Charles Seaverns
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389th rankedCharles Seaverns
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An error occurred while saving the comment An error occurred while saving the comment Charles Seaverns
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JEFFERY BONFORTE,
Have you been in recent contact with either Hans Vestberg or Lowell McAdam about the
over 2600 complaints ( and still counting) against you and you totally inadequate performance
in connection with the''New'' and ''Upgraded '' email format? Have you discussed a viable
solution with either of these men? Are either of them presently aware of the specifics of
your continuous failures in not only customer communications and customer care but
also your inability to craft a simple and creative solution to the customers who are
dissatisfied with you and your ''New'' and ''Upgraded'' Email format? The answer to
this question is No? Well let us see if we can do something about that. Resign Now.An error occurred while saving the comment Charles Seaverns
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JEFFERY BONFORTE.
It is NOW past time for you to read and respond to customer complaints about your
''New'' and ''Upgraded'' Yahoo/Verizon email format.ANY competent and in charge
executive would have recognized the problems which exist within this new format and
remedied these deficiencies long before now. As you have been specifically informed
by 2300 customer complaints( and still counting) what was needed to be done to remedy
this situation, then your inability to do so is inexcusable. All you really had to do was
reestablish the VERY in demand Classic Mail format, and if necessary include what
you have deemed so necessary for the ''New'' format which really just appears to
be an increase in storage and a couple of incidental additions. You have repeatedly
failed in every significant category here. Therefore, do everyone at Yahoo/ Verizon,
whether corporation or customer, a favor and RESIGN now. It should be obvious
to everyone that you are incapable of doing your job. Personally, I am sick of
your nonsense in the form of what your wonderful ''New '' format provides. You
resignation will hopefully result in a new Yahoo/Verizon program head being able
to resolve an email format problem which is beyond either your inclination or
your ability. In short, your resignation should be a welcome relief to both the
company and its customers.Charles Seaverns
supported this idea
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An error occurred while saving the comment Charles Seaverns
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JEFFERY BONFORTE,
It is almost past time for you to read and respond to your customer complaints regarding this
''New'' and ''Upgraded'' email format. If Yahoo/ Verizon survives this issue without a Class Action
then I will be surprised. However, it IS time for you to RESIGN from your Job. This job should
be about much more than your personal ego problems in connection with this ''New'' and
''Upgraded'' email format. It should be about listening to your customers and providing
them with the best product and service possible. Your customers are telling you that
you are failing in all categories. Please do everyone a favor and Resign. This action
should hopefully provide an opportunity to a program designer to provide Yahoo/Verizon
customers with the product and services that they both demand and deserve.An error occurred while saving the comment Charles Seaverns
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JEFFERY BONFORTE,
Your customers reporting complaints have all tried your ""New'' and ''Upgraded'' email format
and find it vastly inferior to Classic Mail. Also, your ''New'' Classic Mail'' is inferior to the
old format. Now, either get a hold of your ego and respond to these complaints or resign
from your job and give a flexible program designer the opportunity to give Yahoo/Verizon
customers the format that they both request and deserve.An error occurred while saving the comment Charles Seaverns
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KEN MOSDEN,
Please tell me where to go in the ""New'' format to find the option to return
to a format similar to Classic Mail!An error occurred while saving the comment Charles Seaverns
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Yahoo/Verizon,
This ''New'' format is so awful that it is a bad joke. You are presently DAMAGING your customers
in addition to angering and inconveniencing them. This never ends easily or conveniently
for the corporation. Now pay attention to your customer complaints and respond positively
with an appropriate remedy.An error occurred while saving the comment Charles Seaverns
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KRISTOF ERKILETIAN ( Below) has provided us with a way to return to Classic Mail.
This works! The only way that I see it not working for any real length of time is
if Yahoo/ Verizon decides to once again ruin and delete this superior email format!An error occurred while saving the comment Charles Seaverns
commented
Yahoo/ Verizon, Has anyone out there told you by feedback that they like this ''New''
email format? No, they have not told you so. Now, listen to these customer complaints!
You are being told as persuasively as possible that you had a ''Great'' email format but
for whatever reason, you chose to throw it away and replace it with this ''Awful'' email
format. Now tell us that you are doing something to rectify your mistake!An error occurred while saving the comment Charles Seaverns
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Yahoo/Verizon, you now have 1900 complaints from loyal customers relating to this ''New''
and ''Upgraded'' email format. The request is simply to return to Classic Mail or return
to Classic Mail with whatever '' additions'' you decided were necessary for this new and
vastly inferior format being complained about. You (Yahoo/Verizon) have not even shown
the courtesy of a reply to your customers. Tell me , why have a FEEDBACK section
if you do not even intend to reply? Do you believe your customers to be that stupid?
Presently, you deserve to lose all your customers.An error occurred while saving the comment Charles Seaverns
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Come on Yahoo/Verizon let us hear from you regarding 1800 + complaints from your
longtime and loyal customers in connection with this ''New'' and ''Upgraded'' email
system which is actually vastly '' Inferior''.If you are so convinced as to the quality
of this lovely new system then you should have no hesitation in discussing it!An error occurred while saving the comment Charles Seaverns
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Yahoo has over 1800 complaints so far in connection with this inferior '' New'' and ''Upgraded ''
email system and format. This number does not yet include customers who cannot follow
this crazy new system well enough yet to complain. I want to know who at Yahoo is responsible
for this mess. I also want to know if Yahoo intends to respond to these loyal customer complaints
and WHEN Yahoo intends to respond. If Yahoo does NOT intend to respond then inform
your loyal customers of this decision!An error occurred while saving the comment Charles Seaverns
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There are easily over 1800 complaints concerning this seriously flawed ''New'' email format.
Obviously these complaints do not include others who cannot now follow this crazy system
well enough to register a complaint. So far you ( Yahoo) have been silent. I have personally
never seen this level of total dissatisfaction expressed so quickly in connection with a company
product. You are obviously doing something flagrantly wrong and your customers are demanding
to hear from you about this catastrophe called ''New'' and ""Upgraded'' email. Now let
us hear from you!An error occurred while saving the comment Charles Seaverns
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Yahoo , there are now posted 1700 complaints from customers referencing this new
and deficient email format. This ''New'' format is damaging some of your customers.
When do you intend to respond to these customer complaints? I suggest that you
find out the answer to this question.An error occurred while saving the comment Charles Seaverns
commented
Yahoo has said '' we'll send you updates on this idea'' ( idea is getting Classic Mail back).
Okay Yahoo where the **** is your update? When can we expect to receive your update?
So far all yahoo has done is nothing. Does anyone really like this ''New'' email format?
Come on Yahoo we expect to hear from you ! Otherwise abrogate your update promise!An error occurred while saving the comment Charles Seaverns
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I have read today literally hundreds of complaints from Yahoo customers advising Yahoo
that this new email format is inadequate and deficient at best. Now I am asking whoever
is in charge of this situation at Yahoo to reply NOW to these complaints. Inform us of
the present status of this mess NOW. This behavior is expected from ANY first class or
second class corporation or organization. Inform us NOW of present status and what
we can expect from Yahoo on this important issue!An error occurred while saving the comment Charles Seaverns
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I do NOT want to hear another B. S. comment from Product Services. I do want to know
who is your new CEO since Marissa Mayer resigned?. If you do not provide me with
his/her contact information then I will obtain it from other channels. I specifically want to
know what Yahoo is doing to remedy this situation. Presently Yahoo is damaging my
business through this crazy format and I intend to do something about it. Additionally,
please provide contact information for the Yahoo Legal Dept. I intend to contact them.An error occurred while saving the comment Charles Seaverns
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This NEW email format is not only inferior , it is UNACCEPTABLE.
Inform me of HOW to get Classic Mail back. Also, inform me of whether any steps
are being taken by Yahoo to listen to these hundreds and even thousands of
complaints and whether Yahoo is taking ANY steps to remedy matters.An error occurred while saving the comment Charles Seaverns
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Before moving to gmail I want to register a complaint to someone in a position of
authority at Yahoo regarding this new email format. Additionally, I am asking you
to apprise me of the status of this mess, and inform me as to whether anyone in
authority at Yahoo is listening to these complaints and doing something about this matter.
This storm will NOT blow over.An error occurred while saving the comment Charles Seaverns
commented
This new format is disgusting. Tell me how to get Classic Mail back. Otherwise I
will go to gmail. This is a pathetic problem which Yahoo has created, and I want to
know right now what Yahoo is doing to remedy this mess.An error occurred while saving the comment Charles Seaverns
commented
How do I get Classic Mail Back?!
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3rd rankedCharles Seaverns
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2nd rankedCharles Seaverns
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Yahoo/ Verizon,
It must be obvious to even the idiots who you keep on staff to ''Upgrade'' the email format
that this ''New'' format is a total Failure. Now, all of these feedback complaints have in
common the fact that customers simply hate this ''New'' format. These complaints also tell you
Why your customers despise this format . I have made a request that JEFFERY BONFORTE RESIGN NOW. Your customers have been more than patient. Now tell us
what you plan to do NOW to correct this mess!