Skip to content

How can we improve New Mail?

← New Mail

password reset every time I change device!

I use Yahoo on 3 devices, mobile phone, home & work PCs. EVERY time I switch device it blocks me and demands a new password, won't let me choose a password previously used on another device as "too similar to one used already" so it looks like I can NEVER simultaneously have the same log in one more than one device!!!! Unless you stop this nonsense IMMEDIATELY I will be closing my Yahoo account and having the hassle of changing my email address. Please advise how to get round this.

218th ranked

We're glad you're here

Please sign in to leave feedback
Signed in as (Sign out)
Close
Close

We’ll send you updates on this idea

Richard Nolan shared this idea  ·   ·  Report…  ·  Admin →
How important is this to you?

We're glad you're here

Please sign in to leave feedback
Signed in as (Sign out)
Close
Close
Support Request  ·  AdminProduct Support (Product Support, Yahoo) responded  · 

Hi there, 


I'm sorry to hear you're experiencing this issue and I'd like to look more into it to help, please contact us on Twitter at @YahooCare or on Facebook at our Yahoo Customer Care page. If you do not have a social media account, we are available at help.yahoo.com through the ''Contact us'' link. 


Thank you, 

Yahoo team


We're glad you're here

Please sign in to leave feedback
Signed in as (Sign out)
Close
Close
Submitting...
An error occurred while saving the comment
  • Richard Nolan commented  ·   ·  Report

    I have sorted it by reverting to the old (pre-"improvement") version of Yahoo mail

New Mail: Other

Categories

Feedback and Knowledge Base

(thinking…)