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Welcome to our Yahoo Mail feedback forum! This is a place for you to provide feedback on Desktop for Yahoo Mail. 
We review the most popular, feasible ideas from this forum.


**Please do NOT post about the newly designed Yahoo Desktop. It will be deleted. Instead post it here: https://yahoo.uservoice.com/forums/962180-new-yahoo-mail


**Please do NOT post about Account, Password, or Login Issues here. It will be deleted. Please contact our Customer Care team at help.yahoo.com. 

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340 results found

  1. just return me to my old format. thank you..... please

    just return me to my old format. thank you..... please

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    2 comments  ·  Performance  ·  Admin →

  2. I have a big problem with the "New and improved" yahoo mail. I can send and recieve my emails without a problem, but if I want to send an em

    I cant send emails with attachments, yahoo mail will not attach documents and it is really annoying. please fix

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    1 comment  ·  Performance  ·  Admin →

  3. How come i have to block the same senders every day? Do your job and block these senders!

    Do your job and block the senders that have been notified as BLOCKED!

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    1 comment  ·  Performance  ·  Admin →
    Responded  ·  Product Support responded

    Emails will hit our Spam filters before they hit the Block filters (or regular filters) on an account. This means that if an email is filtered as Spam it will go there before it is blocked.

    If email addresses you have on your Blocked list still come to the inbox, please contact us through our Help pages (help.yahoo.com) or post the details on our Community Forums (forums.yahoo.net)

    Thank you!
    Mail Support

  4. why cant i just sign in on my computer like a normal person without haveing to yuse my phone>>>>>

    why cant i just sign in on my computer like a normal person without haveing to yuse my phone>>>>>

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    2 comments  ·  Performance  ·  Admin →

  5. Stop sending me text messages at 5.30 am and stop all text messages from yahoo

    Stop sending me text messages at 5.30 am and stop all text messages from yahoo.

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    0 comments  ·  Performance  ·  Admin →
    Responded  ·  Product Support responded

    We’ll send an Account Key text when you create a Yahoo account or make security changes to an existing account. You’ll need to enter the Account Key when prompted to confirm your account or changes.

    If you received an Account Key text but didn’t create an account or make security changes, then someone else mistyped their number and accidentally used yours.

    Don’t worry, they won’t be able to move forward with your mobile number because they don’t have possession of your phone to get the Account Key.

  6. My mail is hanged. Cannot

    My mail is hanged. Cannot open any mail. Pls help.

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    0 comments  ·  Performance  ·  Admin →

  7. MAKE YAHOO EMAIL MORE USER FRIENDLY AND EASY TO USE! *CONTACT LIST *BLOCK SPAM EMAILS

    HARD TO FIND CONTACTS LIST! MAKE EASY WAY TO BLOCK SPAM EMAILS. EASY ACCESS TO ALL FEATURES.

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    1 comment  ·  Performance  ·  Admin →

  8. why are you not updating my emails?

    Why are you not updating my emails. I am missing important information!

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    5 comments  ·  Performance  ·  Admin →

  9. send button is gone, give my old classic yahoo back!

    You have made it impossible to send an email. Fix or I am gone.

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    0 comments  ·  Performance  ·  Admin →

  10. can't see older emails

    Can't see older emails...this is really a problem.

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    0 comments  ·  Performance  ·  Admin →
    Responded  ·  AdminProduct Support (Admin, Yahoo) responded

    Hi there,

    You should be able to access any mail you have not deleted, regardless of the date from an active mailbox. To access your oldest mail, click on “Sort” on the top left of the message list and select “oldest to newest”
    Please see the following help article for details on how to search for mail by specific criteria, such as date range or folder:

    https://help.yahoo.com/kb/new-mail-for-desktop/sln28067.html

    Thanks,
    Mail Support

  11. Attachments are not downloading

    Can you please fix the attachment download problem in @yahoo.com domain.

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    6 comments  ·  Performance  ·  Admin →

  12. trying to block spammers e mail addresses, still continue to receive unwanted spam from addresses I blocked why?

    Simply block like you guys say you're going to

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    0 comments  ·  Performance  ·  Admin →
    Responded  ·  Product Support responded

    Our Spam filters override any filters/blocked addresses on the account, so if something is deemed to be Spam, it will ignore filters on the account and go there.

    Thank you!
    Mail Support

  13. Can we limit the search feature to the in box and not all mail

    Currently when we do a search it brings up all the conversations including those that have been filed. Is there a way to limit the searches to the in box and not all boxes.

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    Responded  ·  0 comments  ·  Performance  ·  Admin →

  14. The time on today's e mails are all wrong by a couple of hours or more. What's going on?

    You're not interested in improving, I think, because there's no way to reach with a problem.

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    0 comments  ·  Performance  ·  Admin →
    Responded  ·  Product Support responded

    If the timestamps on emails are off on the web, you can make sure you’ve selected the right timezone in the Settings menu and verify that your computer’s clock is correct.

    If you ever have any other issues, you can always reach out to us through our Help pages or through our Forums:

    https://help.yahoo.com
    https://forums.yahoo.net

    Thank you!
    Mail Support

  15. it would be good if i could open/preview or download any mp4 files from the mailbox

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    2 comments  ·  Performance  ·  Admin →

  16. This week I have had two days that I could not get to my messages in Yahoo mail. Let us know when you are working on site.

    Send an email to subscribers letting them know they will experience down time on emails because you are working on issues. Hate being in the dark -- my computer was not at fault.

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    1 comment  ·  Performance  ·  Admin →

  17. Why does my inbox keep saying its empty?

    It has 999 emails, which I would like to delete or read, yet it keeps saying I have none??

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    0 comments  ·  Performance  ·  Admin →

  18. allow to see older emails,not just from last week

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    0 comments  ·  Performance  ·  Admin →
    Responded  ·  Product Support responded

    Sometimes when emails go missing it’s because of another program or app the account is being accessed from. Check out this post for more info and how to restore missing emails.

    https://forums.yahoo.net/t5/Tips-and-tricks/Find-and-restore-missing-emails-in-Yahoo-Mail/td-p/443442/jump-to/first-unread-message

    If the emails show up when doing a search but aren’t in the message list, please see this help page for troubleshooting:

    https://help.yahoo.com/kb/new-mail/fix-problems-mail-sln28075.html?impressions=true

    Thank you!
    Mail Support

  19. Quit making me log in every 3rd visit. God I cant wait to quit you guys and move exclusively to G**gle

    Quit making me log in every 3rd visit. God I cant wait to quit you guys and move exclusively to G**gle

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    1 comment  ·  Performance  ·  Admin →

  20. I keep getting messages to whitelist and I've tried but need better instructions.

    Please post better instructions on how to whitelist yahoo. Also explain effects this might have.

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    0 comments  ·  Performance  ·  Admin →
    Responded  ·  AdminProduct Support (Admin, Yahoo) responded

    Hi there,

    The instructions depend on the software you maybe using. We have tried to capture the steps for the most frequently used programs here:
    https://en-global.help.yahoo.com/kb/new-mail-for-desktop/sln28635.html

    Note if you are using Firefox, you can follow the steps under the heading “Turn off Tracking Protection for individual sites” on the following page:
    https://support.mozilla.org/en-US/kb/tracking-protection?redirectlocale=en-US&redirectslug=tracking-protection-pbm#w_how-to-turn-tracking-protection-off

    We have seen issues where users using Ad Blockers have not been able to see the latest email in their inbox due to the ad blocking software incorrectly blocking it. Whitelisting Yahoo Mail should eliminate issues like this.
    Of course it will also mean that ads will not be blocked, but its not cheap to provide 1TB of email storage for free for everyone, so we need to pay the bills somehow!

    Thanks,
    Mail Support

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