Allow the audio and video to play in Firefox
Currently, when using FireFox, when I try to play a video with audio, no audio plays. If I switch to Microsoft Edge, I can't get the audio or video. Please correct these problems.
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Keith Flanagan
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Have you tried general browser troubleshooting or a different browser ex (Google Chrome) ? If not, please try these steps to fix this issue: https://help.yahoo.com/kb/sln2891.html