Verification Code not sending
Apologies for posting a technical issue on this post. I am in Australia, unfortunately, none of your suggested technical contact phone numbers accept calls from my region, your help menu does not offer any assistance to internationals, and contacting a Yahoo specialist does not work from Australia. I did however contact Yahoo headquarters in California, but it just went to message bank. IF you can, please forward through a help line for international technical support. I did contact Yahoo Australia in Sydney, but they are just a media centre, and offer no support for anything.
For the first time in over 15 years, I have an issue with Yahoo mail. For some reason, over the last two (2) weeks Yahoo mail will not send a Verification Code to my mobile phone? Without this code, as you know, I am unable to access my email.
I do have a secondary email, also with Yahoo, that requires me to use a long-deleted recovery email address from a previous partner almost 10 years ago. I do not have any contact details for my previous partner. I have attempted to change this recovery email address in the past, but to no avail. I may have missed something? OR, this is not able to be updated?
I am simply going around in circles attempting to log in. Can someone at Yahoo please help with this issue. I have done everything in your help menu, but without Yahoo sending through a Verification Code, I hit a wall.
Thank you in advance, and again my apologies for posting a technical issue here. I just did not know where else to turn? I did also try the 24/7 support option, but is not offered in Australia. Surely, a company as large as Yahoo must have an Australasian/ Pacific office somewhere offering technical support?
I have connected my old Gmail account to Yahoo as an attempt to log in through Yahoo mail. This was suggested by someone else having a Verification Code not being sent issue. This Gmail account is not syncing. However, please send any correspondence to the Gmail address, and I am happy to pass my non-working yahoo email addresses on to the technical support consultant.
Obviously, there is an issue with people being able to get basic technical assistance with Yahoo? There are a lot of posts on this forum with people asking for technical assistance. Several people that I have spoken with have simply walked away from Yahoo. This is not good for the Yahoo brand. I have recently found this rather surprising considering Yahoo is such a large market leader in the industry!
Enjoy your day
Dave
Dave Howard
shared this idea
Hi there,
I'm sorry to hear you're experiencing this issue and I'd like to look more into it to help, please contact us on Twitter/X at @YahooCare or on Facebook at our Yahoo Customer Care page. If you do not have a social media account, we are available at help.yahoo.com through the ''Contact us'' link.
Thank you,
Yahoo team
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Dave Howard
commented
Any advice or direction will be greatly appreciated