Access to older emails - currently get error: "we could not load this message"
I can't access older emails (e.g. from 2012) especially if they have an attachment. I get the error: " we could not load this message". I am able to see it in raw form, but that's not helpful as I can't access the attachment.
Could you please message us on Twitter at @YahooCare or on Facebook at Yahoo Customer Care? We'd like to look more into the issue you're experiencing. In case you do not have a social media account, we are also available at: help.yahoo.com
Looking forward to your reply!
Yahoo Mail team
This issue has been resolved for me via @YahooCare. I reached out to them shortly after making this post.
Thank you for your follow up!