Yahoo Mail Pro
I have been paying for Yahoo Mail Pro through my Apple Subscriptions for over a year now. I pay $9.99 a year for this service. I see all these advertisements about the “Priority Customer Service” that comes with this subscription, yet I can never find anywhere to reach customer service. I finally access my Yahoo Account through a web browser and it says I don’t have Yahoo Mail Pro, so I sign up for it again “starting a free 14 day trial”. I did this all just basically to get to customer service whom I could then address my questions to.
I was informed apparently there is a “Yahoo Mail Pro for Mobile Devices” and then a “Yahoo Mail Pro”. Only the latter of the two actually includes the customer service. The first one just removes ads from the iOS App and that’s it. The second one removes ads from the mobile app but also removes ads from your account using a internet browser also, in addition to the customer service. The second service is $3.49 per month though (which is only available monthly and can not pay yearly any longer for some reason).
Why name two services literally the exact same thing when they are so different? I know I am not the only person that has been confused by this. No where in my iOS App does it say “Yahoo Mail Pro ‘for Mobile Devices’”. It just says “Yahoo Mail Pro”. Let’s confuse everyone just a little more next time?
Lukas McMann
shared this idea