Guys can you make clear instructions how to change password on your mailbox, because I cant find how to do it
You can follow the steps here to change or reset the password:
If you need additional help, you can message us directly on Twitter at @YahooCare or on Facebook on our Yahoo Customer Care page. In case you do not have a social media account, please contact us at help.yahoo.com
44 commentsComments are closed
Rajen Rai commented
Please resolve the error so that I can open my email in other computers and laptop.
Renay Roberts commented
I can't sign in anymore. It wants me to verify my password but then says "check your email for the verification code". How can I check my verification code if I can't sign in?! I tried contacting support but the same thing happened. You seriously need a new system. Ridiculous.
A A commented
I cannot access my other yahoo account. tried many to recover account biut the code did not receive from other yahoo account. This also happens with my facebook account
Susan Stewart commented
I have the same thing. It makes me verify my account every time I try to log in. Says it doesn't recognized my location. I have the button checked that says Leave me signed in. It sucks
chris dobbs commented
What an absolute freaking joke Yahoo is. I have to call support and pay them to give me access to an old email account that I haven't used in a couple years.
Scott N commented
I lost my phone and was at the att store filing the claim. Because I didn't have my phone I tried logging into my email through their computers and it wouldn't let me because I needed to approve it was really me through my phone. This was such an inconvenience! Why is it I can't use a random computer to log into my emails without my phone!? I appreciate the security but what happened to the security questions??? What if I was in another country and got robbed and they took my phone, I wouldn't be able to log into anything at all??? I couldn't log into my email without my phone and it gave no other options to do so. You guys need to create another way to log in without needing ones phone please.
Kalah Butler commented
I cannot sign into my account and the help site does not help at all. Also, I can not find where to email yahoo support.
samirmohamed khalifahamdy commented
I want to change or reset my password
Al Ramy commented
Yahoo mail is so primitive, time wasting and annoying app, I seldom use for anything important because it is very tiring.
Al Ramy commented
Why i it so elusive, I need to change the password, where is the button?
Jennifer Zeumalt commented
I have had my Yahoo account for a very long time. I am about to shut it down and stay with Gmail. I have the Verification key. Just now a message came across my app on my phone asking me if I was signing in from 4 different locations with in a 1 minute period. I denied all of them. Signed in to change my password. I CAN'T CHANGE MY PASSWORD!!! There is NO where for me to change it. I hate the new look, it looks plain and simple like something from the 80's you want me to pay to have a nicer looking email. Now you want me to pay to have emails forwarded to another account. Mail in the app on my phone is a nightmare. None of it loads right away. As I delete spam (that you are not filtering out) more messages load when I think I am done. I use to love Yahoo. Not anymore. The last 6 yrs you have gone seriously downhill.
shruti Khurana commented
I am not receiving recovery email with code from gmail
uma s commented
But .please understand sometimes we need our email id back.
Take my example
I created a yahoo id ****@yahoo.com way back in 1996
and i used it actively for 20 years. I stopped using because gmail gave more features. Unfortunately i used this for USA visa appointment in y2016 and earlier now their system says i already have yahoo when i use gmail and those people say we need you to login using yahoo .
So i need my yahoo back .How can you help
my current gmail is ****@gmail.com
Stephen Givens commented
there is no way to contact a yahoo support person to ask for this one thing so i am going to lose 130 something video games to a hacker and have to start a lawsuit against gabe newell who stole rust and fortnite with my families permission from me even though they where only looking at what i would do with hypnosis. sloppy.
Shan DeSilva commented
I am surprised people still apply for Yahoo mail.
george harris commented
Let me access my mail without forcing me to give you access to my gmail
Margaret Daniel commented
Please dont lock me out of my email for not changing my password. Or at least send me a 7 days notice that your abut to. Deal?
B Muszak commented
Why it is so difficult to change password???
Mike Beverly commented
You may think you are clever by having your customers go in circles. It just makes them angry when the instructions you give for changing a password is obsolete. Not cool.
Make it easier to find where to change my password. I have to go to search the web to find out how to do this then you never send me a notice so how do I change my password now?