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Welcome to our Yahoo Mail feedback forum! This is a place for you to provide feedback on Desktop for Yahoo Mail. 
We review the most popular, feasible ideas from this forum.


**Please do NOT post about the newly designed Yahoo Desktop. It will be deleted. Instead post it here: https://yahoo.uservoice.com/forums/962180-new-yahoo-mail


**Please do NOT post about Account, Password, or Login Issues here. It will be deleted. Please contact our Customer Care team at help.yahoo.com

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499 results found

  1. Need to be able to delete connected email addresses from "mailbox list"

    Why can I add emails to my "mailbox list" but not delete them from this list? This went wonky and now emails to each account are being sent to all connected accounts and the recovery account!! What a time consuming mess.

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    0 comments  ·  Settings  ·  Admin →
    Responded  ·  Product Support responded

    You can remove a mailbox , by going to a laptop/desktop computer, click Settings-More Settings-Mailboxes, click the account whose mailbox you want deleted from the current list, then on the right menu that opens, scroll down and click ‘’Remove mailbox’’.

  2. My yahoo email has been linked to another persons facebook account.

    My yahoo email has been linked to another persons facebook account.

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    2 comments  ·  Settings  ·  Admin →
  3. I've turned off notifications in my settings but they keep coming... stop it!

    When a user turns off pop up notifications, actually make them stop popping up!

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    0 comments  ·  Settings  ·  Admin →
    Responded  ·  Product Support responded

    Click on the security lock next to the HTTPS line in your browser’s address box, and select ‘Block’ next to the Notifications.

  4. Yahoo finance premium subscription

    long time ago, i opened the junk yahoo email account but by mistake i setup a country other than usa though i lived in usa. due to this, i was not able to register for yahoo finance premium. i sent multiple emails to yahoo finance help and none of them helped yet to changed the account country settings. no one gives clues how to change this. it used to be yahoo id card and change account settings in the past, but not any more. i cannot change account regional settings. i really hate verizon not helping the yahoo customers and…

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    0 comments  ·  Settings  ·  Admin →
    Responded  ·  Product Support responded

    Whether you need to edit the name on your account, or update your account recovery information, we’ve got you covered. Here’s an article that may help you: https://help.yahoo.com/kb/account/update-yahoo-account-info-settings-sln27853.html?impressions=true. After that, if your settings were updated, learn more about the Yahoo Finance Premium subscription: https://help.yahoo.com/kb/finance-for-web/started-yahoo-finance-premium-sln29117.html?impressions=true

  5. I guess I will not go back on the new email page? I do not know how to use it???

    You do not try to please people on yahoo email page???

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    0 comments  ·  Settings  ·  Admin →
  6. spam filter working too well

    I have tried about everything to keep emails from a particular mail address from going to spam(not spam buttons, filters, etc), but have been unsuccessful so far. It's getting to the point that I'm going to have to change everything to another email provider. Is there any way I can get specific technical support, not just a forum that tells me what I already know?

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    Responded  ·  1 comment  ·  Settings  ·  Admin →
  7. How to opt for the conventional layout for the email messages ?

    How to opt for the conventional layout for the email messages ?

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    0 comments  ·  Settings  ·  Admin →
    Responded  ·  Product Support responded

    If you’d like to edit your layout, go to Settings. For additional settings, go to Settings-More Settings.

  8. blocking spam email addresses

    blocked spam addresses do not stay blocked. I have blocked spam addresses daily, but I am still getting emails from the

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    8 comments  ·  Settings  ·  Admin →
  9. my font size has shrunk to very tiny and I can't get it back to normal size. There is no "setting" to increase font size on Inbox and files!

    my font size has shrunk to very tiny and I can't get it back to normal size. There is no "setting" to increase font size on Inbox and files!

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    5 comments  ·  Settings  ·  Admin →
  10. the bright white is blinding me. I am not going to be able to use this ****!!!

    make the **** bright white that is blinding me go away!

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    0 comments  ·  Settings  ·  Admin →
    Responded  ·  Product Support responded

    Hi there,

    This help page explains how to change the theme on your page:

    help.yahoo.com/kb/SLN28146.html

    Thank you!
    Mail Support

  11. HOW TO instructions

    I desperately need to change the signature on my outgoing emails, as the information is out of date. However, the instructions I have found to do so don't make any sense. They tell me to click on things which aren't there. For example, "go to settings and click on accounts"... But Accounts is nowhere to be seen.

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    0 comments  ·  Settings  ·  Admin →
    Responded  ·  Product Support responded

    To change the signature on webmail go to Settings > More settings > Writing email > Signature

  12. Search. I search for a specific word and I get all sorts of random email that doesn't even have the word in it. It's basically USELESS.

    Search. I search for a specific word and I get all sorts of random email that doesn't even have the word in it. It's basically USELESS

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    0 comments  ·  Settings  ·  Admin →
  13. Creating mailbox with different domain name extension.

    I have email address with ".ca" extension and wish to have additional mailbox, same name email address with ".com" extension.

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    0 comments  ·  Settings  ·  Admin →
    Responded  ·  Product Support responded

    You can create an email alias, by going to mail.yahoo.com-Settings-More Settings-Mailboxes-Email alias.

  14. The new version is not user friendly , cant locate where to change password ?

    The new version is not user friendly , cant locate where to change password ?

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    1 comment  ·  Settings  ·  Admin →
    Responded  ·  Product Support responded

    You can follow the steps in this article or go to our Help pages to get help resetting your password.

    help.yahoo.com/kb/SLN2047.html

  15. Email time is wrong. When sending or receiving some times are shown like 14:28 and 19:30 and that sort of gibberish. That's WRONG! !

    Email time is wrong. When sending or receiving some times are shown like 14:28 and 19:30 and that sort of gibberish. That's WRONG! ! In the U.S.A. most ordinary people use a 12-hour clock. Has Yahoo moved overseas or what?

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    1 comment  ·  Settings  ·  Admin →
  16. stop asking to change password every second day

    I’m very disappointed in Yahoo for making this so painful to users - no matter how many communications I ‘m doing to technical support, they not helpful or tell some nonsense.
    So far new Yahoo is “pain in the neck”!

    1. There is no tutoring for new version
    2. So far the only think what Yahoo is doing “care about our safety” by forcing us change password every second day.
    3. None of specialists can help with even simple think.
    4. Setting is not working. It is just show how part of inbox work, “on the left hand side of the page, you will…

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    0 comments  ·  Settings  ·  Admin →
    Responded  ·  Product Support responded

    If we’ve noticed any unusual activity on your account or if you’re using a password that’s old or not strong enough, we’ll ask you to change it. By creating a new password, your personal info remains secured from intruders and impostors. For additional security tips, review the following: https://help.yahoo.com/kb/SLN2053.html

  17. Get rid of the sign in key garbage.

    Get rid of this blasted sign in key it's stupid to have to use my phone to be able to get into my account on my pc I hate it and I know others do too. I have asked you to remove it from my account so I can get back into my email like it used to be but obviously you people are to stupid to do as a user ask what **** part of I hate this do you not understand and please put things back the way they were. I don't see how that is so hard…

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    5 comments  ·  Settings  ·  Admin →
  18. Get date, time and time zone info from the O/S. It should be automatic. Everything else is.

    Get date, time and time zone info from the O/S. It should be automatic. Everything else is.

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    2 comments  ·  Settings  ·  Admin →
    Responded  ·  Product Support responded

    Here’s some things to check.

    1. Is the Time and Time zone set correctly for the laptop or desktop that you are using.

    2. Do you use a VPN when accessing the Internet?
    3. When you look at the Yahoo Home Page do you see the weather section? If so, does it show your correct location? If not can you click on the icon to the right of the location named and set the correct location. You should also be able to remove any other locations.
    4. If you are using the New Mail you can set your timezone by using these instructions: https://help.yahoo.com/kb/new-mail-for-desktop/sln28570.html
    5. If you are using the New Mail you can set the timezone for your calendar by using these instructions: https://help.yahoo.com/kb/new-mail-for-desktop/sln28063.html

  19. i cant see my Email in my phone what should i do.?

    please send me key to my phone **********

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    0 comments  ·  Settings  ·  Admin →
  20. You've crippled my ability to do email and have wasted hours of my time. I'll switch everything to Google to simplify my life. Thank you.

    Provide an easy way for my to receive and send email through 3rd party apps. I pay, I should get the use the interface I want. No problem though, I'll switch to Google.

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    0 comments  ·  Settings  ·  Admin →
    Responded  ·  Product Support responded

    Make sure your settings match these: help.yahoo.com/kb/SLN4075.html If they match, please set up and use an app password. Here’s how: help.yahoo.com/kb/account/sln15241.html Also, enable the “Allow apps that use less secure sign in” account setting. Steps here: help.yahoo.com/kb/account/sln27791.html

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