Skip to content

How can we improve New Mail?

← New Mail

Downloading attachments not working. Can only use Preview and then right click to Save Image as. Please fix.

I used to click on the name of the attachment which then opened up the Download function. This no longer works nor does the download icon in Preview. I have to right click on the preview image and select Save Image As. What a pain! Fix it.

1st ranked

We're glad you're here

Please sign in to leave feedback
Signed in as (Sign out)
Close
Close

We’ll send you updates on this idea

Cecelia K Piekarski shared this idea  ·   ·  Report…  ·  Admin →
Responded  ·  Product Support responded  · 

This issue is currently under investigation, we appreciate your patience and understanding while our team finds a fix ASAP. As a workaround, the attachments can be downloaded using the Basic version of the webmail. To switch to the Basic version of the webmail, log in at mail.yahoo.com from a laptop/PC browser, click on Settings > More Settings then the option "Switch to basic Mail" will be on the left side. 

Thank you!


Comments are closed An error occurred while saving the comment
  • Marc De Proft commented  ·   ·  Report

    Attachments won't download

    At this moment, I'm not able to download nor print attached documents. What is happening?

2 Next →

New Mail: Performance

Categories

Feedback and Knowledge Base

(thinking…)