Yahoo Homepage Mobile
This is a place for you to help shape the Yahoo Homepage experience. We review the most popular, feasible ideas from this forum to make positive changes to your Yahoo Homepage.
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- Please search and vote before posting! If your idea (or an idea very similar to yours) has already been posted, please vote for it. Duplicated ideas may be moved.
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67 results found
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Don't like the New Layout
Is there a way to reset the Homepage to it's previous Layout?
Hi,
You can click on your profile icon then select ''Switch back to classic Yahoo''.
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Shameful grammatical and spelling errors
There are days that I’m shocked by the egregious grammatical and spelling errors in your articles. Over the past year, I can recall numerous incidents of misspelled headlines, misplaced commas, and apostrophe omissions that demonstrate your editors’ laziness. Are there actually editors? I did not track or cite these incidents, as I never thought I’d actually voice this issue, but you should pay more attention. It’s irresponsible on your part not to review the basics before you post. I know most of your stories are sourced from other outlets, but I can say it is the articles from your writers…
Hi there, I’m sorry to hear that! We’d like to further investigate this, can you message us directly on Twitter at @YahooCare or on Facebook on our Yahoo Customer Care page? We would need the article URL and the spelling/grammar error. In case you do not have a social media account, please contact us at help.yahoo.com
Thank you!
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The ad for rc plane in trending videos is a scam
We bought one for my child. It was just a small toy that rolled on tye floor. It's from China and does not fly, float or do anything advertised. This us listed on Facebook too. There were thousands of comments all stating it was a scam. ITS just a small plastic toy that moves on the floor in circles. Please stop advertising this as people are wasting hard earned income.
Hi there, I’m sorry to hear that! We are unable to assist with any product order issues or returns. You would need to contact that company directly for further assistance with a product purchase as Yahoo is not affiliated with those Ads.
Thank you!
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Stop doing security block on mail
Stop pestering me about your security concerns on my email. And especially stop blocking access and requiring ransom payment (paid tech support) to unblock it.. YOUR TERMS OF SERVICE STATE THAT SECURITY OF MY ACCOUNT IS MY RESPONSIBILITY, NOT YOURS
Hi. If there's something unusual about your sign in or recent activity, we'll ask you to go through another verification step after you've entered the correct password. This is an important security feature that helps to protect your account from unauthorized access. You may be prompted to get a verification code on your Yahoo app, recovery phone number, or recovery email address for any of the following reasons:
- Yahoo notices suspicious account activity.
- You're using an unfamiliar browser or device.
- You're traveling away from your usual location.
- You sign in while using a VPN or a proxy server.
- You've logged in with a private or incognito window.
- There are many attempts to sign in with incorrect passwords.
- The "First time signing in from this device" message appears.
- You've cleared your browser history or data cache including cookies.
More details here: https://help.yahoo.com/kb/asked-verify-account-signing-sln8923.html
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My account has been hacked
My account and Instagram account has been hacked. Instagram user name is qwynn_v
Keeping your account safe is important to us. If you think someone is trying to hack or has hacked your account, there are important steps you need to take to secure your info. Please see this help article to secure your account: https://help.yahoo.com/kb//account/secure-yahoo-mail-account-sln2080.html.
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good day i get my emails the next day,and sometimes it’s something that needs to be done, that is why i am deactivating my account
i really don’t know
Hi, we'd like to hear more about this issue. Could you please contact us at help.yahoo.com so we can look into it? We're also available on X (former Twitter) @YahooCare.
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Multiple log in issues: why am I being told to wait an hour, being asked if I’m a robot, being sent verification codes. Fix these issues on!
Log in issues: being told to wait an hour and try again; being asked if I’m a robot; having a verification code sent each time. These happen every time I try to log in.. please fix!!!!
Hi there. If there's something unusual about your sign in or recent activity, we'll ask you to go through another verification step after you've entered the correct password. This is an important security feature that helps to protect your account from unauthorized access. You may be prompted to get a verification code on your Yahoo app, recovery phone number, or recovery email address for any of the following reasons:
- Yahoo notices suspicious account activity.
- You're using an unfamiliar browser or device.
- You're traveling away from your usual location.
- You sign in while using a VPN or a proxy server.
- You've logged in with a private or incognito window.
- There are many attempts to sign in with incorrect passwords.
- The "First time signing in from this device" message appears.
- You've cleared your browser history or data cache including cookies.
More details here: https://help.yahoo.com/kb/asked-verify-account-signing-sln8923.html
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While most of spam emails are being caught by our spam filters, occasionally some can slip through.
When this happens, it's very important to mark the email as spam, then our system will learn that messages from a specific place are not good and helps us make Yahoo Mail even better at recognizing future spam emails.
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Either you get the huge **** adds off of the yahoo mail app or I head over to GMAIL for good - GOT IT?!! You have one week.
Get the huge **** adds off of the yahoo mail app or I head over to GMAIL for good - GOT IT?!!
Please review this article: https://help.yahoo.com/kb/remove-temporarily-hide-ads-yahoo-mail-sln15803.html
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Fix email
I can't get into my inbox it tells me it is unable to turn on I changed my password and it still does not let me into my email inbox what gives fix please.
Please visit help.yahoo.com to see what recovery options are available for your account.
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I think your websites f****** b******* takes you around in circles you don't ever get any answers
Your website doesn't allow you to do anything that you're asking when you need refund these tickets customer service to refer you to a paid service which is stupid you need to have free help for people who are getting charged unknown amounts for whatever reason I would have never seen his amount before and I don't know why they're there I can't find anybody to talk to
Please visit help.yahoo.com to see what support options are available for your account.
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Improve
Ok so I've been locked out of my account for quite some time.
Due to not thinking to update my ******* phone number on my Yahoo before I ******* changed carriers .
Now I'm ******* locked out .
Because you genuises say there is suspicious activity on my account!Which I can't get into without verifying with a ******* phone number I not longer have !
I went to your rediculous chat not which says oh Yahoo support can help but it will.cost me.as "low as $4.99"!!!
Are you ******* serious!?Not even my security question nothing...just completely locked out.
…
Please visit help.yahoo.com to see what support options are available for your account.
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Hacker
Someone keeps trying to hack my account in Vietnam. Please tell me how you are going to protect my account.
If Yahoo detects unusual activity, unsuccessful access attempts, or changes to settings, we’ll send a notification to your account and recovery emails. If you have any further concerns about keeping your account secure, please review the following article: https://help.yahoo.com/kb/secure-yahoo-account-sln2080.html
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Please put yahoo email on yahoo.com so that I can easily email Yahoo when I need. Thanks.
I need to ask yahoo important questions, but I cannot find yahoo email on yahoo.com.
Please access the following link. regarding your issue: help.yahoo.com
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Stop sharing huff post news its all lies
Yahoo satire news is still and will always be a joke !
Hi,
Thank you for your feedback on this. Our product team has added a feature that will allow you to see less of the publishers that you don’t want to see on your Yahoo Homepage Newsfeed. The steps to do so can be found here: https://help.yahoo.com/kb/homepage/sln28936.html
Regards,
Homepage Support -
Quit advertising “singles dating” on my news feed! These models are ugly, and I’m not interested in dating! STOP
Not interested in your “singles dating” ads in my feed. They’re ugly as sin, and I’m not interested in dating anyway! STOP
Yahoo Mail is a free service made possible by marketing ads that can be temporarily removed by hiding them. You can also permanently remove ads by purchasing a Yahoo Mail Plus subscription.
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Your recovery SMS system is not working, & you have no phone contact for Australian customers, and your chat support won't help & don't care
Provide real support options, fix the SMS code system, & give chat staff ability to help customers
Hi, we'd like to hear more about this issue. Could you please contact us at help.yahoo.com so we can look into it? We're also available at https://twitter.com/YahooCare and https://www.facebook.com/YahooCustomerCare/.
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Nguyenhoang122137@gail.com
Ko bt choi
Hi, we'd like to hear more about this issue. Could you please contact us at help.yahoo.com so we can look into it? We're also available on X (former Twitter) @YahooCare.
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This sucks!
Every night I get “We are unable to process your request at this time. Try back in an hour”!
Seriously?!Thanks for bringing this to our attention. That sounds familiar. Yahoo may at times enforce a login wait to help ensure account security and privacy. There's no way for us to bypass this in the contact center, so we recommend waiting the prescribed amount of time. It's usually fairly short and you can then try logging in again. We apologize for the inconvenience and appreciate your understanding.
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Why is EVERY ARTICLE 6 WEEKS OLD? DOES ANY OF YOUR WRITERS KNOW HOW TO WRITE?
OLD PAST DATE ARTICLES. NO ACTUAL RESEARCH OR REPORTING. WHY AM I READING NEWS FROM 3 MONTHS AGO??
Hi there,
I'm sorry to hear you're experiencing this issue and I'd like to look more into it to help, please contact us on Twitter at @YahooCare or on Facebook at our Yahoo Customer Care page. If you do not have a social media account, we are available at help.yahoo.com through the ''Contact us'' link.
Thank you,
Yahoo team
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