Yahoo Mail Basic



Basic Mail provides base functionality like reading and writing messages, but does not include many of the advanced options. To use these features, we recommend upgrading to full-featured version of Yahoo Mail.

Tell us how we can improve your Yahoo Mail – Basic experience. The more specific your feedback, the more useful for us. While we can’t respond to every suggestion, we review regularly and take them very seriously. Our Guidelines have more on how you can give great feedback.

For online help or to contact Yahoo Customer Care with tech, abuse, or general inquiries, click here

If you think your account has been compromised or if you need help getting back in, get immediate assistance

The Yahoo product feedback forum now requires a valid Yahoo ID and password to participate.

You are now required to sign-in using your Yahoo email account in order to provide us with feedback and to submit votes and comments to existing ideas. If you do not have a Yahoo ID or the password to your Yahoo ID, please sign-up for a new account.

If you have a valid Yahoo ID and password, follow these steps if you would like to remove your posts, comments, votes, and/or profile from the Yahoo product feedback forum.


  1. Update your browser list

    "Yahoo recommends you upgrade your browser to enjoy all the features in the new Yahoo Mail."

    Do you realize that there are more than 3 browsers? Vivaldi (Chrome-based), Pale Moon (Mozilla-based)… In any case, add "not interested" checkbox to that warning or just stop showing it every time mailbox is loaded.

    36th ranked
    Sign in Sign in with Yahoo
    Signed in as (Sign out)

    We’ll send you updates on this idea

    1 comment  ·  Other  ·  Flag idea as inappropriate…  ·  Admin →
  2. can not sign in, yahoo will not help, poor support

    below is the reply from support, you do what they say and its a run around, nothing will help you, they say call them,,,,,,,,your on hold for 5 minutes then they hang up on you,,,,,,,,i get a response like below , its a generated response for every problem , WILL NOT HELP ME AT ALL, why don't they have a actual e-mail address to write to....

    they say to call them to get support,,,,,,ahahahahahahahahahahahahahahah

    Product Support (Admin, Yahoo) responded · Jun 26, 2014

    I’m very sorry that you’re having so much trouble regaining access to your account! Unfortunately I am…

    64th ranked
    Sign in Sign in with Yahoo
    Signed in as (Sign out)

    We’ll send you updates on this idea

    3 comments  ·  Password and sign in  ·  Flag idea as inappropriate…  ·  Admin →
  3. I agree with #!. I HATE this stupid version of Yahoo mail. I can't change the font and forwarding anything with pics is useless. It sucks

    This whole new Yahoo SUCKS. Can't change fonts on email. Can't forward anything with a picture because it doesn't show up. Why do you guys keep screwing up something that works? At least we could go back to the old version before, but now we're stuck. I'm getting ready to move to a different email provider because I get ****** off every time I do anything on here now.

    50th ranked
    Sign in Sign in with Yahoo
    Signed in as (Sign out)

    We’ll send you updates on this idea

    2 comments  ·  Other  ·  Flag idea as inappropriate…  ·  Admin →
  4. I DO NOT LIKE the new basic version of my email address. Please change it to the old version.

    I DO NOT LIKE the new basic version of my email address. Please change it to the old version.
    Also include my other emails: mariajoesoto@yahoo.com, thisnthat2218@yahoo.com and joesblessings@yahoo.com. I liked the them that I had on all my emails. I loved the other features it had. Why can't you leave well enough alone. Don't fix or change something that is not Broken or beautiful.

    64th ranked
    Sign in Sign in with Yahoo
    Signed in as (Sign out)

    We’ll send you updates on this idea

    0 comments  ·  Flag idea as inappropriate…  ·  Admin →
  5. I hate this version!!!! I want my old version back

    Get ride of the side ads. This is not what I want in a search engine. I cannot read my emails as the ad covers it. Next move is to go to a new search engine. the choice is your

    72nd ranked
    Sign in Sign in with Yahoo
    Signed in as (Sign out)

    We’ll send you updates on this idea

    1 comment  ·  Flag idea as inappropriate…  ·  Admin →
  6. I hate what you did, I can't select all and make a folder delete. I think you people need to stop trying to improve something that worked.

    I can't stand this classic and totally hate the new Yahoo Mail. Time to switch mail systems. I want user friendly not how to make your life miserable in 50 hundred steps. Good grief what were you people thinking? I can't select all to delete a folder. Whats with that? If it ain't broke, leave it alone. Yahoo you suck now..

    43rd ranked
    Sign in Sign in with Yahoo
    Signed in as (Sign out)

    We’ll send you updates on this idea

    0 comments  ·  Flag idea as inappropriate…  ·  Admin →
  7. I would like to change back to the old version of email

    Is there a way to change my email back to the old version -- or am I stuck with this new one ?

    64th ranked
    Sign in Sign in with Yahoo
    Signed in as (Sign out)

    We’ll send you updates on this idea

    3 comments  ·  Other  ·  Flag idea as inappropriate…  ·  Admin →
  8. It would help if it freaking WORKED!

    It would help if it freaking WORKED! I had to revert to an ANCIENT version of Yahoo mail today just to check my email because NOTHING worked on the new updated version!!

    Unbelievable MESS!!!!!!!!!!!!!!

    57th ranked
    Sign in Sign in with Yahoo
    Signed in as (Sign out)

    We’ll send you updates on this idea

    0 comments  ·  Other  ·  Flag idea as inappropriate…  ·  Admin →
  9. Stop messing with my email. Every few months I get blocked because yahoo claims there was "suspicious activity" or yahoo pretends not to re

    Stop messing with my email. Every few months I get locked out either because yahoo claims there was "suspicious activity" or pretends not to recognize my computer, the same computer I ALWAYS sign in with. Sometimes it takes an hour or two, sometimes it takes a few days to get back in. I'm starting to think I need a non yahoo address for a backup, but if that's the case why bother with a yahoo address at all?

    50th ranked
    Sign in Sign in with Yahoo
    Signed in as (Sign out)

    We’ll send you updates on this idea

    2 comments  ·  Password and sign in  ·  Flag idea as inappropriate…  ·  Admin →
  10. 43rd ranked
    Sign in Sign in with Yahoo
    Signed in as (Sign out)

    We’ll send you updates on this idea

    2 comments  ·  Flag idea as inappropriate…  ·  Admin →
  11. How do I send an email to the Yahoo help desk?

    How do I send an email to the Yahoo help desk?

    40th ranked
    Sign in Sign in with Yahoo
    Signed in as (Sign out)

    We’ll send you updates on this idea

    37 comments  ·  Flag idea as inappropriate…  ·  Admin →
  12. no more spam

    NO MORE SPAM!!!MY PRIVACY HAS BEEN INVADED!!!I DID NOT AGREE TO THAT!!!NO MORE SPAM< AND NO MORE ADS!!!!

    36th ranked
    Sign in Sign in with Yahoo
    Signed in as (Sign out)

    We’ll send you updates on this idea

    3 comments  ·  Other  ·  Flag idea as inappropriate…  ·  Admin →
  13. I used to be able to see 50 emails on home screen now you changed it to 25, why?

    I used to be able to pick if I wanted to see 200, 100, 50 or 25 emails on my home screen. Now you changed it to 25. It's now takes me all day to delete emails since I now can only delete 25 at a time. Bring back the option to let me pick how many emails I want to see at a time.

    36th ranked
    Sign in Sign in with Yahoo
    Signed in as (Sign out)

    We’ll send you updates on this idea

    4 comments  ·  Other  ·  Flag idea as inappropriate…  ·  Admin →
  14. Narrow the side ad again and lose the purple-colored one at the top.

    I'd actually like to be able to see emails, rather then have them covered or scrunched up (and the flashing/animated ones have to go--very ******* the eyes), and if I get a virus or malware on my computer because I accidentally clicked on the purple one, there will be trouble.

    I understand you need ads for the revenue but this is getting ridiculous. (and I wouldn't pay $50 for the "privilege" of no ads, especially considering the feedback I've seen here. They pay and they pay and yet there are still ads)

    55th ranked
    Sign in Sign in with Yahoo
    Signed in as (Sign out)

    We’ll send you updates on this idea

    5 comments  ·  Ad feedback  ·  Flag idea as inappropriate…  ·  Admin →
  15. I need the Classic mail back! The new one & the basic one stink! I can't read the font. It is so small I'm getting a headache !

    The basic has no color control and the screen is hurting my eyes. Between that and the extremely small font, I have a headache just trying to read my emails! You really need to fix this.

    54th ranked
    Sign in Sign in with Yahoo
    Signed in as (Sign out)

    We’ll send you updates on this idea

    0 comments  ·  Flag idea as inappropriate…  ·  Admin →
  16. 72nd ranked
    Sign in Sign in with Yahoo
    Signed in as (Sign out)

    We’ll send you updates on this idea

    0 comments  ·  Password and sign in  ·  Flag idea as inappropriate…  ·  Admin →
  17. I have never in my life received as much spam as I have over the last 2 months? What's going on. I do not search does companies.

    Spam, over 100 spams in a day. Yet, important emails also go to spam. So I have to waste my time looking through spam so I don't delete or put them on unroll me list which by the way doesn't work. Every day important emails go to my spam. What's up Yahoo? This is so annoying to say the least.

    50th ranked
    Sign in Sign in with Yahoo
    Signed in as (Sign out)

    We’ll send you updates on this idea

    6 comments  ·  Other  ·  Flag idea as inappropriate…  ·  Admin →
  18. 49th ranked
    Sign in Sign in with Yahoo
    Signed in as (Sign out)

    We’ll send you updates on this idea

    5 comments  ·  Password and sign in  ·  Flag idea as inappropriate…  ·  Admin →
  19. i hate basic and the new email, i want my old email back

    i hate the basic and new email i want my old email back now!

    81st ranked
    Sign in Sign in with Yahoo
    Signed in as (Sign out)

    We’ll send you updates on this idea

    0 comments  ·  Flag idea as inappropriate…  ·  Admin →
  20. I want the old email back, PLEASE!

    My email changed after a forced update by Windows. Can I please have the option to have my old (basic) email back?

    57th ranked
    Sign in Sign in with Yahoo
    Signed in as (Sign out)

    We’ll send you updates on this idea

    1 comment  ·  Other  ·  Flag idea as inappropriate…  ·  Admin →
  • Don't see your idea?

Feedback and Knowledge Base