I have been a loyal Yahoo Mail user for many years, and I am extremely disappointed by the recent decision to impose charges for storage. Many of us have trusted Yahoo with our communications, files, and personal history, and this sudden change feels like a breach of that trust.

When I signed up for Yahoo Mail, storage was provided as part of the free service. Now, long-time users like myself are being forced into a paid plan to maintain access to years of emails and data. This is not only frustrating but feels misleading and unfair. Many of us have organized our digital lives around Yahoo, and changing the terms midstream places an unnecessary burden on your most loyal customers.

I urge Yahoo to reconsider this policy, or at the very least, provide a fair transition plan that respects long-standing users. Offering additional storage as a paid upgrade is one thing, but retroactively restricting access to existing accounts comes across as a bait-and-switch tactic.

Please understand that decisions like this make customers feel scammed rather than valued. If this policy remains in place, I will have no choice but to move my communications to another provider — and I will be sure to share my experience publicly.

I look forward to your response and hope that Yahoo will do the right thing by its users.

Sincerely,