Skip to content

How can we improve New Mail?

← New Mail

I can't change the name on my account. I have gone into Personal Info page & changed the name,but the wrong name still shows when I email

I can't change the name on my account. I have gone into the Personal Information page and changed the nickname and my name, but still the wrong name still shows when I send an email.

6th ranked

We're glad you're here

Please sign in to leave feedback
Signed in as (Sign out)
Close
Close

We’ll send you updates on this idea

Melb Masseur shared this idea  ·   ·  Report…  ·  Admin →
How important is this to you?

We're glad you're here

Please sign in to leave feedback
Signed in as (Sign out)
Close
Close
Comments are closed An error occurred while saving the comment
  • Diane Landeros commented  ·   ·  Report

    I need for my name to stay Landeros instead of sending out as my divorced name.

  • Denny Shea Vieitez commented  ·   ·  Report

    I also have this problem. This makes me look sketchy. People know me with one name, yet when I email them, It's a different last name. Is there some way to fix this? I have had my email for 15 years, I married 7 years ago. Name is changed on my account, yet every time an email is sent or if I reply. My former name appears.

  • Sandesh Gaikwad commented  ·   ·  Report

    I changed my surname in mail. It shows changed name on account however when i send mail other people receive mail with old name.

  • Tirupathy B commented  ·   ·  Report

    My name is tirupathy bus when i send a mail they are receiving my name as samira paul......Pls support for this.....iam unable to change

  • Maria Rodriguez commented  ·   ·  Report

    Trying to change the name shown in emails I sent.... I follow the steps but it does NOT change......

  • Samir Saker commented  ·   ·  Report

    My name is Samir Saker. But every time I send any email to someone my name shows Yahoo Mail to mail receiver. I want to fix this problem. But my name is not updating from Yahoo Mail to Samir Saker. Please let me know how to fix this problem.

  • keaton lester commented  ·   ·  Report

    Has anyone been able to fix this..I am having the same issue and no matter how many times I change it ..it never works.

  • Sarah Davis commented  ·   ·  Report

    Why is it easier to change my name on the federal level than to change my name with an email account? If the settings say I can change my name but it still emails with the original name I signed up for the account with that's broken and bull. I changed the setting years ago and it still shows my maiden name when I send an email.

  • Cat Short commented  ·   ·  Report

    I am also having this problem I DO NOT want my ex husband's last name ANYMORE!!! UGH

  • Anonymous commented  ·   ·  Report

    previous boss signed up with yahoo, how do I change her name

  • Morri Flores commented  ·   ·  Report

    No matter how many times I change my name, the recipient still sees my old name. People are complaining about this for years and still not fixed??

  • Ami St. Laurent commented  ·   ·  Report

    I have been trying to fix this same issue for a year!! Why is there no customer support number that we can call to try and fix this??? Please lmk if you guys figure out any resolution!! Thanks!!

    amist.laurent@yahoo.com

  • ingrid commented  ·   ·  Report

    I'm fed up of people replying to my husband because his name comes up at the top of the e-mails they receive from me. I've "changed" it several times but nothing happened.

  • S.T. Coleman commented  ·   ·  Report

    I'm having the same issue. Would love to know how to resolve this...

← Previous 1

New Mail: Settings

Categories

Feedback and Knowledge Base

(thinking…)