Offer some basic level of help.
There is no way to get any help with issues unless you sign up and pay for Plus. Every time I sign into my account now, I get an error message about some unusual account activity. I went through the help tree, and read about my issue, but I do not have any unusual activity to correct, it's just a glitch in the system, Yahoo needs to fix, but there is no way to talk to someone and let them know their system is F$%^ed up.
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Theodore Larson
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Hi there,
We're sorry to hear you're experiencing this issue! We'd like to look into this, please message us on Twitter at @YahooCare, on Facebook at Yahoo Customer Care or at help.yahoo.com
Thank you,
Yahoo Mail team