filter
Filters are not working:
I created a filter and folder to move some selected emails to the specific folder but it is not working. Settings ---> More settings ---> Filter ----> Add a filter. The above steps which I followed to create a new filter but still the selected emails are not moved, and the folder is empty with no emails in it. I don't have Social Media.
Hi there,
If filters aren’t working properly or emails aren’t sent to the correct folder, there may be issues with your filter settings. All emails go through the spam filter before going through other filters. If your emails aren’t in the correct folder, check your spam folder first. More details here: https://help.yahoo.com/kb/fix-issues-yahoo-mail-filters-sln27270.html
For additional help, please go to help.yahoo.com
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James Leach commented
My filter settings are fine. It is not a problem with the spam filter because these emails are all ready in my inbox. When I set the filter, they just sit there. Your help documents are out of date and don't help me with my problem.