There should be a way to log tickets for errors encountered in Yahoo Mail.
There should be a way to log tickets for errors encountered in Yahoo Mail. Today I ran into an issue as I was unable to view or download a .jpeg attachment to one of my emails.
An error code was produced, but there is no way to log a support ticket to fix the problem, I called the telephone support line and the CSR told me that there was no way to raise such a ticket.
She also had no way to receive the error codes thrown upon attempting to download or view the photo:
Error code was:
{"error":{"code":"EP-5000","requestId":"52008790-dc7a-11ec-c000-35d942ea1477"}}
There should be a better ways of tracing an debugging Yahoo Mail incidents.
-Paul
Paul Fasone
shared this idea
Hi Paul,
Could you please message us on Twitter at @YahooCare or on Facebook at Yahoo Customer Care? We'd like to look more into the issue you're experiencing. In case you do not have a social media account, we are also available at: help.yahoo.com
Looking forward to your reply!
Thank you,
Yahoo Mail team