Provide option to telephone with Yahoo
It is so frustrating not to have an option to call and speak with a representative about trouble receiving email. It is NO help to fill out an email form, that will generate an email response - I will not get the response because my email delivery is not working. I find it unacceptable to have to pay $!3/month for technical assistance to get a live person. Very unhappy user right now.
1st
ranked
Barbara Krause
shared this idea
Hi there, I’m sorry to hear that! We’d like to further investigate this, can you message us directly on Twitter at @YahooCare or on Facebook on our Yahoo Customer Care page? In case you do not have a social media account, please contact us at help.yahoo.com
Thank you!