The best thing to do is STOP "improving". I have problems and cannot get a response from a human!
Your robots keep connecting me to another robot. I have problems and cannot get a response from a human, phone or email. I'm trying not to cancel my account that I've used since 1997. When will a human be available to solve anything??
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Charlotte Berry
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Hi there, I’m sorry to hear that! We’d like to further investigate this, can you message us directly on Twitter at @YahooCare or on Facebook on our Yahoo Customer Care page? In case you do not have a social media account, please contact us at help.yahoo.com
Thank you!