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verification code

My son trying to enter his yahoo e-mail. However he can not receive verfiication SMS code to the mobile phone number he enter while creating his account. The reason for this is yahoo server expectedly add additional 0 (zero) at the begining of the number after our country code which is +90. Our mobile operator can not handle +90 0..... I think this is a bug of the yahoo security system. We tried to call the support center however they say we couldnt recognise your phone.
I will be very pleased if you correct processing issue of the phone number.

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Nedim C.M. C.M. Gülaldi shared this idea  ·   ·  Report…  ·  Admin →
Support Request  ·  Product Support responded  · 

Hi there, 

I'm sorry to hear you're experiencing this issue and I'd like to look more into it to help, please contact us on Twitter/X at @YahooCare or on Facebook at our Yahoo Customer Care page. If you do not have a social media account, we are available at help.yahoo.com through the ''Contact us'' link. 

Thank you, 

Yahoo team

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  • Lise Trottier commented  ·   ·  Report

    May 07, 2026

    This is a follow-up to our electronic communication
    of May 05, 2026, concerning a technical glitch
    of some type with the computer system.

    As we were saying, on Tuesday, May 05, 2026,
    in early afternoon, we were composing an e-mail,
    when all of a sudden, our account logged-out,
    all by itself.

    Of course, this isn't normal. If we want to log out,
    we simply click on log out. That's all. However, in
    that instance, it's the system that logged out,
    all by itself.

    Many things have happened since then. Now, what
    is happening is that the system refers us to a code.
    This time there was a code. However, and then they
    say, " Oooops, something went wrong. Try again."

    Well, what are they talking about ? Nothing went wrong
    so what are they talking about ? Why can't it just go
    right like it's supposed to.

    We thought you should know about this because obviously,
    something is compromising the system and needs to be
    delt with.

    In between times and as we were saying, could you please
    fix this such that things can get back to normal and thank you.

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