tried to send out an email to one of my lists with about 10 people on it. Only 5 people actually received the email, despite me very carefully checking to see that I had clicked on the appropriate email list. Again, very annoying.
Please fix these problems ... or I will very shortly be forced to switch email providers.
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Jody Harwood commented
YES. And ALL of my contacts have disappeared!!!!! What happened?? Where is the action button to restore a backup as described in customer care?? This email platform is becoming extremely unreliable. Please help.
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gene W. loy commented
Ranked 8th and nothing happening. I guess I should get a good seat has this fix will be taking years!
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Hillsboro Elks Lodge commented
When will the contacts issue be corrected. Can't assign contact to a list. Can't create a new list. Is anyone at Yahoo listening and responding to these comments?
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Anonymous commented
I've been having a lot of trouble with my contact lists as well. Some contacts have been deleted, not by me, and now the contact page has moved to the right margin and I cannot add or edit any contacts. Bunch of BS!!
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SixAreMine commented
I was told on Twitter (date: February 7) by Yahoo Customer Care that "We have rolled out Contacts in New Mail already for many users. Eventually, it will reach 100%.". Well, I am STILL waiting!!! I am a Pro user who runs a small business and need my contact list! It is unavailable. What? I wish Yahoo would get their act together!!! Soon, I am going to be forced to change email providers, so my business does not suffer, even though I've been with Yahoo Mail since the beginning. Wish someone would respond!
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Anonymous commented
I have the same problem. I've contacted them numerous times and no fix. I have lost all of my contacts and when I go in to change and save, nothing is changed or saved. Poor service.....staff is uninformed and do not know how to respond.
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Bruce Boggan commented
I will add to the complaints of missing contacts list... I see all these comments, and no answers to them.. Do people just comment here, and you never address the issue... What's the sense?? You often ask for our feedback, but nothing comes about...
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Paulette Brown commented
I realize the Contacts page is still under the old system. I like that the page pops up in a new browser tab so I can go back to what I was doing after looking up someone. BUT the browser tab for the contacts page looks just like the (New system) Mail page, showing the number of unread emails. Shouldn't the tab title be something about Contacts for the contacts page?
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Gwendolyn Kuehn commented
When is Contacts going to be fixed? When you do get to it in the OLD format and want to add a new contact you cannot see the whole form because of the AD space on the right. Really Yahoo, you should be better than this. I have been a Yahoo user for at least 20 years but you are making it difficult to maintain that loyalty.
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SixAreMine commented
I have waited over a year for Yahoo contacts to be integrated with the new Yahoo mail (which I AM using). I am really disgusted that I am still taken to the old mail in order to see my contacts (with a message to try the new mail!!!) I have been a Yahoo Pro customer for MANY years now. And, I for sure AM NOT going to be paying the new price of $35 for Yahoo Pro when you CAN NOT fix the contacts!!! I have tried to stay loyal to Yahoo Mail but over a year with no changes is too much time! It's time for me to look at either Gmail or Outlook. At least they have their act together.
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Madi Green commented
Me
Just wondering why you never fully integrated the contact list with the New Mail...Even when the Contact icon was working in NewMail, the way it "worked" was to go to old email then to original contact list while encouraging me to try New Mail. Too many updates to the contact list resulted in a message we'll be back our experts are working on it! -
Anna Perkins commented
My problem is the same as many. When I select contacts it takes me back to the old yahoo mail. I have one more problem as well. My mail list also seems to drop names so instead of the almost 50 people on my list, today there were only 35 names. Why are these names dropping? I have many friends and family that want updates on my daughter and I don't realize they are have been dropped and are not receiving the letters I thought they were getting because they are not on the list anymore. Sometimes when I realize they are not on the list I also notice that they aren't even one of my contacts and I have to reenter all their information. This is very frustrating.
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steve geiger commented
When choosing contacts we now need to scroll right in order to access the second hidden vertical scroll on the right. Adding two new scrolls in this "New Mail " is absurd and a backward move in efficiency. But would expect this from the inhabitants of the district that keeps sending Nancy Pelosi to congress.
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Linda commented
I was getting used to the new email but when I click on the "Contacts" icon it comes up in the old format and the two don't seem to communicate when it comes to "LISTS".
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Scarlet Sobranie commented
WHERE is my CONTACT icon? I need to access my contacts now, today !! I am NOT happy with this unasked for change in Yahoo.
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simona balletti commented
Where is my contact icon?
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Anonymous commented
Help! My contacts keep disappearing and I spend HOURS and hours to get back and maybe one time out of 20 times I can get back. What is the problem! please fix or I will leave Yahoo after 15 years.
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David Hohnadel commented
i HAVE NO CONTACT ICON!
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ray smock commented
contact icon that will go directly to contacts without going to 'old' Yahoo eMail.
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Shirley Woodward commented
I cant find my calander